As in the West: clean, fast, polite. It will probably be everywhere so soon. But there is no atmosphere typical of earlier catering establishments, as cafes, canteens and other facilities were called. And the very process of eating has turned into a process of eating semi-finished products, for which neither plates, nor spoons, nor, God forbid, knives are needed. All hands, all on the run. I would like to know where we are running and for what. Neither the institution nor, moreover, the employees are to blame - they are put in such conditions and standards, as I have already said - everything is clean, fast, polite. Thanks!
There are no complaints about the food.
But there is for the rest.
The number of packages per order is unclear.
9 items, one package, and everything is "crammed".
It happens every time.
If there are more than 5 items in the order, you can safely "miss" one of them.
Of my 5 orders in the last 2 months, 5 items were not delivered.(And how do I check if everything is in one bag and sprinkled with my ordered potatoes?)
I take it and leave, so as not to be in this institution and not delay the queue, and upon arrival at the place of eating, I feel sad because of the lack of goods.
The shame of the franchise.
I really hope that the management will see this review, first of all, pay attention to the absolutely untrained staff who, at some request, directly says that they don't know how to do it, they gave the ice cream order with a fork (they asked for a spoon without any problems) a guy in branded clothes ran around the kitchen looking for a spoon and asked everyone where the spoons were in if there are no spoons, eat with a fork) At 2 it is almost impossible to sit down because of teenagers running around the hall, the administration does not monitor in any way, the homeless are sitting quietly. The sale is carried out without a cash receipt, before the first call of the Cog.
We ordered food for delivery from this restaurant. We were very disappointed and we won't be returning to Burger King any time soon. For a lot of money, we received wet packaging, cold food, the order was not delivered completely, but what was brought was not reported to the snack box, and the burgers were in poor condition, of course the picture is good on the website, and in my photo you can see what the Angus Parmegiano burger really looks like.
A good place, good service, I would especially like to mention the pleasant cashier Valeria Tarletskaya, a very good attitude towards customers, thank you, I recommend 👍
Upd2: I'm just shocked! We did not have time to respond to the previous review update with teenage beggars, as today the girl went here and stumbled upon a new surprise! (Photo)
After talking with the manager of the restaurant, it became clear that they were aware of this situation, but "they can't do anything", it's funny and sad that their favorite institution has slipped into a walk-through diner, there is no desire to visit it anymore..
Upd1:I often eat here, and lately this place has been filled with teenage beggars, this is some kind of horror, then they ask for a glass, then a receipt to pour drinks (and the number of pours is limited), then even money! Cola is poured with other people directly into bags! The last time they came up as many as 3 times while I was sitting, which prompted me to add a review, in general, it STRONGLY affects the desire to visit this restaurant. There used to be an administrator who monitored this, now that he's not here, it's just unpleasant to eat, among these running, loud and begging teenagers, just ugh..
Original: The quality of food and service here is probably even higher than the rest of the chain's restaurants (it was in almost all Minsk).
The contingent is terrible! young guys are taking up all the seats, shouting, swearing, smoking! It's the same picture every time. sofas can be occupied by 6 people, but they do not have an order. they just sit, play, yell, and swear when small children are around. It's time to hire a security guard
The restaurant is good, but there is 1 main disadvantage.
These are aggressive teenagers. They make noise, smoke, buy 1 soda for 10 people and sit for 10 hours. They spoil the whole atmosphere. A couple of times they are called to the police.
A cozy spot. Good young staff. Everything is very good in the kitchen and delivery. But you need to pay attention to the cleanliness in the hall and in the bathroom. In principle, I recommend this diner.
I asked for a cheeseburger, we punched another position. They explained that they were giving a bonus for this. I'm not sorry, but the price is different in principle and I want to manage my money myself, even if it concerns 10 kopecks.
A bunch of kids, the fast food sucks, it's always cold, the service leaves much to be desired, the service staff in work clothes is sitting outside on a smoke break right on the sidewalk. The management team should have carried out an audit
It is located on the food court of the Prisma shopping center. The food is no worse than in other burger king locations. Very often there is a lot of workload
It's very tasty, I love it to the point of insanity, BUT... For the second time in a row, we waited for an order for more than 25 minutes, and for the first time, okay, there were a lot of people (I understand everything), but today, before closing, 7 orders were given 27 minutes on the monitor, and why? Yes, because the whole kitchen was disbanded, 2 people in the kitchen. And the administrator, instead of helping, calmly walked and closed the cash registers , and she didn't care that people were standing for 30 minutes
Delicious food. There are many new products. The staff is adequate. Expelling those who came just to sit and play on their phones is a huge plus, because in such establishments they do not do this. It's pretty clean, but sometimes there are not very pleasant surprises in the form of bugs...
Before going to BC. You must have bought a lottery ticket, if you have won the jackpot, then there is a chance to receive the order in its entirety and quickly. The impression of the visit is not very good
Can't they solve the problem with packages in such a network?!
We had an order that wasn't super big, they gave us two paper bags, but they put a bucket of potatoes in one of them and SHOVED a roll in there. It was impossible to hold him.They asked for a bag with handles, as it was inconvenient to carry, to which they received the answer "we can't give it to you and something else..."
Well, okay, make such packages paid. To hell with him, they reported him. But what is it anyway?
A good burger King. Everything is done quickly, but sometimes it is delayed. Everything is delicious, terminals (self-service kiosks) are there, they work properly. I recommend it, you can have a delicious meal.
As in all burger King restaurants, the menu is quite tasty, there are inexpensive combos, and a menu of 2,3,4.
And now specifically about this restaurant. There's not a lot of space, so you probably won't sit down on the weekend. + In addition, there are a lot of schoolchildren and teenagers in the restaurant, often they just sit and take places.
An opinion specifically about this restaurant ! The service is excellent, managers, staff, everyone tries to meet the standards, and thanks to the hall administrator, there is always cleanliness and order!!! With food, orders, etc. for all the time (and I come here periodically), we have never messed up, everything is always delicious and fast enough!!!
But there is always a "BUT" periodically there are no places to sit down and eat because a lot of kids / teenagers buy a glass of drink and sit here all day, but this is more a question of educating these individuals))) there are no complaints about the institution itself, the staff, the kitchen, etc.!!! At least a huge thank you to the staff and the restaurant chain that there is no huge gray mass of inadequates (as in the neighboring institution) who just came with their hot drinks in the 2l format and drink from taking up space)))
Overall, the assessment is positive thanks to the efforts and positivity of the staff!!!
I'm leaving a review here Partizansky 182, just terrible service, the drive works up to 15 minutes of waiting, they don't want to change anything, there are 0 reactions from previous comments!!
On February 24, I ordered order 268 with me (grand cheese, 2 King fries small, sauce, chicken burger. I accidentally did not check the order at the checkout and on the way I confused the weight, the package was opened and I saw that the main part of this order was not reported to me-it was a large burger.
Accordingly, you need to go in the opposite direction, indicate what is missing and not to waste the most expensive valuable resource is time.
But as a result, so far we have to go again in the 2nd direction and the rest of the food is already cold by that time, in short, what I expected did not get in the end.
I think that my task was to pay, and their task was to issue an order, I coped with my task, they think not. If it was possible to put it lower, I would put it.
From the order, by the time after skating and finding out, only the sauce was edible. "Thank you very much"
This Burger King can't even be called a diner! I ordered 2 burgers and 1 horn of wild berries, the order was made for 20 minutes. Okay, but then when I started eating, I realized that the horn was not wild berries, but ordinary. The burgers were generally dry and it was not possible to eat them. In other burger kings, the service is 100 times better. I don't recommend this burger King to anyone.
On 27.06, the order was picked up at the checkout, half of the order was missing, but Anastasia, a great employee, quickly resolved the situation and lifted the mood with her beautiful smile and quick restoration of the order.It's great that even in an unpleasant situation, there are such responsible workers as Anastasia. Thank you for the good mood and for not leaving us hungry.
I ordered one potato and sauce, I've been waiting for more than 20 minutes...
the people who ordered after me, who had an order twice as large, have already been taken away(
Delicious burgers. I would even say the BEST in the QSR restaurant segment. French fries are on the level.I like the kitchen and the friendly staff. I was satisfied
whatever you want to describe here, everything is the same online institution everywhere. nothing new is the same everywhere. zeshel took it, had a snack and went further. I didn't remember anything
It's terribly dirty in the room, no one cleans the tables. They asked to clean the table, a restaurant employee came, popped antiseptic and wiped it with a rag, leaving wet marks and hair on the table🤢
There are puddles of water and toilet paper in the women's bathroom.
Ice cream spoons were not included in the order.
I do not recommend visiting this place.
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K
Katsiaryna
Level 4 Local Expert
December 30, 2024
A good rest, a good delicious juicy normal burger, a neat order, and napkins were also placed. Clean and fast. High❤
I picked up a takeaway on 30.04 late at night. Not only did I wait for about 15 minutes, but the whopper for position 6 for 9’99 has not yet been reported. The child got upset and was left without a full-fledged treat. Don't set foot here anymore and I don't advise others.
My husband and I ordered a lot of items, so it was difficult to notice the missing whopper, because everything was put in one package.
I ordered three combos with three burgers on 30.04, only 5 positions out of 6 were put in one of the coupons, there was no whopper. I saw burgers in the package under the other items and decided not to disassemble the whole package, upon arrival home I realized that there was no 3-his burger. I understand that I did not check it carefully myself, but initially I counted on honest service. Unpleasant
These are the rolls in the cheeseburger!
At the same time, we ordered 3 cheeseburgers and there were 2 hamburgers and 1 cheeseburger in the order! I will never go there again, and I do not advise it! The meat is disgusting
Practically one of the most cozy Burger Kings from the network. There are a lot of places, good tables (there are even illuminated ones), orders are prepared quickly. Unlimited drinks are already on the receipt (to the right of the drinks machine, bring the QR code to the scanner and pour).
Terrible service. Waiting for a regular burger and 2 fries took 36 minutes, while the staff did not even move much to somehow speed up the order collection process. During the waiting time, we watched the picture of how the staff tried to do the splits, warm up, joke among themselves, even discussed who got what in secret Santa (this is to the fact that the conversation was loud enough on their part). We were extremely dissatisfied
Everything is disgusting. We ordered three "best" burgers "Angus four cheeses" and "Angus parmegiano". We came home and were horrified (see photo). None of the burgers had cheese at all. Instead of juicy beef, as it was in the summer, over-dried pieces of hard meat. It is impossible to reach by phone on the website. I wrote a complaint to the site indicating the phone number and email address - no response, no greetings. Ordered at Minsk, ave. Rokossovsky 2 (Hippo store). Don't set foot here anymore.
Ordered through the app, it is written in 20 minutes it will be ready. As a result, people who ordered later than us in the bc received the order earlier than we did! We waited for the order for 35 minutes!
A restaurant has recently opened and I am very pleased that it is right next to the house.
The quality of the food is as always the highest, the cooking speed is also high (other people write in reviews that it is slow, but there are hitches, but it has just opened, the guys are really trying and very soon they will cook as smartly as the rest of the restaurants, I really like it)
The only thing is that there are a lot of children and noisy teenagers in a residential area, there are not enough places.
A terrible attitude. The courier was delayed for almost an hour and did not even call (only after calling the service did he find out that it would be even longer). Before that, I ordered from the delivery area along Rokossovsky, burgers arrived broken and without vegetables (bitten in the 4th photo, because only after that I realized that the burger was empty.) I think you will understand for yourself that it is better not to take it here
Long waiting time, about 40 minutes. At the same time, part of the order is collected earlier and when you pick up the entire order, some of the food is already cold