Blackout
22 reviews
June 30
It's a pity that I didn't read the reviews before going there. I bought blackout roller blinds. There is a very small selection of colors, the right color was not found. They offered a blackout to Pless and again there is practically no choice. For one floor-to-ceiling window (2 parts) 480p (I don't know if it's expensive or not). Modern solutions (now they are making a neat thin box around the perimeter) No. Only the ropes, I think the child will pull them out on the first day. They did not want to go- to look for something better (very wrongly) because they wanted to hurry up, summer is ahead. The order was placed on May 16. They promise, according to the contract, to bring up to 16 working days. JUNE 8: 16 working days have passed, but nothing has been heard from the store. I'm writing to them. They answer me that it turns out that there is no such fabric in production, wait until the end of the month (why did you not find out this at production when ordering, so as not to waste my time is not clear....why they didn't track the deadlines and didn't call themselves, didn't tell me about it, is also a question). I'm waiting for the end of the month. JUNE 29th (as if a third of the summer had passed). I haven't heard anything from them. Writing. They tell me that they arrived today, you can pick them up tomorrow. On JUNE 30, they call me (they didn't mention that they informed me), they say that they can pick me up, I say that I will stop by today. I am informed that from 13:00 to 14:00 they need to leave somewhere. I think it's great that you warned me. I arrive at 12:40 and took it away (if I was 2 minutes late, I would have kissed the door, because the seller was already leaving). We waited for our curtains for a month and a half and at the same time NO ONE EVER APOLOGIZED FOR the DELAY (neither by phone nor in the store when buying) AND THEY NEVER EVEN WARNED ABOUT THE POSTPONEMENT OF DEADLINES. And in the contract for the day of delay 0.01% of the amount, those in our case are 5 kopecks / day (this is not even funny). By the way, the curtains did not even have assembly instructions attached (but they do have installation services, paid😏). It's good that I didn't order curtains for the whole house and I WON'T ORDER them
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November 2
I really want to leave my feedback after more than 5 years of using curtains purchased and installed by this organization. I've been wanting to write for a long time, but somehow I put it off. The prices are actually very expensive. But I hoped - it's expensive, so it's high-quality. But no. They installed pleats (on a regular window and on a terrace "on the floor") and day-night. There were only 6 windows. In one of the rooms, they fell off immediately the next day after installation, and the cornice itself fell off from the wall - they arrived on the call, they were eliminated. The measurements themselves for some windows were even incorrectly made, namely in width - for the largest floor-to-ceiling windows - they turned out to be narrow, and for one window - wide, that when fully lowered, the blinds turn out to be "skewed". Blinds "day-night", which were installed in the boxes - after a very short time of use, they began to "Wedge" when opened. In one of the rooms, they completely broke up three years later. It got stuck in the box when it was opened, it was slightly adjusted with a hand, and the material fell down. And they were left hanging in a jammed state, and even torn, they couldn't even hide them back in the box. It is clear that I burned out in the sun, but I repeat once again - everything was not cheap, because I wanted a high-quality and naturally beautiful new house. And so it turned out to be nonsense on the windows. Although we are very careful and we know how to appreciate things so that they last longer. I called and they said they would come. We were on the phone, but we didn't get there. It was possible to make a fuss, but then it was not up to that. And I am not a conflicted person. The only thing I will write is that out of 6 "dressed" windows, 5 are problematic. If possible, do not rush to make a choice. Read other people's reviews. But I do not recommend taking it here. Approach the choice carefully, otherwise I admire this "beauty" on the windows, which I'm even looking for someone to redo.
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1
May 6
I would like to express my gratitude to the Blackout salon for good service and a high-quality product🥰It was a pleasure to visit your salon, where professional consultants helped me choose the perfect curtains and blinds for my home. Thanks to you, my space has become even more cozy and stylish.I can confidently recommend your salon to all my friends and acquaintances! Thank you very much for your professionalism and attentive attitude to customers!❤
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November 21
We turned to the bedroom for curtains. It was impossible to sleep, as if it were a day outside, because of the undergrowth of the neighboring houses. We helped you choose the color and fabric. Immediately, the interior began to play with other colors! When we applied, we had absolutely no idea what we wanted. The cabin has a wonderful atmosphere, very comfortable. It was installed quickly. In general, everything is great. We will come again)
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1
October 21
I ordered roller blinds to the office, we arrived for measurements on the same day, the choice of colors is just huge, my eyes were already scattered.
The work was done efficiently and very quickly, many thanks!
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1
October 21
Great store with wonderful service❤️!
The curtains were delivered on time and perfectly matched our windows. Thank you. I advise everyone to❤
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January 18
I express my gratitude to Blackout for the perfectionism in his work, competence, attention to detail. A very professional approach to any questions. Mila is a very polite and competent designer with aesthetic taste and sense of style. Everything was as professional as possible from the measurement to the installation of the curtains. Thank you.
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1
July 25, 2023
A good salon with a large selection of fabrics. There are many fabric options and catalogs. We helped with the choice, nice consultants girls, thank you for choosing!)))
What I also wanted to write is that they carefully look and make sure that the client has both a beautiful and high-quality set, as in our case it was with roller blinds. Thank
you for helping with the selection. Everything turned out very nicely. Roller blinds are pleasing
the eye )))) Therefore, we will come to you again! And we will recommend it!
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July 8, 2023
It's just awful! Expensive! Unprofessional! I waited for one curtain for 2.5 months instead of the promised one, they constantly said it would be next week, the cornice was the same, it was generally not the same at first. They made a mistake in the contract, no one knows anything all the time, they clarify it 10 times and it's still wrong. It's the same story with the installation. They set a day, no one arrived at the appointed time, after my call they clarified something again, it turned out that they had set a date without a designer and postponed it again for a week. We arrived a week later, but as promised, they didn't even call that day, I already forgot, it was good that I was at home. Their contract is also very smart, naturally not towards the client. For each day of delay, they must pay 0.01% of the amount, that is, for a month and a half of downtime, in my case it is 1 ruble, and in case of refusal, the client is obliged to pay everything. I got a free curtain sign and installation. Apart from the timing, everything is OK with the installation, but the curtain was not completely dismantled. At the first consultation, I clearly said how many meters I needed a curtain, but they tried to impose 2-3 times more on me several times, although I just don't have where to hang so much fabric. In general, I liked the result as a whole, but what it cost me... It's expensive, everyone is irresponsible, no one knows anything, they don't do their job well, but if you wait, the result will be. Judging by the reviews, I haven't been waiting for this for 2.5 months yet. The big disadvantage is that under the contract you cannot refuse and receive compensation too. I HIGHLY RECOMMEND IT. it's also a shame that while I was waiting in stores, I accidentally found curtains 3-5 times cheaper, it would be tedious to hem, of course, but it's still a little cheaper and the quality that I needed was not much worse
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3
May 16, 2023
It took a long time to pick up the curtains in the children's bedroom. The room is small. But they look surprisingly beautiful and do not visually reduce the space. My wife and children liked them. There are plans to decorate the living room. Now I'm not going to go to all the shops, I know where to go.
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July 16, 2022
Good afternoon. We ordered roller blinds here day and night. I was pleasantly surprised by the number of fabric options. You can choose the necessary one both in color and price.
I liked the service. We always kept you informed and called you right away if you had any questions.
Special thanks to the installer. I did everything quickly and efficiently. He also gave some recommendations.
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May 17, 2023
The curtains were beautifully executed. Ordered for the bedroom, incredibly good quality and done pretty quickly. Thanks!
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November 2, 2022
We ordered roller blinds, tulle and curtains for three rooms. Everything was done perfectly! They helped with the choice, measured and installed everything themselves. It was done in two stages, first roller blinds were installed, then cornices and curtains were installed. Very high-quality work. Thank you. I recommend
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November 2, 2022
This is not the first time we have ordered here. I like everything very much. at first, pleats and mosquito nets were ordered. This time we ordered curtains and cornices. I liked everything very much. The consultation is at the highest level. Doing the work too .Thanks
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November 7, 2022
I liked the approach to clients, it was very difficult to decide on the issue of window design, tailoring is also at a high level, in general, I RECOMMEND it if you want high-quality professional work.
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July 17, 2022
A terrible company!!! I don't recommend contacting them to anyone. We ordered a pleated curtain for the door, everything was fine when ordering, but then... The order was accepted on February 22, 2022, and installed on June 22. In 4 months, they have never called back themselves, "We will find out the information and call you back.".. and silence... During installation, 4 extra holes were made in the profile. The fabric is completely different from what was ordered... They just cheated...
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November 29, 2020
Many thanks to the entire staff of the Blackout company. Professionals work, they offered a lot of options, and there is plenty to choose from!!! When we were choosing, we heard a lot of sensible advice, which as a result made our room more comfortable than we could have imagined. The quality of the tailoring is at the highest level. During installation, a responsible attitude. Guys, they work from the bottom of their hearts until they achieve a 100% result, they will not calm down.) We will definitely recommend it to our friends.
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July 10, 2022
I strongly advise against it, there is a lot of talk about what a high professional level the organization is. In fact, they promised a lot, the deadlines were delayed. They installed curtains with a defect, promised to fix it and did not get in touch, several months have passed. We didn't even guess the long one, but it's better to just honestly say that we won't do it for objective reasons. Than to admit the shoals, while not getting in touch.
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October 8, 2020
I don't recommend it.
Everything was fine at the time of the order: They advised me and patiently helped me choose. And it was agreed and spelled out in the contract that the order and installation will be done within 2 weeks. As a result, after 3 weeks of waiting, no calls, no information and just feeding "breakfast". As a result, after 4-5 weeks, they offered only a part of the blinds, and then without limiters, with the words "then we will come and install more." In fact, 2 months have already passed - the limiters have not been installed, most of the order is not at all. Moreover, they were fed with promises of "yes, yes, we will install the second part. Next week."
As a result, at the last new agreed deadline, they called and said that the car with blinds had left. And in the end, no calls! After coming back to their office, the news is that they are no longer being produced!
It turns out that for 2 months we have been waiting for something that is no longer being produced and cannot be installed at all!
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September 27, 2020
Very good company. Everything is clear. The employees know their job. Thanks to them.
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February 14, 2022
Atom prices! Why? I do not recommend it, I bought the product at much more interesting prices!
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December 4, 2020
I waited for the curtain for 3 months, I did not wait, a lot of promises, in fact nothing. A terrible company, I do not recommend it
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