Not 4 stars at all. Outwardly neat. There is no conditioner shampoo, take it with you. The tooth brush and comb are disposable (I was able to run it through her hair 2 times). Toilet paper is cut, sometimes sloppily paper towels (those that are more expensive). They didn't put a foot towel on the first day. I had to use it on the floor for the face. The next day they put it for the floor, they didn't do it for the face (probably 2 pcs is the norm for a 4-star ..) they brought it on request. You will not drink tea or coffee, there is no spoon. The water is not bottled, there is a filled carafe. Who poured what into it remains a mystery. About the lighting. There is only 1 light bulb on the ceiling at the entrance. The bedroom and work table area is not illuminated. In the bathroom, the light bulb above the mirror does not work. Spoil your eyes for health. There is a small lamp on the bedside table, but it does not make the weather. By the way, there is only one bedside table. The mattress is not bad. The staff is very friendly, especially in the restaurant. Separately about the restaurant. I went down at 9.30 pm to have a snack, I was politely told that the chefs decided to leave early today... And they offered to order Yandex delivery. There is a railway nearby, trains and freight loading are very audible at night.
In general, it is very noticeable that the staff as a whole is trying, but small details really spoil the overall impression.
I would believe it a second time if I returned
A good hotel. Full 3 ☆☆☆ . For someone 4 years old. But this is in places.
The staff is good, everyone tries to help and please. The breakfast is quite delicious. Considering the price per room, it is an ideal option if you do not want to pay a lot.
A very comfortable hotel. Everything is thought out, everything is there. On the ground floor there is a restaurant from the hotel where you can eat delicious food for more than reasonable prices without going out into the city.
The room has excellent beds. Bathrooms, disposable toothbrushes with toothpaste and combs. There is a hairdryer and everything for tea/coffee. Cleaning seems to be every day. And most importantly, the incredibly polite and friendly staff, as if at Carlton and not at bridges lol