Bugu
40 reviews
July 28
Spacious rooms, quiet 5
Good and non-intrusive service 5
The breakfasts are not bad 3
Location 5
The repair was done in Kyrgyz style: screws sticking out of the walls that used to hold paintings, which are now gone. The shower has hot water from a cold tap, cold from a hot one. Although it's a matter of 10 minutes to fix it. 2
The linen issued for the sofa is not enough. 3
At breakfast, the guests do not clean up the dishes, and the staff does not always have time to do it for them. Considering that there are only 8 places for breakfast, and there are more than 10 rooms, this becomes a problem. 3
Average 3.7
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January 30
A wonderful hotel, stylish, modern! Conveniently located! Very helpful and smiling staff! We had breakfast, it looks like there's not much choice, but everything is so fresh and delicious! If scrambled eggs, then you can choose from the heat and the heat, porridge as well!
There are minor flaws: a lack of sockets in the bathroom, the hair dryer is not fixed, they could not turn on the TV, but they did not call for help, but these nuances did not spoil the impression of the hotel at all. I will recommend it!! I would like to come back!! Thanks!!
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1
April 5
On my next trip to Bishkek, I will choose this hotel again.
Convenient location, everything is new inside, the breakfasts have been finalized and they are quite plentiful.
There are disadvantages with the lighting of the rooms, the shower gig did not work. One wish to the owner is to remove the sign about shoe covers and remove the expensive carpet at the entrance from the hide, this is for the house, not for a place with high traffic.
In total, it is one of the best non-chain hotels I have stayed in recently.
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July 23
We stayed at this hotel from 11.07 to 13.07 2024, and from 21.07 to 23.07 2024.
From 11.07 to 13.07, the window in the room was broken, it did not close at all, they promised to fix it for 2 days, they never fixed it, the window was always open. Plus, the WiFi stopped working on the second day, and the situation was not fixed at the time of departure. The manager promised to make a discount at the next check-in. We arrived on 07/21/2024 at the reception they reminded us about the discount, but the administrator was not aware, and the manager was on vacation and it was impossible to call her. He offered to pay the full cost, and said that the next day there would be a senior administrator, he would help with this issue, but he did not want to call him upon check-in. Finally, we met with the senior administrator (by the way, he was present at the eviction and heard about the discount for the next check-in, and they also gave him an application for window repair for the first time) and he replied that since we had already paid, it would not be possible to make a discount (the payment has already passed and there is a receipt), to which we told him, that they asked the administrator to contact someone and clarify this issue.
I offered him an alternative, to make us a late check-out (they check out at 12:00) at 14:00. To which he said he would clarify and come up.
As a result, he decided to check out at 13:30, he will try to do it at 14:00. To do this, I had to contact the following guests to clarify the time of their check-in.
Day X (eviction) came, I went to check with the administrator (who was at the check-in and did not make a discount) whether he was warned about a late check-out, to which he replied that the check-out was on the base at 13:00. When I said that we were promised 13:30 or maybe even at 14:00, I could not answer anything, when asked to contact the senior administrator who promised, he replied that he was asleep.
There is not enough light in the rooms, it is very dark. The air conditioner blows in waves (the filter is clogged)
The hood in the toilet does not work.
At the same time, everyone is polite, smiling, promising, but doing nothing.
Next time I will choose a different hotel
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1
December 8
If you stay one night, you are more likely to enjoy it. But if more, then keep in mind: towels will not be changed, water will not be brought, tea, coffee, sugar. Mugs and glasses will not be washed. The bed won't be made. By the way, they won't take out the garbage either. Three-course breakfasts. The loft style is extremely deceptive, it allows you not to dust the corners. It's like she's not visible. If you live for more than three days, then all this is annoying. The hood is not coping. The windows do not open for ventilation, or suffocate or catch a cold. At the same time, the staff is extremely polite, but to no avail.
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October 6
Nice hotel. Clean, cozy, quiet. A good breakfast. You can bring a friend, it is not forbidden, which is very good in an unfamiliar city ;))
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January 4
A very cozy hotel, it was in December, it was about 0 degrees outside, and the room was very warm. A pleasant lounge with large sofas. The staff is very friendly, the breakfasts are delicious and varied, there are both good restaurants and grocery stores nearby. The renovation itself is in the loft style, very simple, in some rooms, judging by the photos, there were interesting drawings of animals all over the wall, in my 4th room there were no drawings.
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March 26
A wonderful quiet hotel, very clean, the staff is just lovely, good mattresses, a pleasant, though not very varied breakfast. The location of the hotel is also great.
We really liked it
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1
May 8, 2023
This is a great hotel. There's no other way to say it. Atmospheric, loft-style. The sound insulation is super. The bathroom is beautiful, the shower did not disappoint, very good, sometimes there were interruptions with water, but it was literally 10 minutes. The door in the shower cabin did not close tightly, which is a minus. Everything else is fine. One moment, guys, check the station with the kettle, there is nowhere to connect it when it is on the table. I had to take out the kettle and plug it into an outlet at the bedside table.
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1
November 24
A very cozy place, tomorrow is perfect for me as an athlete, porridge, nuts, vegetables, fruits, cheese, everything is fresh. I recommend everything.
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October 11
A very pleasant hotel, especially the mattress is very comfortable,I slept like a baby, so I skipped breakfast😅
It's a pity that I couldn't extend my reservation, but next time I'll stay here again.
Special thanks to the staff for their care 🤍
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November 13
Excellent rooms with a quiet environment, the staff is very loyal. Convenient location. I advise everyone.
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March 6, 2023
I was very pleased with the two nights here. The hotel is perfectly located, it was especially cozy in the cold January Bishkek! This was also facilitated by the interior, which was clearly worked on by the designer, the public space is perfectly combined with the breakfast area. The breakfasts themselves, by the way, are quite decent)
I can also note the pleasant aromatics inside the Bug, and stable Internet.
I recommend it! 🖖
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January 23
A wonderful hotel. Not far from the center. The service is excellent. A cozy home environment. The original interior. Excellent breakfasts.
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February 28
Beautiful, comfortable, not big.
The bed and pillows are wonderful.
The breakfasts are delicious. It is aesthetically pleasing to stay in this hotel.
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1
August 2
A good hotel for a reasonable price, breakfast is included in the price.
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November 27, 2022
Cozy interior, convenient location in the city center. It can be seen that the designer worked on the decoration of the hotel and rooms. In Bishkek, such an approach is still rare ...
a delicious continental breakfast.
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4
September 22, 2023
A very good private hotel. The location is great. Large room, friendly staff. I'll stay there next time.
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April 16, 2023
Nice hotel, convenient location. The room was small, but everything was comfortable. Friendly staff, clean. I recommend
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1
November 22, 2022
A very atmospheric hotel. Comfortable bed, delicious breakfast. The optimal location of the hotel, banks, shops and restaurants are all within walking distance.
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3
June 21, 2023
I liked the hotel, maybe someone will find it a little dark in the rooms. A good breakfast, the girls at the reception are friendly, helped to find the necessary information.
Of the cons: there was no foot towel in the bathroom on the floor, the girl at breakfast is not very friendly. Also, on the second day we came for breakfast at 10.15, it turned out that breakfast was served until 10.00, either they did not tell us, or we listened.
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December 5, 2022
Nice hotel. Delicious breakfast with a choice. The rooms are decorated without bright lighting. Spacious and clean
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June 22, 2022
A nice loft-style hotel almost in the very center of Bishkek. Refine the breakfasts a little bit and it will be right wow.
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August 23, 2022
Quiet, clean and safe boutique hotel at an affordable price …
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October 11, 2023
Great hotel, and staff!!
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January 3, 2022
Convenient, good rooms, center, direct access to the airport, 1st floor. I liked it, I recommend it.
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November 15, 2023
The interior is dark, there is no lighting... Dark
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July 7, 2021
Excellent service.
very polite and pleasant staff .
The breakfast was pleasantly surprised
Assortment
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October 19, 2023
A cool hotel for your money.
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1
February 22, 2023
It's a great gift, but it can be a little cold in winter
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October 6, 2021
Everything you need is there, a fairly cozy hotel. Breakfast is for 2, but you can live.
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3
December 11, 2022
A great cozy hotel
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November 1, 2022
Great hotel
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April 25, 2022
A very decent hotel... 😁
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May 29, 2019
Great place, good value for money
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6
February 19, 2019
Very modern, European style, large rooms
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5
October 1, 2019
I didn't like the quality of the dishes
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January 26, 2020
Friendly staff.
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7
July 14, 2019
Everything was wonderful.
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6
February 6, 2020
Cozy rooms
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