Burger King
202 reviews
March 18, 2023
Cool
3
April 21
This is the worst burger King ever. I'll leave aside the fact that I've tried to give them a "chance" many times, and tell them about today's order. I ordered two shrimp rolls (one savory), grilled sauce, 1000 island sauce, apple juice, cheesebecone, French chikenburger and nuggets. The spicy shrimp roll was torn in two places, i.e. I open the package and everything pours out through a hole in the pita bread. The usual shrimp roll had cellophane packaging. At the same time, I waited for the order for more than 20 minutes, the girl hurried the kitchen, but they ignored her. As a result, my number appeared on the scoreboard, I came up and realized that there was no burger. I tell the girl about it, she checks, at that time a guy comes and throws a burger into my bag. The whole order was stuffed into one package so that it didn't even close. And that's just this once. The previous ones were worse. Walk two hundred meters towards the Academy of Sciences, there is much better service at the BNTU dormitory, they do not put cellophane and do not tear lavash. The other day I was there 15 minutes before closing, everyone was smiling at me despite the large order and they served me well. And here it feels like we're not human)
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May 16
Not potatoes, but a fairy tale!!!! It's very tasty compared to the nearest junk food establishments)) Everything is clear and prompt in this restaurant. Thanks !!
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2
February 22
I want to order for delivery less and less, as well as visit this network. There has been a problem several times with the fact that it is at this point that they surprisingly "forget" to bring drinks and sauces to the order. As an apology, they give discount promo codes, which do not pay back either the money spent on drinks or the spoiled mood. Burger King has recently deteriorated as much as possible, and this is very evident in relation to customers.
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April 9
The whopper is delicious, everything doesn't seem bad, but the staff needs to be prepared a little, nothing critical, just to establish a little communication with customers (hello, goodbye, thank you, please repeat, please, etc.) I won't describe the communication, but I think it's clear how the conversation went, well, and ask where I'll eat, on on-site or to take away)) It's all fixable)
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April 25
Ranks at the top in terms of after-sales service. The organization of work at this point is absolutely unclear.: No matter how I arrive, the order always takes about 20 minutes to arrive! an endless stream of couriers who are served, ignoring the visitors. Why do you need a restaurant that isn't going to sell hand-delivered food?!
today I waited a long time for the order again, I didn't have time to do a damn thing, in the end I took it and immediately threw 30p in the trash, because there was no time to eat. You'd better close up!
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1
1
February 1
Employees generally don't care about orders, the four of them, the whole team, solve issues with the courier while the orders are hanging. We waited for the combo for about half an hour. They didn't give me glasses, so I had to ask. They also asked for a cup holder, and the girl gave it out with a haughty face, as if someone had come to her house. Every time something is left unfinished, there is dirt in the toilets, there is no paper, everything falls out of the trash cans on the floor.
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1
January 11
The QR code for the drink is time-limited. I had to issue it again. I ordered two drinks and couldn't even fill the glasses completely. What kind of bullying is this?
The New Year's glass design turned out to be very slippery. The glass slipped out of his hands and tipped over. The lid doesn't hold at all. As a result, the drink is spilled.
The quality of service in this particular cafe is terrible.
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April 4
Polite staff, delicious food, fast, the toilet is not always clean, the dryer is inconvenient and there are no paper towels
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January 26
The most terrible point . Every time we make a pre-order online, we arrive at the appointed time, and we wait for another 30-40 minutes . Employees usually don 't rush anywhere. The situation is the same on weekends and weekdays .
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1
1
May 25
Dirty tables, garbage falls out of the trash can in the hall. The employee did not even respond to the request to remove at least one table so that there would be somewhere to eat, and the toilet could be cleaner.
The staff looks bored and uninterested. The service is at zero
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1
December 31, 2024
It all starts with a high rung, a 30-minute wait, tasteless vegetables in a burger, a complete photo discrepancy, we took 3 burgers without any discounts, were disappointed, punch drinks for 5 rubles, a strange liquid that you brew yourself in a glass....
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February 2
everything is fine, the quality of the food is good, everything is delicious, but do at least something so that young people don't just sit there, children are sitting there, yelling, smoking, swearing obscenities, at least warn them, but unfortunately…
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May 10
One of the few places where they will feed you well and quickly and always clean and tidy
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1
July 28, 2024
Everything is fine, the food is delicious, the staff is helpful. The point is quite heavily loaded, so orders have to wait a long time. The hall is spacious and clean enough.
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1
March 29
I ordered, but I didn't eat enough. I came to the cashier and asked what was available so as not to wait. I chose from the available ones. As a result, they put me in line and waited anyway.
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January 26
The delivery time is twice as long as promised. Couriers are taken without any transportation. I'm as unhappy as possible, we waited 2 hours instead of 40 minutes.
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July 6, 2024
Convenient food ordering system via the mobile app!
An interesting loyalty system and lots and lots of promotions for every taste 👍🏽👌🏽
For those in a hurry, there is everything for 2 rubles )
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2
1
May 27
I made an online order. He was only two minutes old when I came to the restaurant. It's already lit "ready", but as a result, I had to wait a few more minutes. It's uncritical, but very frustrating. 1 star for the service and such "tricks". The food is delicious, at least thanks for that.
I will not ask you to work out the moment with such a rejection of orders, since managers clearly encourage this in order to meet the required time for preparing an order.
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November 18, 2024
The food is fine, I'm a fan of whoppers. There are a lot of noisy young people, I don't really want to go with a child or family, it's better to find a quieter place.
A fat minus for a very long wait.
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1
October 1, 2024
Pleasant staff, the order is prepared quickly enough. The hall is pleasant, the tables are very rarely dirty. Dirty, usually only if there is an influx of customers. In general, everything is super
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1
January 11
They work very slowly. Waiting for more than an hour on a Saturday evening... Hire employees. Otherwise, there are 4 people, 2 of them at the checkout and checkout.
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March 8
Waiting for an order is 30 minutes. The kitchen is like a trash can. The entire range lies in a pyramid. There is no sanitation. Reviews on Yandex.Maps are rejected.
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January 30
While the orders are hanging, the staff is doing anything but issuing.
Someone is washing something, someone is on the phone, it doesn't matter.
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1
May 26
Delicious, clean. Sometimes you have to wait for a large order, but this is not critical.
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1
February 1
It was not cleaned inside, instead of ordering on the spot, they collected the order with themselves, they waited for the order of 2 burgers for 30 minutes, the burger was barely warm
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September 10, 2024
I am very disappointed to visit this institution. I ordered a takeaway burger, but when I unpacked it, I found that the food was cold. The cutlet inside turned out to be dry and obviously stale. It feels like the burger has been on the counter for who knows how long. It is a pity that the quality of products in Burger King leaves much to be desired. I will not set foot here anymore, I will look for another place where I can eat normal and fresh food. Extremely disappointed!
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1
1
June 1, 2024
It's a great burger joint. An American non-fading classic! You should definitely try the burgers from the Angus series with marbled beef-yummy! And plus, the meat is fried on fire!
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2
August 15, 2023
One of the favorite kings, always clean, fast, prompt, friendly staff, came in in the morning and was surprised that the administrator was washing the door respect him))) give me a bonus it was today 15 08 23 at about 9 30
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4
May 26
It's just Burger King. Delicious food for relatively low prices
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1
February 25
A very long wait for an order. I just want to leave and not take anything. Please fix the flaw.
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October 18, 2024
I understand everything, there are a lot of people, a lot of orders. But it's just ridiculous when three times out of three they don't report something to me. The first time it was sauce, the second time it was a wing, we decided on the spot. But today the order was with me and I don't have time to gut the order. As a result, 6/12 shrimp. Thank you dear employees!
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February 10, 2024
The worst bc
after receiving the order, they found hair in potatoes, ordered through the app, did not put a receipt in the order to dial a coke, after asking for a queue at the counters to get a receipt, they work without nets on their heads and work + in the kitchen, I found a piece of blue rubber glove in the burger last time . I am not a scandalous person, but hair in potatoes was my last patience, I will not go here anymore, I regret that I did not take a photo
Time 18:30 02/19/2023
If there are video cameras in the hall, you can see how in the company a girl takes out a blonde hair from a potato.
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1
2
September 26, 2024
How many times do we order with delivery, and the staff always mess up with the order: they forgot to put the pie, then the sauce, they didn't put the French fries yesterday, only the seasoning to it. I didn't have enough nerves and decided not to order delivery from them ever again.
There are no problems with orders that are issued on the spot.
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1
October 7, 2024
I was with a friend recently , we ordered 4 potatoes , 2 sauces , two burgers . Before they took the order , they did not have time to check it because they were in a hurry and as a result they did not report 2 sauces , 1 burger . And they haven't put any napkins yet))))) It's strange, because there were few orders.
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May 16, 2024
The last visit was very disappointing. (05/16/24). When ordering with myself, I waited for the order for more than 20 minutes, while the cashier did not warn about the long wait for the order. The receipt indicates that you can specify the waiting time, but if the employee sees and understands that there are a lot of orders, then you can report this at the checkout. At the same time, this is not an isolated case, so it can put more employees in the evening, at least collect and accept orders. There are no questions for the chefs, they cook delicious
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1
1
March 18
I've been waiting for the order for half an hour, there are only 2 small coupons in the order((
It's 18:28 now, I'm still waiting
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1
2
March 30
It's always crowded. And the pizza is not even bad. Quickly. Yes!
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January 10
It's a low-level service, but you can find anything.
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October 7, 2023
Quality service
The food is delicious
The waiting time is satisfactory
The staff is responsive
Burgers are juicy
Clear
Drinks are slightly diluted-satisfactory
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3
1
May 16
I usually visit this particular BC. The service is not bad, but often the waiting time is long, even when the influx of people is small.
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1
1
November 27, 2024
+ Helpful staff, delicious food.
- Sometimes they may not report something or report something else. There are a lot of teenagers and it can be a little dirty.
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November 23, 2024
There are questions about cleaning the premises, it was very unpleasant to see this, I had to throw my garbage into another trash can, since there is nowhere to fall, and in general it is unpleasant to approach this…
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1
April 19, 2024
I have been going to this restaurant for a very long time, but in recent months it has been changing very much in a positive direction, the quality of products and service has become clearly higher, cleanliness and order in the hall are also pleasing to the eye more and more. And of course, the line of Angus burgers pleases, I wish they would return with truffle again 😍
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2
2
September 22, 2024
I was in this BC for the first time today, I ordered nuggets, my stomach was spinning all day, I vomited these same nuggets in the evening, I don't know what happened to them, but I won't order them anymore, and I don't advise you
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1
3
November 11, 2024
Two potatoes were not reported to the takeaway order, they were noticed only upon arrival, since everything was folded in small bags to the top, it was not convenient to assemble the order for carrying
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1
March 27, 2024
The food is normal, but I would like it better, they just brought me a collapsible shambursher 1 time, which was assembled in half a minute. The liquefaction time is an average purity of 9/10. Drinks are diluted again (I do not lower the stars for this because they do it in all bc).
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3
May 24, 2024
At what time, when ordering delivery from this particular point through the BC website or through delivery services, orders are not fully completed. Finally, deal with your management, as if they do not have sufficient qualifications to monitor the fulfillment of orders, or the deliverers who cannot complete the order
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2
May 9
The guys don't take out the steam. The waiting time is more than 40 minutes... it's terrible
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1
February 9
They work very slowly . I waited more than 20 minutes for the order.
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1