I visit this catering establishment for lunch a couple of times a week. What I would like to note. Everything is quite edible and fresh, but there are moments in waiting time. Even when there are few people in line, the conditional combo set has to wait decently for this level of fast food. Well, we need to do something about cleanliness, it is very lacking. The eternally clogged 2 urns are proof of this. The trays have been missing lately. For example, when ordering on the spot, you are given food in a paper bag, which is not very convenient, especially at a small table. When I asked the employee for a tray, he said that they were out. Burger King, return the trays)
What can I say about this place, it is very conveniently done on Partizansky in the green,next to both burger King and dodo pizza,we were there for the first time, ourselves from Mogilev, ordered two pizzas at dodo pizza for the price of one because it was Tuesday, while waiting for pizza, we ordered a snack at burger king.you know, the food in the burger king in Minsk is much tastier than in Mogilev, everything is cooked much faster, so come and enjoy a delicious meal.By the way, pizzas in dodo pizza also went with a bang, but they do not differ much from Mogilev ones.
A small order waited 40 minutes. The attitude towards customers is disgusting, they are rude, they throw the order, they give an incomplete order. Sanitation - they don't seem to know what it is, everything is dirty. Have a conversation with the staff about communicating and contacting customers. They've deteriorated a lot in a month. The food was served cold, there were no sauces in the burgers and rolls at all, the potatoes were withered and not salty. The complete horror became
This morning, when there weren't many people, I ordered a set on the spot, but they gave it to me in a bag and I had to eat without a tray because they say they are not available, the cashier guy doesn't slow down a lot and says to himself that he can barely be heard even with a microphone.. And so everything is fresh and delicious.
Disgusting "eatery"! Then you need to wait 30 minutes for the order, because, allegedly, orders from Yandex Delivery and Drive were released. Then a good half of the taps in the vending machine are not working. That sauce, paid (for a second) forgot to put it in the children's box and everything is mixed up as if on purpose. The horror!
I ordered two sets for delivery. One was brought, the other was forgotten. The number 7566 is fed with promises that the manager will contact me. I'm trying to get through to the manager - he doesn't even answer the phone, he's completely ignored. I hope the issue will be resolved before I get to the consumer protection society.
It was 10.08, and I visit often, one problem is this time: for a very, very long time, the manager is not visible on the floor, only poor employees
As a result , poor management , and everything suffers from it
I waited for two beeches for 30 minutes
The constantly problematic burger king weighs 5 orders, and the wait is announced from 15 minutes... The drive is just terrible, waiting for 15 minutes on the drive, are you serious??? There is no place for cars, everything is in a rut, it is not even possible to pay
The burgers are delicious, no complaints. But the fact that it is necessary to double-check the packages for them is mandatory. Two Sundays in a row were not reported. I thought there was a human factor, but probably this system is like that.
The most terrible attitude towards customers, waiting on the drive is not clear, the application shows one thing, you arrive, they say the wait is 30 minutes, and what to do next? I do not recommend it to anyone, the staff does not care about customers
I bought it very often BEFORE. Once I got a bone in a burger, I wrote in support and received no response. After such an attitude, there is no desire to buy something.
Terrible service, empty room. We have been waiting for 20 minutes for one unfortunate box with a burger. Order 10128. It's not fastfood anymore. I understand if there were a lot of people. It's just empty.
There are two main disadvantages: 1. They make orders very slowly, regardless of the time and number of orders in the queue. Long. 2. Most often, orders were not collected correctly and they may count some kind of additive, but not add it, or add the wrong amount.
It's a long service, we wait 20 minutes through the touch pad, and they also convince us that it's kind of fast! The service is very low!!! nearby, the pizza was cooking faster
I came to order an order after work. There is one person working in the kitchen for the entire restaurant. The staff at the checkout is polite and friendly.When I asked to call the manager, a girl came out. I asked for a book of complaints, although they gave it to me (she was rude and communicated with some friend from the gateway), there was no attention to me, I ask you to have a conversation with Ksenia. I didn't like the manager's communication with me. Once again, I ask you to have a serious talk with her
They serve little edible burgers and gray-brown potatoes, to my dissatisfaction, the manager assured me "that this is the perfect meat and potatoes!"
The tables are dirty , there are leftovers and potatoes on the floor 🤢
For the first time in this network I saw such rudeness and dirt 👎🏽
The polite staff, during the visit there was an influx of visitors, warned that the waiting time was about 25 minutes, in a hurry, instead of 6 nuggets, they put 5, instead of 1 sauce - 2 ..., the large French fries turned out to be so small that I can't imagine how much they put in the standard - 3-4 slices???
We love this place very much. One of the best among fast foods. They regularly hold promotions, adequate prices, delicious food and fast service. I highly recommend it.
When you don't come, there are no orders, the waiting time is 30 minutes, the service is disgusting, they defended 20 minutes in the drive and said to wait another 20.
On April 7, 2024, I visited your restaurant at 182 Partizansky Ave., Minsk. I would like to express my dissatisfaction with the work of the staff, especially the hall administrator, who watched us all the time and created an unpleasant feeling.
When we got up and were about to leave, the receptionist reminded us that we hadn't cleared the table. To this I replied that it was my right, not my duty. The receptionist rudely compared me to a pig and continued to insult me.
I made an entry in the book of comments and suggestions and I think that such behavior is a disgrace to Burger King Belarus and unacceptable for an employee working with people (and not just with a mop and broom).
Although I have been your regular customer for many years, this is the first time I have been so insulted.
It's a terrible place. We made an order and waited for an hour and a half. There was a combo in the order, there was a burger and a potato drink. We took it out on arrival in the car and found the absence of another package of French fries.
The Swedish burger is just super! 🔥 Take a combo, it's a very cool snack! The only disadvantage is that there is no waiting area for the order. They say to drive somewhere, then you need to go back to the building, in general, they could make a separate parking lot for cars to wait for orders.
The prices are pleasant. The staff is friendly. For children, taking a snack on the road is the best thing. Well, adults have something to pamper themselves with
I just ate a fresh, juicy, very tasty whopper. I do not know if everything is so good here on a permanent basis, but the first impression: I really liked it)))
We were in a cafe with our family . Fast, tasty, the dishes are inexpensive. Coffee is more expensive than in the neighboring cafes. The staff is polite and attentive. The room is clean and cozy.
We ordered several burgers on 08/21/2013. The big King paid for the addition of crispy onions, but of course they didn't put it in. It's not the first time you've asked for this, you pay for it, but the employees don't care. I'm already silent about which photos of burgers and what you get in reality. Check the rolls right at the checkout, otherwise you will be deceived. Apparently they don't work any other way. Terrible service, irresponsible staff. I would put 0 stars, not even worthy of one
Of course, all adults are. And following the children's lead, we are ready to give them more than we had, but a very cool restaurant is cheaper than the terrible food in the burger joint
The workers are shameless. We ordered two sets of A4 for the children, they were really waiting, they didn't put French fries on us, although they counted it. We live in Rogachev, it's a 2.5-hour drive, we found it at home, you can't go back. The children were very upset. Doesn't even deserve one star.
27.10.2023 √266
They often collect the order incorrectly. Otherwise, there are no complaints. The disadvantage of the institution is that if you want to sit there, there will be no free seats, since teenagers are constantly sitting without an order, who are just playing and making a fuss
They can't deliver for several days in a row, they say there is a large load and so on. The app and website are not working.
After calling the manager, it turned out that only one courier was working, a question for the management:
Based on what motives is the courier alone? The zone is huge, and you put one courier.
The waiting time is 20 minutes. for fast food, this is simply unacceptable. our order began to be prepared only when we reminded them, they just forgot
It's very bad. The staff is very slow. There was one at the checkout. I ordered three running positions, waited for more than 15 minutes. I went to ask where the order was, but they hadn't even started cooking it yet. Although after me, no one else came to the drive or to the cashier.
If you think that after McDonald's closes, they will run to you abruptly, then I'd better go somewhere, but not to you.
In general, you wait at least 20 minutes on the drive
It is very dirty, the staff does not have time to clean anything. I had to clean the table myself, and the people are just terrible, leaving behind such chaos, garbage, spilling everything on the floor. They make orders very slowly, they get confused all the time both when accepting and when giving an order. The choice of where to have a quick snack in the area is not great, so I went to Burger King. I was waiting for the car to be washed at a nearby car wash. As a result, 35+ minutes of waiting, an average lousy burger, and terrible service. The location is good.
not very good service. They always take a long time to do it. when you arrive at Drive, it's generally a tin, it happens that several cars are waiting and there is nowhere to get up (
The food is standard for the entire burger chain.... The location is very good .... There is a burger drive .... Clean.... Unlimited soda, which makes the children very happy