The staff treats customers terribly, they answered the phone question about free lanes.: "The tracks are free only for a very late time, call me later" and hung up without explaining anything. Upon arrival at the institution, the paths were clear. The worst service imaginable.
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Оксана
Level 6 Local Expert
November 4, 2024
Two stars are for the staff.On November 1, on Friday evening, they called to find out about the availability of free tracks, we were told that everything was busy before closing (they said they worked until 24-00, and in fact until 1-00).When we finally arrived in the hope that someone would not come, we saw that all the paths were empty.That is, just two girls did not want to continue working and decided to leave work early with such lies. Let the administration teach you how to answer phone calls politely and without deception. As a result, we still played with a company of 9 people until 1-00.There was an unpleasant aftertaste from such service, as I had guests from Minsk, Tula and Slavakia with me.
Somehow, the children and I decided to visit a bowling alley, signed up by phone for two hours, indicating the number of people and the age of the children. When we arrived at the time, we were informed that children were not allowed to play because they were under 7 years old. As a result, the evening is ruined, the mood of the children too. There is a very large sediment from the communication of the staff, I do not advise you to visit this institution
We visited at 12:30, on Saturday. The five of us played on the second track (they also raise boots around the edges for children - the so-called "children's mode" :), everything is organized at a decent level , there is a bar, they give out "tracks" for shoes, the staff is adequate and friendly. There is parking nearby (free, for now). You need an entrance - the "entertainment center", go up to the second floor and to the right. The bathroom was clean , although there was not a very pleasant smell and the dryers blew only cold air:(
An hour of play cost 25 rubles.
Overall, it's good. There are two children's tracks. cafe/bar. the prices are reasonable. the atmosphere is pleasant. for a change for the evening, it's a very good option.
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2
Dmitriy Anatolyevich
Level 11 Local Expert
October 28, 2023
A good place for an interesting time, it is possible with children, it is possible for children, there is a separate path for children. You can bring treats for guests.
It's a good place if there's nowhere else to go
The bartender is smiling , prepares delicious cocktails , told about the city
The administrator is not interested in comments at all , perhaps it's just an employer's mistake - it's both on the issue and on the payment and for the track operator
I didn't like it very much, the staff is not friendly
Track 1 did not work well, they promised to compensate for the time spent , as a result , exactly one hour and the time ran out , we will NEVER come AGAIN!
We went in the fourth, the balls are dirty, for some reason the payment is only hourly, they do not allow us to pay for two or three hours. The price has increased from 25 rubles to 32 rubles, and the quality is getting worse.