on the plus side: the order is prepared quickly and the staff is courteous. from the rest: a large frequency of cleaning (upon entering the establishments, I noticed that all the tables I passed were not cleaned, and apparently a glass of milkshake was spilled at one. the place was at best 1/4 full, but the specialist started cleaning only after I waited for the order), the order was not fully assembled and I had to approach it again
I like that they do everything quickly, the atmosphere is also good) very tasty cherry buns, well, burgers are normal. We most often order children's boxes, so mostly a review about them. Well, if children love, then why not))) I personally liked the twister with nuggets, and the cherry bun (I already wrote about it) well, it's called something else there, but there's no other one like it, so you'll find it if you want)))
The service is terrible, we waited for our order for 25 minutes and there were not very many people.they ordered a set with a chic cake instead, they gave her a cupcake, the cheapest and did not warn in advance about the replacement, mirinda was so diluted that it tasted like carbonated water.we took the set on the spot, gave it a package, without a tray.in short, it was just disgusting to eat there, I love burger King, but this one would be better closed, it's just a shame.
All burgers up to 5 rubles are not tasty and juicy, I tried a hamburger and a cheeseburger, there's just nothing at all except one cutlet and two rolls, the same with sauce.
As for cleanliness, half of the tables are dirty, rarely cleaned.
The entire dosage is highly diluted with water.
At the expense of the king free standard for 3 rubles., they probably confused the standard with a micro small king free.
They also say they cook quickly there, well, of course they cook quickly when it is prepared in advance.
I ordered a chocolate milkshake, and they gave me a strawberry one. When asked where the chocolate is, even if the drink itself is pink, I was told that it was chocolate and four tubes were thrown at the weight, to a calm request to give them) The service is just terrible, the room itself is dirty, sticky puddles on the floor, pieces of food are lying around. I understand that the work is not the most pleasant, but it's just a horror of the lord ☠️
The horror! Cashiers do not work, there is no way to pay in cash, and self-service cash desks do not issue checks, which makes it impossible to pour a drink. Also, the potatoes tasted even worse than store-bought frozen ones.
The last service is just terrible, so much so that I decided to write a review. The wish is to teach the staff how to work with cash, dilapidated banknotes were issued, which should be deposited, but not for delivery!!!!
Over time, the level of the kitchen decreases: it became not so tasty, after the request to wipe the table, almost an hour passed and no reaction followed, it was noticeable that something was wrong in the kitchen and this affected the quality of service.
The place is also very popular among young visitors to the shopping center, and therefore it was not possible to spend time comfortably and have a snack.
I waited for an employee at the checkout for about 5 minutes, decided to pour myself a Pepsi max, and poured carbonated tinted water both in appearance and taste.
Yesterday I settled this institution, only negative emotions remained. To begin with, to order an order, I waited for 7 minutes while the staff was doing their business (standing on the phone and talking), then they did not accept the order, there were no coupons that were still valid (I don't know why), I waited 15 minutes for the order to be issued, when it appeared that my order was ready, I came up and was told to wait another 5 minutes. The service is disgusting. All the food was cold. They put the wrong sauce and didn't even check it out. The potatoes were scattered all over the tray and the roll was broken on the floors and the packaging was torn.
The best restaurant chain in the city! Unlimited drinks, comfortable seating and fast service. What could be better?
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Show business's response
c5
Level 5 Local Expert
October 8
Delivery arrived from this institution, ordered through the official app. We did not put 2 of the 2 spices sour cream and onions, shakers too. Zero napkins. Delivery takes longer than an hour, and the promo code for the whopper from the promotion is 45 minutes or the whopper is free — did not arrive.
I wrote to support, the result: they called a few hours later, or rather they threw a grouse (the fact that it was a call from BC was determined by the application), I immediately called them back - the call was reset.
P. S. In general, it is not clear for what reason the order was going here, when several other BC establishments are much closer, from where it usually came.
a very interesting place, beautiful atmosphere,interesting design and responsive staff, this place is suitable for a quick snack, as well as for long gatherings with friends or just to drink coffee while you work, I also can't help but notice how quickly orders are being prepared here.
The most terrible "point" of all!. You always have to wait a long time. Paid syrup is never added to coffee. If you take it with you, there is definitely something missing. The staff, it feels like every time, like the first time in the workplace.
It's atmospheric, but you have to pour the drinks yourself, it's inconvenient. And there's nowhere to wash your hands, but it's normal
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Show business's response
Л
леха ретард
Level 9 Local Expert
May 31
I decided to order a Soyuzmultfilm box, the screen where ready orders were shown did not work in the meeting, so a huge queue gathered at the checkout window, waited for the order for 40 minutes after which I went to the checkout window and was told that one of the employees had already marked it as ready, but it was not so, and only at that moment they started it so, in total, I waited 50 minutes, and received my order, it was empty, and I chose a cheeseburger, when I came to work I saw a chickenburger, and I'm allergic to chicken, I decided to write a review in their offer, but there is a mandatory menu for choosing the type of treatment that does not work and without it a review do not leave it on the website or in the application, well, in general, the meme about burger King turned out to be true
It takes a very long time to wait for an order, the tables are not wiped at all, garbage is lying under my feet, I constantly confuse the order, then they do not give it out, then they forget to put something
Very high quality and very tasty. When you go to Burger King, you are always confident in the quality of the products and the correctness of the preparation.
One onion ring was not reported. They mixed up the taste of baby juice. 2 cups of the drink were struck, although the drink could be drunk from one cup unlimited. Pepsi is diluted with water
The disadvantage is that in the A4 box there is no choice between French fries and crackers . They offer only crackers . The beef in the burger is very tough (just today). Usually everything is delicious
Nothing special, though they forgot to give a glass for a drink, but after the reminder they immediately gave it without questions, so there are no complaints, the wait was short, but there are few people. Excellent atmosphere, but this is the merit of the shopping center
It's not a bad place, it's beautiful, atmospheric, well, that's where the advantages ended
The order was accepted for a long time, although there were no queues, and the order was small, so no one really cleans up, in general, not the best burger King
Burgers, top fries.
Roll - it's better to remove it from the menu. A soggy flatbread stuck to the package. Mayonnaise/ketchup of disgusting quality. The seats in the hall are filled with drinks and covered with greasy hands, the tables are not cleaned. There are too many questions about cleaning the hall.