I've been to this cafe quite recently. The staff is very friendly. Special thanks to the girl Aylara, a wonderful employee.I advised you to try cocoa with rum and sugar muffin, I really liked everything. She was sweet and smiling. She even offered to pull out a wish card. I will definitely come again
If you want to drink a truly delicious coffee, then this is the place for you. I bought raf and cappuccino, I immediately feel the care and love with which baristas make coffee) Barista Nikita is always at the highest level, serves well and quickly, brews the finest coffee.I was very pleased with my visit to this institution)
To be honest, I was very pleasantly surprised!
The staff is friendly enough, with a wonderful smile and a wish for a good day!)
Delicious coffee and VERY tasty croissants (I was pleasantly surprised, I haven't seen such delicious ones for a very long time)
Despite the small area, we were able to make comfort in small things
And of course there is a separate TOP-of-the-LINE outlet near each table and even on the benches
All this combined leaves a great impression and a desire to stop by for coffee, keep it up!)
Terrible service, inattentive and rude staff, unable to cope with the elements of tasks, the first time I was in this institution and immediately had a negative impression.
I wanted to buy a ready-made dessert, they gave me a number and told me to wait (why if I would just take it and go?). As a result, I waited for 10 minutes, during which time I almost got someone else's order. When I decided to ask why the seller just ignored it for so long, then it turned out that they had confused and forgotten, and in the end they still gave out dessert in a bag. It's just a waste of time and a spoiled mood!
It was in November, and since then there has been absolutely no desire to enter this institution.
baguettes and a basket of poppies are not tasty, and although the girl claimed that everything is only fresh today, this is definitely not the case, they have absolutely stale products for at least a couple of days, everything is cold, very bland, it tastes better from bakeries (((the rye baguette did not chew and it was a whole quest to tear off a piece, like a sole rubber, the family refused to eat.
I got out for morning tea and coffee). Met and "Buns"). We advised baking- Ears from a regular customer). And, of course,...cocoa, moderately sweet and delicious). The staff is friendly. The assortment was pleasantly surprised). The morning was pleasant and delicious)
Very good service, the staff is pleasant, I tried a new pumpkin soup, very tasty, thanks to the girl Polina, for pleasant communication and a good evening
I accidentally found out in another cafe of the Buns chain that yesterday's Roundels should be sold at a 50% discount, and the last Roundel from the showcase was sold to me at one o'clock at full cost.
Hurtful.
The mood was spoiled.
It is unclear whether the employees themselves did not know or squeezed the discount for the sake of revenue.
16.12.24
Reply to the owner
The fact is that at the time of purchase, I was offered to wait 10 minutes before the products were delivered.
That is why I concluded that the Roundel that I bought yesterday
Very tasty pastries, the employees know their products and give qualified advice on them. It's a bit expensive, but you understand that you have to pay for quality))
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Т
Татьяна
Level 30 Local Expert
December 22, 2024
The bakery island "Buns" is located on the ground floor of the Galerie shopping center, closer to the entrance from Pobediteley Avenue. You can buy products with you or eat on the spot. There is a coat rack and tables. There are a lot of New Year-themed pastries in the assortment now. We had coffee and cakes, potatoes in multi-colored glaze, everything was delicious.
Thank you for the excellent friendly service of the employees Ivan, Sasha and Egor. I visited the island in the Gallery shopping center on a weekday evening. Ivan kindly clarified the order and the opportunity to prepare a caprese sandwich outside the lunch menu. Everything was delicious and fast. It's great that the guys remain positive even at the end of the working day. Thanks!
An excellent round coconut cherry. It's a pity that after such a round face you become a round face yourself. Thank you very much to the shift for such an offer for coffee<3
This is some kind of explosion of emotions and taste. How beautiful, delicious and huge they are - these buns. It's impossible to just walk by. Amazing.
We ordered chocolate croissants and snails with different fillings using the Yandex delivery service. The pastries are very tasty, everyone liked it! I definitely recommend it
Unfortunately, the unpleasant experience of an extreme visit to this coffee shop. I ordered a small cappuccino and did not wait. After 30 minutes of waiting, I "reminded" the waiter and waited another 20 minutes. Since she was limited in time, she left. It's a pity!
Disgusting. I won't buy any more here. There are plenty of pastry shops around, everyone enjoys the quality of products and service. Before the order was paid, everything was unremarkable, after the guy who worked at the checkout asked his colleagues to cut the cake and pack the order. This is understandable-there was a queue and it was not possible for him to do everything alone. Six people are "employees", and only one works. The girls who should be moving, seeing how many people are in line, stood laughing loudly and not paying attention to the huge delay that had created. If the staff is not interested in working, I am not interested in experiencing such inconveniences at inflated prices.
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М
Мария
Level 11 Local Expert
October 21, 2023
For the first time I visited the "Buns" in the Gallery Minsk shopping center and, unfortunately, there is no more desire to return. In order:
1. For the food 3. Delicious, but a small choice in my opinion. Before the visit, there was a feeling that it was the buns that were waiting for (rather, personal expectations were not fulfilled).
2. The atmosphere is two, because the design has the maximum, but absolutely all the impression is spoiled by employees.
3. The service is in the red. But here the work of the staff just disappointed me. I can leave my thanks only to the tall, younger employee, in my opinion, he tried. He took orders and fulfilled them, he boldly got 5 stars, the behavior of the rest of the employees is simply disgusting. Before my eyes, 5 people were standing, discussing something and openly laughing, periodically glancing at the already formed queue and dissatisfied customers. After a while, an incomprehensible running around began: then they asked me what was in the order, then they began to confuse all the orders, they could not figure out what to take away, what was in the hall. But we had fun before that. And most of all, I didn't like the rude response of one of the employees to the only working young man who asked for help. The reality show turned out instead of buying dessert.
My opinion: with such an abundance of bakeries around, there is nothing to do here.
It's rare to get a second chance to make a first impression.
This morning, I bought a cheesecake at this institution, this is my weakness) but I have not been disappointed yet. Firstly, the cheesecake was a tiny 50 g, since I did not immediately notice it for takeaway (secondly, it was very cherished, even though it was a whole cake, and thirdly, the price is 7.5 p, terrible!
Everything is very tasty and cute, the cakes are the best, the staff of the cutie helped with the choice and wished you a good day
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С
Саша Г.
Level 4 Local Expert
September 13, 2024
09/12/2024 we bought 2 humbricks in the evening. They did not become indignant and strongly pay attention to the different appearance. One is beautiful and like in a showcase, the other is stale. 20-30 minutes after I ate, I felt a pain in my stomach and didn't pay attention either. But after more time, it became clear that this was poisoning. It's a shame that this was the first time we bought something and it was the last.
Super polite and open staff, plus I waited just a couple of minutes, considering that almost all the tables were occupied. Everything I ordered was delicious.
Great place 💫💫💫🫶
I took an order, but they just forgot about it. After 20 minutes, I had to remind them to remember. I do not put 1 only for the repeated apologies of the waitress