Good afternoon. I would like to express my gratitude to the Biprime service once again. The staff is really interested in fixing the equipment, they act promptly and work for quality. I filled my Mac computer with water, cleaned and repaired it in a day. Throughout the repair, we kept in touch and talked about how things were going with the repair of the device. 10/10 maintenance and repair! I advise everyone.
In short: I paid for the replacement of the display with an origa, and they supplied a defective copy (they told me about the copy later), and they also supplied the cheapest Chinese glass (I found out this in another service)
In detail:
iPhone XR
Just terrible service! I rarely write reviews, and even negative ones. But the situation is just surreal. I applied for a complete replacement of the screen with the original one (display, glass, etc.)
Everything was set up, everything seemed to be fine at first. The next day I realized that the frames had become much thicker and it turns out there is a stain. I complained, they said we would change it another day and tried to tell me that such a framework was due to some kind of revision, although another service denied this and said it was just cheap China.
I came to their trail. a day later, he demanded a refund for improper quality. The service was refused due to an autopsy in another location.
I agree, my joint. But I demanded a refund not because of the guarantee, but because of the provision of a service other than the agreed one. (It was the ORIGINAL that was required, CHINA supplied)
Below is a photo of the defects. I put an old display on the phone (to compare the frames)
P.S. If it were possible to put less than one star, I would put -10
I had problems with WiFi, I brought it, everything was done properly, I decided to replace the battery at the same time. As a result, they gave me the phone and it still doesn't work (since the second request, they did it under warranty. Thanks)But the battery is a tin can drop by 10-15% in 3 minutes of the screen, the capacity jumps (to hell with it)! He turned again, saying that the battery was obviously not holding! They took it back under warranty, (as if they had replaced the battery) It's been a couple of days since history repeats itself, yesterday it took 10% for 1 minute of conversation!!!Conclusion: either they didn't change it, or I'm lucky and I got married again. I don't know if it makes sense to take him to them again, maybe we should look for a more reliable service.