I bought a ticket on the busfor website. The ticket was for 16-30. It is recommended to arrive at the train station 50 minutes before the flight. 33 minutes before the flight, I received an SMS that the departure was postponed to 19-00. At 19:00 there is no flight, no information. The carrier's phone is unavailable. Busfor support doesn't know anything. All questions are answered by saying "contact the carrier, get through when they become available." At 20-10, the next SMS arrives that the bus will be at 20-30, but at this time the bus does not arrive and there is no information. That is, busfor accepts your money, but does not bear any responsibility, does not give any information, cannot change the ticket and offers only to wait and try to contact the carrier, which is unavailable. I highly do not recommend this service. Because no one is responsible, does not give information, and you will stay overnight at the train station, without the opportunity to leave and you have no right to any compensation. All you can do is hand over the ticket to the carrier (when it becomes available).
I don't recommend it!
According to the information provided in the ticket, there was no flight.
There was no way to notify either by e-mail or by phone number.
There is nothing more to add. Draw your own conclusions about the service, the ticket was paid for with a card. And the refund for the ticket now remains open and questionable.
Hello. 06/19/2024 booked a ticket on the Brest - Gdansk route. The planned trip for the evening of 07/25/204. Due to the increase in queues at the border, on the morning of 07/23/2024, he refused to travel. Thus, the deadlines for refusal are met, which is stipulated in the ticket, where the amounts of the commission and refund are specified. I called and wrote to the specified company more than once. When calling the phone: at first they can't find the ticket, then wait. At first they answered: as soon as we consider your request, we will inform you. The message about the review did not arrive. Then the answer was that the payment was 1-10 days. Now, just wait without specifying a deadline. I DO NOT RECOMMEND contacting this company!!!