The staff treats customers terribly, they answered the phone question about free lanes.: "The tracks are free only for a very late time, call me later" and hung up without explaining anything. Upon arrival at the institution, the paths were clear. The worst service imaginable.
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Оксана
Level 6 Local Expert
November 4, 2024
Two stars are for the staff.On November 1, on Friday evening, they called to find out about the availability of free tracks, we were told that everything was busy before closing (they said they worked until 24-00, and in fact until 1-00).When we finally arrived in the hope that someone would not come, we saw that all the paths were empty.That is, just two girls did not want to continue working and decided to leave work early with such lies. Let the administration teach you how to answer phone calls politely and without deception. As a result, we still played with a company of 9 people until 1-00.There was an unpleasant aftertaste from such service, as I had guests from Minsk, Tula and Slavakia with me.
Somehow, the children and I decided to visit a bowling alley, signed up by phone for two hours, indicating the number of people and the age of the children. When we arrived at the time, we were informed that children were not allowed to play because they were under 7 years old. As a result, the evening is ruined, the mood of the children too. There is a very large sediment from the communication of the staff, I do not advise you to visit this institution