A great place to relax
The atmosphere is great, the menu is good.
A large selection of drinks
You can come with children
The impression of the place is good
You need to book in advance, because almost all the tracks are occupied
I really liked it. Comfortable shoes. Pleasant atmosphere and music. It's noisy and fun on a day off. We took a children's path: there were more adults, but there was a child. We got a discount on my birthday. It was great! Thanks
I really liked it, the issued shoes fit perfectly both in size and clothes, Amina served quickly and clearly, thank you for everything,great! We had a very good time with the whole family
We came to relax together with a young man in the period from 8 to 10 p.m. on a weekday. I was pleased with the small number of people) It was comfortable, delicious cocktails, polite receptionist. This was the first visit to this institution and far from the last.🤌🏻
We were at this bowling alley with our family this weekend and really enjoyed it.the administrator Amina advised us on the tariffs, as well as very friendly waiters who will tell us what is better to take a snack for the child. In general, this is the best vacation in recent times, thank you very much for our emotions!
Everything is fine.
At least on a weekday afternoon.
There are few people, no dubious personalities, there is enough space.
Technically, the tracks, equipment, shoes are without complaints, the staff is polite.
The prices on the menu are overstated as much as possible, but this is quite an obvious point
We were at this institution and liked everything, special thanks to the administrator Amina, a very friendly and pleasant employee.We will go to this employee's shift more often!!!
I would like to start with the fact that the service staff behaves rudely and does not know how to communicate with customers.the waiter girl accidentally punched 2 burgers instead of one and did not apologize for it, did not warn that she could not return the money to the card and did not have the opportunity to do so.when asked about the refund, the girl sitting at the bar without a waiter's uniform was rude in response (she also made milkshakes)
. I can say that the price is too high and the food is tasteless, just not worth the money.
further, the track just stopped working at one point.
they also did not warn that some items on the menu are not available
, the place is DISGUSTING.It's a pity for one star
I visited this institution twice and had a negative experience both times. On the first visit, our 6th track was suspended (for 10 minutes) . The administration, having made eyes for 5 kopecks, was not particularly willing to help resolve the issue. Okay, let's leave out who it doesn't happen to.
After that, there was an attempt to sign up for the next game via a phone call. I dialed the specified number three times with a break from 30 to 40. The result is naturally zero. No one picked it up or called back.
Well, the second * successful* visit to this place prompted me to write this review. When recording through the service yclients.com we see one price, and when paying, they announce 10 rubles more, referring to a public holiday. Then why not adjust the price when recording? Why is this information not listed on the Instagram page? It remains a mystery.
Two visits and twice a negative experience, I would have thought.
P.S. we played on the fifth track and what was my gain when people from the neighboring track contacted the administration with the same problem as we did on the first visit. Oh, apparently, this is how it happened historically, and no one is going to fix the equipment, as well as provide normal service. * And so it will do *)))
The administrator Irina refused to give her last name, so just Irina, an impolite and rude woman.They came to play with the children and accidentally launched the ball earlier than was possible by the rules, they did not touch anything, the ball went along the side.Irina flew up like a kite, did not introduce herself, but started shouting at the children.The child's birthday was ruined.At the end of our visit, she grumbled for a long time, not to mention that she did not tell me about the rules of payment on her birthday and the rules of the game.We were not given a cash receipt for the provision of services.The quality of service suffers!I will definitely report violations to Rospotrebnadzor.The receptionist is a very unpleasant woman!
There is a good bowling alley, 10 lanes, snacks are offered, there is a bar, the reception is friendly, but the bowling equipment itself is already very old, the tracks are crooked
It's a pretty good place to have a good time. I am glad that there are discounts and promotions. You can have a snack on the spot, which is also good. Because when you are actively spending time, you want to chew something.
The place is good for bowling, the admins respond quickly to requests. From the point of view of service — approx. BUT the food is just overprice. Caesar salad at the canteen level for 25p, nedoshaurma it's a burrito for about 20 with a couple of slides of beef inside (beef is good by the way). That is, the quality of the ingredients does not seem to be bad, but it's all so little and so expensive ... I recommend deep—fried snacks - potatoes. Otherwise, there is a lot of dough…
The bowling alley administrator is very friendly and friendly, explained everything, told and showed. A great place to spend time not only on weekends, but also on weekdays. Thank you so much for the fun and bright atmosphere! We will definitely come again.
Tired but everything is neat and good service! Snacks are served quickly! I really liked it, we were company on my birthday! It will be comfortable with children too!
Great place! We celebrated our birthday in a big company, all the guests liked both the place and the food. Friendly staff, discount to others is a very pleasant bonus. I recommend it!
Everything went well, until at the end of the evening, the hall administrator Dmitry began swearing obscenities at the address of the visitors and behaved defiantly.
None of the staff even tried to calm him down and somehow peacefully resolve the issue. That's why I give you two stars.
It's a great place. Smooth paths, which is not in every bowling alley, a lot of balls, no one bothers anyone .... delicious food. I will come again with pleasure
The place itself is not bad, but there is one thing…
The administrator, Amina, talks rudely with the guests, spoiled the mood from the very beginning, as soon as the company and I arrived. Because of this, the administrator no longer wants to visit this institution.
We wanted to book a track by phone, but no one picked up the phone. Let 's go like that , it was good that it was free ... the receptionist met us with a tired , dissatisfied face ..🤷♀️🤦♀I would like the staff to be more hospitable and I would like to come again , but there is no such desire
We celebrated a birthday, the waiter confused the time and put all the ordered dishes on the table, a very drunk company was resting next to our ordered bowling alley, which behaved provocatively, swore obscenities and insults sounded at us, the administrator did not notice anything, the company was not limited in alcohol, the rest was spoiled, it was terrible that no one I did not make any remarks from the administration of a drunken company, this is the NORM in this institution, I DO NOT RECOMMEND IT TO ANYONE FOR CULTURAL RECREATION, prices are too high for this institution, you can go for fun to roll balloons, but I do not RECOMMEND celebrating birthdays.
It was the first time with children on the family path. The names of the children were previously clarified and when their names were lit up, the sides rose on the path. No one was smoking in the hall. We were there in the morning.
For that kind of money, it's not a bad place. I liked the alcohol menu, but not the sets. The sets are too expensive, and the quantity is minimal
And it's too loud.
The toilets are clean
Very old and bad shoes, and the look is scary and the Velcro on the shoes do not hold well. The tracks themselves work poorly, hang up, stop working, several times the pins just fell themselves and it counted as a throw, there is also little space in comparison with other bowling clubs
0 stars out of 5
The service level is negative, instead of a mojito based on seven up, water with lemon was brought, to which the waiter replied: You'd better go ask the bartender
It's a disgusting place
I liked the bowling very much, the staff is friendly. But the kitchen is unjustifiably overpriced, especially alcohol.the dishes do not look presentable, it would be better to make pizza instead of terrible snacks and cuts, as you set warm bruschettas, there are no pictures anywhere, according to the description everything is beautiful, but in fact ordinary warm sandwiches
08/19/2013I had an anniversary birthday! I thought about where the whole family would celebrate this holiday. Last year I had a similar experience - but in a different bowling alley. I won't talk about the bad stuff. And here we are! The friendly girls on the phone, Victoria and Kristina, gave valuable instructions on what and how. And the waitress Zhenya and the bartender Dmitry met us. I want to bring the best compliments to the whole team for their work.
Thank you very much! You deserve the highest praise from your superiors! All my guests were very satisfied, thank you very much!
The tracks worked perfectly. All information is available. The inventory is suitable. There were enough people-it was Saturday after all! After the game, we sat in a cafe right there, in a bowling alley. The dishes were ordered before the start of the game- both hot and all sorts of snacks. The menu takes into account the diverse tastes of visitors. Our six-year-old grandson was among us, he also liked everything, the kid was having fun. By the way, special conditions were observed for him on the track during the game - the sides were raised! The music in the room itself was unobtrusive. The air conditioner was working. In the summer heat outside, it was just a wonderful condition for holding a holiday. In general, I liked everything very much. I advise everyone!
We had a great time, and I was only 65 years old! I advise everyone, they are waiting for you here, you are welcome here! Come and visit, parking is very large, transport from all over the city is within walking distance - there is a beautiful park near the National Library. In general, the best impressions! Thanks from our entire friendly campaign!
I couldn't get through to book a ride, no one picked up or called back, they picked up the phone the third time and said two words in response... customer orientation is not about this institution
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Артем Рудь
Level 7 Local Expert
November 8, 2024
Nice place, nice staff. The child's DR was celebrated. The cuisine is also very tasty, but there are no discounts on the birthday menu. In general, I liked everything, thank you, I recommend it.
There were mixed impressions of the visit.
The receptionist was friendly.
However, in 2 hours of time spent, the track broke 5 times, we did not receive any apologies, in total we spent 10-15 minutes waiting for our track number 7 to work.
Considering that there were other free tracks, we still did not understand why we should offer people to play on a faulty one.
Judging by the reviews, this situation has not been resolved since April 1.
The staff is very unfriendly, even rude in communication
No one showed or explained anything.
The card payment terminal is located in such a way that the scoreboard with the amount to be paid for customers is not visible
My request to turn the terminal towards me so that I could see the amount to be paid caused the administrator to be dissatisfied
And no one answered my question about disinfection of replacement shoes, which they are forced to wear. I did not see any processing of shoes worn by hundreds of visitors. And the very appearance of the shoes is impressive - dirty and worn shoes, which also do not fit in size
I was there on 04/23/2022.
The setting and the atmosphere. The place looks very good, such a standard for bowling. Comfortable chairs if you come with a company. The bar is located in the center of the establishment and looks good too.
Menu. There was no dark beer, but in general everything is not bad. A large selection, hot dishes, a variety of drinks, both alcoholic and non-alcoholic. But still, it's bowling, so food is not the main thing.
Service. They scolded me on the phone for two hours. The staff helped to orient themselves, gave out shoes, suggested all the little things. There are no quibbles.
The overall score is 4/5. A decent place for a company or family to visit, a large selection of bowling balls by weight. Standard and no more. I was a little upset by the lack of the product listed in the menu, but not critically.
We had a great time twice in a month. Out of the pleasant, birthday discounts and for family play. Out of the unpleasant, at the last visit, the track hung six times. Apparently it's time to change the equipment
I like. It's not the first time I've been there. There is a feeling that the tracks are not the freshest. But it doesn't spoil the feeling. I'll keep walking.
For the first hour it was hell. There were drunks next to us who definitely shouldn't have been there . They threw balls into closed paths and, swinging under alcohol, could accidentally throw a ball onto another path. It was not safe , but the administration did not react to this in any way . It's good that they left after our first hour and we were able to play normally.
It's a good bowling alley, there are always empty seats.
The only thing is VERY VERY VERY STUFFY and hot. I can't breathe, especially if I drink a little alcohol.
Just the best place to relax. The staff is wonderful. The food is delicious. The first experience in bowling and we do not forget it. I advise you to visit, you will not regret it
Administrator Amina left a great impression. As they say, judge an institution by the administrator. We had a rest with my wife and three children, we will definitely come again!
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Show business's response
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Юлия Кравчук
Level 3 Local Expert
January 2
Outdated price list for January 2 when online recording using the link from the Instagram header (yclients platform). The administrator only announced immediately before the game that the price was 50 rubles instead of 40. The game is not offered at the booking price, referring to the fact that there is a separate price tag for weekends and holidays, but this is not reflected in online bookings. There were also no other options for resolving the conflict. Although the consumer legally has the right to purchase goods/ services at the specified price tag. The sediment remained)))