Type of tours:individual, ski, bus, educational, cruises, rest on yachts, corporate holiday, business tours
Country:Dominica, Jamaica, Mongolia, Monaco, Romania, Portugal, Poland, UAE, Norway, Netherlands, Monaco, Malta, Luxembourg, Lithuania, Cuba, China, Croatia, Ireland, Ukraine, Jordan, Indonesia, Israel, Dominican Republic, Denmark, Germany, Hungary, Bulgaria, Belgium, Australia, Egypt, Turkey, Russia, Latvia, Bahamas, South Africa, Vietnam, Austria, India, Greece, Togo, Italy, Oman, Armenia, Slovenia, USA, Thailand, Taiwan, Finland, France, Montenegro, Czech Republic, Sri Lanka, Serbia, Seychelles, Slovakia, South Korea, Japan, all countriesall countries, Tunisia, Mexico, Goa, Bali, Iceland, Spain, Cyprus
Regions of the world:Baltic and Scandinavia, Eastern Europe, Southern Europe, Northern Europe, Western Europe, Canada and USA, Central America, South America, South Africa, Equatorial Africa, North Africa, Middle East and Turkey, South-East Asia, Far east and Japan, Oceania and Australia
I applied to the company on January 22, urgently to get a foreign passport.
Employee X assured that they could quite cope with the task in 5 working days. After all this time, namely 15 WORKING DAYS, I do not have a passport.
I get absolutely absurd answers to any questions about where he is and what the problem is. To call back on your own - what are you talking about??? The client needs to call himself, even 5 times a day. In response, the standard: I'll call you back and clarify .... then silence..... well, it's clear that I myself can call employee X again and ask what she clarified this time. You can't refuse rudeness to an employee either) Well done in one word!
And finally yesterday 11.02 at 18:00 oh, a miracle!!!! Ms. X called me back herself and told me the good news: I need to come and take another picture, the background in the photo (taken on 22.01) turned out to be darkened, and as soon as they take a new photo + 5 WORKING DAYS and the passport will appear.
Well, isn't it funny))))
Dear company, this is not how things are done!!!!
I strongly recommend, even in the most extreme cases, NOT TO CONTACT THIS COMPANY!