It's just terrible, we were very shocked and left dissatisfied. There is no service, the young man at the checkout is generally untrained, just accepts the order, without prompting anything, composition, etc. The burgers are terrible. The bacon looks like it's been boiled. Everything is not neatly assembled. We mixed up the burgers, put 2 completely different ones. The barbecue burger was like with mayonnaise, sour. Burger with cheese and cheese sauce is impossible to eat. I usually liked burger king more than other fast foods
long delivery. they press the status for the courier 10 or 20 minutes earlier than necessary. on the issue, a plump girl does not like to work at all and always with a dissatisfied face, as if she is being forced to work.
The order was waited for 30 minutes, although there were few people waiting for the order, the screen with the readiness of the order does not work, only 2 people in the kitchen!!!
It's a terrible place. The floor is dirty, the tables are dirty, the staff is rushing back and forth in some kind of heat. The order was waited for 15-20 minutes. When Zack is announced, the system calls only the first number from the list, the rest must be watched, otherwise you will wait 5 minutes for a repeat announcement. The taste has deteriorated significantly compared to what it was a year ago. The burger is dry, the greens are sluggish, only two cutlets were delicious and fried. I do not recommend it.
There were a lot of visitors from the staff, two people, one at the checkout and the other in the kitchen. We waited for 45 minutes. And after eating, something went wrong. It was a bad day or two. I don't want to slander you, but I only ate food there.
Very slow service: 1 employee in the cooking area, 1 employee at the checkout. And another guy is walking around an empty hall - it's not clear why.
Another situation surprised me: the coffee overflowed, employee Valerie Boyko (pictured) poured the coffee, wiped the glass and poured another coffee into it. Since the delivery in the coffee machine got dirty, she continued to wipe the subsequent cups of coffee with a dirty napkin.
It all looked disgusting.
I watched the scene around 13:50 on 23.01.23
The worst branch in Grodno.
1. Toilet: poor cleaning, unpleasant smell.
2. The hall is not clean enough
3. The most important thing is 06/26/2022 at about 18:00 I made an order and watched as a girl (more like an administrator because she tried to manage everything), was without a hat (even without a net) and gloves, collected orders and for about five orders she never washed her hands touching not only products but also cash register equipment. There is no desire to consume such products. Moreover, the rest of the staff followed the rules and were dressed appropriately. My opinion is unequivocally to dismiss, sets a bad example and violates the standards of GFSI, fssc 22000 and D.R. it is difficult to retrain, it is easier to train a new one. Yes, I would like to point out that I made a remark to the girl, but she ignored it.
The city is A Class. The real Europe.
The place is very pleasant.
This is the first time I've tried my favorite, shrimp roll.
I highly recommend visiting this City.
I did not accidentally write with a capital letter.
This is not a mistake.
The order via the app is at 18.00. The order was given to it is unclear to whom. Disregard, negligence. Start being rude, throw the orders behind the counter and there will be a complete idyll.
13.01.2024
It's just terrible, instead of plain water, they gave the children water with gas, which no one drinks. burgers with dried cheese and boiled ham instead of bacon.
The size of burgers and potatoes is 3 bites.
Didn't like it
See original · Русский
1
Show business's response
В
Владимир Глебко
Level 3 Local Expert
June 11, 2024
One French fries was cooked for 20 minutes! The screen for viewing orders is not working! The staff did absolutely nothing, just stood there. The toilets are very dirty. When giving the order, no one even wished for a pleasant visit and did not apologize for the long wait. If there was any opportunity, I would have given 0 stars.
Photo of the receipt:
We visited with a child. We ordered standard food. The waiting time was 15 minutes. The table they were sitting at was not cleaned. It was good that they had wet wipes with which they wiped the table. The taste qualities of the food are normal. The child liked it.
I am not an old fan of such cuisine, and I do not advise many people. Although the kids are freaking out, they are happy. The toilet is always full (if there are people ) and so, of course, other household waste
BurgerKing Grodno, Sovetskaya str. 25 does not provide a range of services that comply with the company's public offers and standards. So, when visiting the branch, a standard order was placed for 4 people. Information about the resumption of unlimited consumption of cooling drinks was posted on the company's website, as well as on the information screens of the branch. At the same time, coming up from the counter when trying to use the public offer (because the children quickly drank drinks and asked for supplements), the branch staff refused to provide the offer stated by the company. In our understanding, the public offers and service statistics of a company of this level should be maintained unconditionally
You will not be able to park nearby, the restaurant faces the central pedestrian street. It is difficult to park on the neighboring streets during the day. The restaurant is designed for strollers in the center. The staff is wonderful, the waiting time is as good as it gets, there are a lot of people...
We were at Trinity. Order via the app. As a result: 3 nuggets are missing, French fries s, instead of xxl. Sorry, we didn't hear you. It costs a lot of money. We still need to recalculate the product.
Expensive and not tasty. I took a shawarma (I don't remember its name exactly, something pretentious) and a baby kit and a milkshake for the child. Everything tastes artificial. The milkshake is very thick, it does not stretch through the tube (I had to eat with a spoon) I helped the child to eat the nuggets, because they are not tasty. French fries (the only one)"I went in with a bang."
I threw about 40 rubles to the wind.
It's a pity that you can't put 0. The staff at the checkout managed to be rude to a 9-year-old child with the words "I'm going to tell you in the kitchen to spit in your burger" in response to the fact that the children distracted her from handing out, in the absence of a queue, with the words: is it possible to place an order? A boorish lady, abundantly laced with herpes, distributes food to the townspeople, is rude and pretends that nothing happened. I advise the branch management to dismiss such an employee as soon as possible
The queue for the toilet is 40 minutes, if not more. Only the female one works, it's a hell of a place. The tables have been removed from the street, it's very dirty inside. They deteriorated badly
Everything was so delicious that I didn't get off the toilet all day remembering the delicious
taste of a hamburger and a cheeseburger :)
It's delicious and that's all.
We went to eat, took a coupon of 6 for 6.90, the burger is tasteless, but it's not so important. Onion rings were included in the coupons, having previously worked in the chain of these restaurants, knowing how fresh rings look and those that have lain for 4 hours, we can conclude that we were given those that should have been in the trash for 2 hours (I'm fixing the photo). The atmosphere is also very spoiled by schoolchildren who come not to eat, but to sit stupidly (without ordering anything), while yelling, doing nonsense, and at the next table the schoolgirls generally sat drinking wine from a bag and swearing obscenities. We hope that the administration will read this comment and change something in the policy of their restaurant.