Positive.
Excellent location, you can enjoy walking to the main attractions of the center of Tbilisi. You can have a cheap and delicious lunch and dinner at the nearby Khinkali House.
Incredibly friendly reception manager. She persevered on December 29, 30, and 31, working almost without rest. Personally, I am very grateful to her for all her attempts to help and fix the situation with the smell in the room. But it's in a different section of the review.
Towels were changed every day.
There is a pleasant terrace on the 6th floor.
Minuses.
Unfortunately, all the reviews about the persistent and strong smell of sewage in the rooms are true. This is the strongest test for anyone who has at least some developed sense of smell. We suffered and suffered.
Our breakfasts didn't come in at all. It's tasteless and sad. For the last 2 days, my son and I have simply skipped them, limiting ourselves to yogurt, tangerines and cookies from the supermarket.
In general, considering the horse price tag for a room during the New Year holidays (> 10 thousand rubles per night), the hotel was very disappointing.
I completely agree with the previous review. The location is excellent, the rooms are quite fresh, the smell of sewage is present on all floors and room categories, and this is a feature of this particular hotel, the breakfasts are 3 minus, the room keys are demagnetized, the standards are small enough and there is little good view, heating is only air conditioning, there are no batteries. Cleaning and personal care- everything is fine (we are always ready to help within the existing conditions).
We stayed with our family, the room was very spacious, the breakfast was great, every day, there was something new. And the receptionists at the reception were always ready to help with any of our questions. We will definitely come back here!❤️👌🏻
Clean, beautiful view of the city from the roof terrace. If you want a room with a balcony, please specify which one. We got a balcony with a view of the courtyard. Very cute. A real Tbilisi flavor!
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Игорь Фёдоров
Level 7 Local Expert
April 3
Great hotel! We travel a lot in Georgia, but we have never seen such the best quality of service! The staff is very friendly and always helped us with any question! We were on the fourth floor and we had a great view! And many thanks to the driver who met us at the airport and who gave us a tour of Mtskheta. Now we know exactly where we will stay next time we are in Tbilisi.
A wonderful, small hotel in the center of old Tbilisi within walking distance of all the sights, good breakfasts, attentive staff, communication in Russian, English. The rooms are clean, comfortable, and room service is provided every day.
Breakfast until 11 a.m.
Close to many museums and galleries
Everything you need to eat
The quality is at a good level
The staff is positive
We recommend it
The only advantage is the location of the hotel
Now about the cons , and there are many of them
1) Noise from the street - the audibility of cars driving made it difficult to sleep
2) Did not clean the room - hung a sign and still did not clean
3) It is dark in the room - to add lighting
4) Meager and monotonous breakfasts (as if it were a 2* hotel) the same sausages every day , there was no fish at all , one or two desserts.
5) Poor internet connection - low speed
7) the shower cabin is not fenced off and if you take a shower, you will fill the entire bathroom
8) dirty towels are no longer white, but grayish ones that have seen a lot))
9) the room card was constantly demagnetized and I had to run to the reception
The price does not match the quality of the hotel does not match 4*
Maximum of 2*
The filth in the room, the monotonous breakfasts, the hotel staff sees only benefits in you. Dirty furniture in the rooms and lobby. And the most terrible thing is the smell of sewage, which will always be your companion in the hallway, bedroom, toilet. I highly do not recommend this hotel.
Very nice hotel, delicious breakfasts, there is an open roof terrace, clean new rooms, excellent Wi-Fi, very pleasant staff, speak Russian, English
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Дмитрий Сергеев
Level 30 Local Expert
August 19, 2024
Nice hotel. A solid and well-deserved three. The hotel is located within walking distance from the old center of Tbilisi. There is a Spar grocery store nearby. The windows of our room on the 3rd floor faced the road, but there were no problems with the noise from the road. Rather monotonous breakfasts. But no one remained hungry. People from our group who stayed in other places and did not have this...
We were at the hotel in early August. The room seemed to us a little smaller than we expected from the description (junior suite for 3). But this does not affect the pleasant stay at the hotel at all! The location of the hotel is very convenient, next to the central street of Shota Rustavelli and close to the old town. Delicious breakfasts. And most importantly – very attentive and helpful staff! We liked the hotel. Thank you all very much!
It was a very bad hotel.
The administration staff came up with a funny fairy tale: our management has changed and we are trying to be better, so do not judge strictly and kindly put a good rating on the booking.
Do not pay attention to such reviews.
We hung up a sign for 3 days to clean the room, to no avail, we had to throw out the garbage ourselves. Towels with holes. There are no chairs in the room. There is not a single shelf in the bathroom, the cosmetic bag had to be put on the toilet barrels. The floor of the room is occupied by a huge closet, but it has only 3 hangers and no shelves. That's why we couldn't even get things out of the suitcase, fold them or hang them anywhere.
We turned on the conditioner, and got sick in the morning, no, we didn't freeze, it's just that the conditioner must undergo regular maintenance and then bacteria and viruses will not live in it. Any car owner knows this.
The breakfast is normal, but the coffee is instant.
And there are insulting graffiti and inscriptions everywhere in the vicinity of the hotel.
If there is an opportunity to choose another hotel, I advise you to use it. There are plenty of other cool hotels around and there's no point in spending money on this one.
It is rather a family mini-hotel, it does not reach the standard of the hotel. The furniture was shabby, when I first entered the room it smelled like sewage. The kettle and hair dryer were slightly broken, and there was no chair in the room. I needed an iron, I couldn't get it on the first day, I had to go to work in a suit that I couldn't iron. I booked a room with a balcony and a beautiful view from the window. The balcony was tiny, less than a meter long and wide, with a frontal view of the wall of the neighboring balcony and a narrow side view of the neighboring house.
Minuses:
- a very specific smell on the floors and in the room, does not fade -perhaps the main disadvantage
- it's noisy, the windows don't save you from the music and there are noises from the street
- a meager breakfast
- tired furniture and towels
Positive:
- from the terrace of the 6th floor there is a good view of the city
- walking distance to the center
- in the room there is a mini fridge, a kettle and a couple of tea bags
- Wi-Fi is stable
In general, everything is not bad. Friendly staff. Of the cons: There are not enough dishes for breakfast (in my opinion). The blanket is short (either the legs or the head are warm). The pillows are too big and dense.
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Александр
Level 5 Local Expert
April 28
The hotel is at a high level, friendly young staff, convenient location in the historical center, delicious breakfasts.
The hotel is good. I don't know about the others, but I didn't have any problems. I will note the staff, they helped with everything and the breakfasts. They were great. There were no problems with water/air conditioning either.
I liked the hotel! The air conditioner did not work , but the staff promptly solved this problem! The only thing was that the water was not hot but warm in the shower ( but I did not apply for this problem, I spent two nights ...
The staff is polite and speaks Russian! The attitude is good!
The location is convenient!
Nice hotel , they clean the room every day . The breakfasts are normal . The beds are comfortable , the shower is good , you need to wait for hot water😂 the staff is friendly and the location is good!
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Ирина Лу
Level 7 Local Expert
March 13, 2024
The guys are good, the room was cleaned every day, the air conditioner worked perfectly (for warmth). All that was missing was a floor-length mirror and shelves in the closet, and an additional shelf for cosmetics in the bathroom.
I also liked the breakfast, especially the scramble and the vegetable salad. Close to the National Gallery and the Gallery of Modern Art. Near the theater and other attractions within walking distance
Stayed from 12.10.2023 to 15.10.2023
Room 414.
Since it was warm in Tbilisi, gloves were not needed, they were put in a suitcase. Upon returning home to Russia, we found that there were no pairs of leather gloves!!!
I ask the hotel Administration (in your own interests) to deal with the fact of theft. For me, of course, it makes no sense to expect to get the gloves back. The impression of the trip, of course, from the hotel is spoiled.
Excellent. Quiet. Friendly. I hope the air conditioner will be configured not only for cooling: it has many other functions))
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Даниил
Level 8 Local Expert
May 29, 2024
Terrible hotel. Does not match the description. Rough management.
We booked a 3-bed room of 27 sq.m. with a balcony.
As a result, we are given an ordinary 20sq double room with a balcony, saying that the balcony is included in the room area. And that the room is triple, that they put an extra bed in the aisle. It is not clear how to move around the room at the same time.
They didn't put a cot in because they broke down. 🤦🏻♂️
A rude and not polite manager who does not know how to smooth out situations and politely and culturally solve situations.
As a result, at 10 p.m. with a one-year-old child, I had to look for another hotel where there is everything that is stated.
Stayed from 12.10.2023 to 15.10.2023
Room 414.
Since it was warm in Tbilisi, the gloves were put in a suitcase. Upon returning home, we found that there were no pairs of leather gloves!!!
I ask the hotel Administration (in your own interests) to deal with the fact of theft. Of course, I don't expect to get the gloves back anymore.
In general, it is not a bad hotel, the rooms are not large, the breakfast buffet is not cleaned very often, they do not have time, there are many rooms.
The hotel is 3 stars, the room is nice, a cozy Breakfast is included, but there are few dishes. In general, it's not bad, but it's a bit expensive for me to stay.
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Наталья Демьянова
Level 9 Local Expert
May 5, 2023
The hotel does not meet the 4-star status. One room was sooooo cold and there was a constant buzz/noise. The air conditioner works only for cooling. There is a kettle and 1 cup in the room, but no spoon, tea, etc. A bottle of water is charged separately. The bed and towels were clean, but there were holes. The purity is relative. The breakfast is buffet style, the variety is moderate.