Hello everyone! In the first I flew alone and without a tour package. I booked the hotel in the “one, two,trip" application. The hotel is not bad, clean, daily cleaning, I lived on the 5th floor, the room was well maintained and the audibility was not strong (right wing)They talk noisily on the left, slippers, water and a shower set and a dental kit are made of buns in the rooms. Very friendly staff especially Ali, Nihat and driver Alik, thank you for your help and kindness! The breakfasts are normal, you won't stay hungry.On the first day there was a very tasty breakfast , mushrooms, vegetable stew , well, eggs and sausages every day too. By the way, the restaurant does not cook badly and the prices are normal. I really liked the soups there. Here's a tablecloth that could be washed. And the view is so cool, by the way, when I booked for this view and fell in love) the location is not bad, I even walked to the old town on foot) There is a big event in Baku soon, so traffic jams are all around and it is easier to walk. In general, for this price, a wonderful hotel!
Five stars only for the hotel and its location.
For service, a solid 2 (two).
Now for more details. The attitude towards clients is simply at the gender level.
To accommodate clients in a 4-star hotel room, which does not have a single towel, toilet paper, kettle and tea set.
And most importantly, there was no reaction to the remark for three hours.
Now about the food - we visited the restaurant in this hotel, located on the top floor, in the evening. The view is certainly excellent, you can't take that away. But the service and food don't even pull a C grade.
In general, it's just a hostel.
If you want to justify the four stars that they put on themselves at the front desk, then you need to change your attitude to everything, and first of all in relation to the client.
Understand that for you, the client is the first priority, this is what brings income from the business, if it is interesting, of course.
We did not receive any satisfaction from the hotel.