It's a cool place, they cook quickly, the staff is polite and friendly, the selection of products offered is large, the interior is modern and fully corresponds to fast food establishments. Everything is fine.
the best place in my life. always fast and delicious. I come here almost every day. the cashiers will always tell you about new products, the chefs will make it very juicy, and they will always be friendly at the checkout
Unfortunately, visiting this institution left unpleasant impressions due to the unprofessional behavior of the manager Daria Parakhnevich. Instead of helping and resolving the issues that arose, she allowed herself to be rude and rude, which is absolutely unacceptable for an employee responsible for customer service.
However, I want to express my huge thanks to Pavel Nikolsky! This man is a real godsend for your establishment. Pavel showed incredible patience, attentiveness and a sincere desire to help, despite the difficulties. He literally saved my visit with his professionalism and kindness. Thanks to his excellent work, I can't help but give him three stars. If all employees worked with the same enthusiasm and customer care as Pavel, your restaurant would become a model of service.
The order was waited for more than 20 minutes, which is not acceptable for establishments in such a place. As a result, the order was given to a random person in the queue, because it was no longer possible to wait because of the departing train (so many people did who did not have time to pick up their food), the mood was spoiled as much as possible. Employees with a large number of orders are in no hurry at all.
Excellent staff. Such "food" does not cost that much. The atmosphere is terrible, the tables and chairs are small and it is not comfortable to sit shoulder to shoulder looking at each other. Chemical products, children are not allowed to eat. There is a risk of obesity from the constant consumption of such "food".
Two employees (managers) at the delivery refused to accept the order, although their working hours were not over yet. It was 22:50 on the clock, on the condition that the woman they refused stood for a long time and no one approached her. When asked the reason for the refusal to accept the order, they explained: "We have a lot of orders, we won't have time to pay everything." Excuse me?" There were at most 5 orders on the board. Their duty is to work until 23:00. Take action!
12.02.25
A diner with one toilet. The order was large and with me. One cheeseburger was not reported. As I understand it, this is done on purpose, because last time the spouse with the children also did not report something to the order. But then they discovered it. This time, the child was checking the burgers. I didn't count it. I will not be lazy, I will stop by and demand a book of complaints and suggestions. The order number was 10434. They also found out that the pie was not put in....How can people form an order with themselves like that???
The order was quite large, there is sauce for most of the items, and as a result, 1 sauce in a package. And this is not the first time, a man was sitting next to us, who also did not put the sauce. Unfortunately, we had to leave and we noticed the absence of part of the menu late.
I went for a snack this morning, after that meal I felt really sick and then I realized that I was poisoned there, apparently some products were not fresh that I was poisoned, the first time I went there I usually don't want to here and everything is always delicious, and then they poisoned you
It's not a good place. The prices are too high. The only thing that saves is that this is the only place where people can eat hot. This is a big disadvantage of the station. Let there be a couple more cafes with the opportunity to eat not only a pie with coffee, but also normal, proper food
Since the train station is always full of people. But the employees are coping 100%. Everything is always clear and fast. There are few places with tables, but they are no longer needed (and it is unrealistic to install them), it is still a train station and a waiting room. If I need a quick snack before departure, I know for sure that it's better to go here.
I'm writing about the delivery.
This is not the first time that something is not paid when ordering.(Burger, nuggets, even wings were confused by quantity).There was no feedback on the app or on Instagram.unpleasant.
Orders are prepared fairly quickly. The food is delicious. There are no complaints about the food. The staff is polite, friendly and correct. The only thing that disappointed, there are no unlimited drinks. Overall, the place is good
It's very strange that they named the restaurant. In the restaurant, you can celebrate significant dates in the company of about 40 - 120 people. In restaurants, they enjoy the atmosphere of relaxation, delicious delicious dishes, listen to music performed live. A cafe, a bar where you can have a quick snack. The location is ideally chosen, as there are always customers while passenger transportation by rail is carried out. The interior fits very well into the design concept of the waiting room of the station complex. The staff is excellent, they do everything deftly and professionally. There are always queues during rush hours, as there are not enough 2 ticket offices. It's clean enough for a place with such a passenger flow. I will not say anything about the products themselves, since I do not buy non-natural products for myself.
The food is basically fine, the service is not to say that someone is in a hurry , the waiting time is indicated above , the staff is neat , the kitchen is clean , the kitchen is higher , the food is of good quality
BK's worst point in Belarus, they know that many people are in a hurry, they work as slowly and inattentively as possible, they constantly do not report something.
They offered a combo, but they didn't put sauce/potatoes/socks
I don't see any difference between Burgers in Moscow and Minsk. The usual, most ordinary Burger. Do you want burgers and soda, great))) There will be no surprises
Very poor service. There is dirt in the hall and in the toilet. It's scary to go to the toilet. There is no soap, no toilet paper, the sink is dirty, there is hair on the floor, the trash bucket is open, full and you have to see all the "charms". Disgusting sediment after such a snack. Angus was not bad in French, and the French fries were synthetic and dry. I do not recommend it.
The online scoreboard for accepting orders is just something! To place an order, you need to click "no, thank you" 20 times.
The order is collected for a long time. Chicken nuggets taste like chicken and have nothing in common.
I'm tired of enduring this horror. I make an order, get on the train and there's a surprise waiting for me. The "favorite" onion, although it was not in the order. Probably the employees think that the client is already eating. They won't put napkins, then sauce, then they'll put the wrong burger. And there is no need to change the time, because it usually happens on the eve of sending. It would be possible to put 0, I would put it. Honestly. Should I approach everyone another time and say that my order is without onions or what? Tell me how I can solve this issue
A wonderful place, a positive aura! Clean, neat! An atmospheric place! Good digestion under the sound of wheels! The prices are high, but the staff is friendly! What else do you need to refresh yourself before the trip!
Today we made an order, I will write the order number for the administration 521, in the area of 16-40-17-00, there are a lot of flies in the institution, the girl on the issue who says they flew in from the street, tin.... orders are prepared for a very long time. I didn't understand what kind of combo of course, but I found it only at home, I was too lazy to waste time and come back, ice cream is indicated in the combo for 8.99, chocolate Ritter sport in the package is nothing in the receipt.... The Pepsi glass was served open, the lid in the bag with the order.. In general, I was there for the first and last time, disgusting, I haven't seen a worse institution for a long time.....
A pretty good fast food restaurant, there is a large selection, and the prices are not too high, there are no queues, they cook and assemble quickly. Clean, neat. It is very convenient, you can eat while waiting for the train
Convenient location, food point at the train station. They collect orders quickly. But the seating area is very small, the tables are very close to each other, it is not convenient to pass and sit.
A good restaurant, but the hall is not always monitored. It didn't spoil the impression
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Мила
Level 9 Local Expert
August 14, 2024
It is served freshly cooked. But! Even considering self-service...tables should be wiped at least sometimes...people are fat and come, but the staff does not look in. The electronic order board broke down and no one looked at it for three hours. Napkins are placed in the bag...paper ones, yes...But! Your food is specific and the napkins do not cope well...Where's the water, the washbasins???I didn't like the place
Nice quiet cafe, clean, friendly staff. There are sockets for charging your phone and laptop. The menu is like everywhere else, cheap and delicious, the best for a quick snack.
Delicious, nutritious. The only thing is that there is not enough space for a snack: there are few chairs and chairs. Clear. The Internet doesn't always work.
The staff is barely moving, the simplest order takes a long time to wait.
Especially the toilet. Common for men and women, there is only one toilet. As a result, a huge queue is created. Especially touching is the entrance to the toilet using the digital code printed on the receipt. Provided that the self-service terminal does not issue checks.
I strongly recommend not to visit.
I ordered 3 burgers, potatoes and a drink. One burger was not reported, the second was put completely different from the one I ordered + they added a tomato to me for an additional cost, although I clearly said that I did not need to add anything
An excellent power supply point. Everything is prepared according to network standards. Tasty, fast and affordable. There were few visitors, as it was early in the morning.