A huge hardware store, with a huge assortment of goods. You can buy everything in one place. The price category is above average. There is a discount card. Among the disadvantages, we can single out a small number of cash registers. For the city, of course, it is a godsend for a store of this format and scale.
Without a doubt, the place is good, there is the only trouble I bought a winter glass washer "SHINE 20e", I understand that it may have been produced according to GOST, but dear store management, try these products yourself! I offered the management of the BUILD store to take a ride with me with the windows closed and the stove turned on, they took my word for it!!! It is not possible to go! It's just a hard smell of moonshine, it's a pity to put a child in a car! You realize, and the consumer in fact acquires discomfort! Don't mock the consumer! DEAR MANAGEMENT OF THE HYPERMARKET, please pay attention to these products, try them on yourself and your families, I personally feel unpleasant from such a purchase!
A good store. A large assortment of goods. Prices, as in any store, something is cheaper, something is more expensive. Responsive and attentive sellers in the department of Fabrics and carpets.
Advantages: working hours, a large selection
Cons: overpriced prices, disgusting rude and unresponsive staff, constant huge queues at the checkout, price tags for goods are not always found, terribly inconvenient design of shopping malls
According to the facts
+1 for a huge assortment
+1 for having everything in one place
-1 for consultants who cannot be found. And if you do, then they are not the most polite and friendly
-1 for often overpriced prices
-1 for the eternal problem with price tags
I ordered goods for 1,350 rubles - delivery is free of charge. The next day they called and said that delivery was expected from 15 to 16 hours. And they said that instead of 60 bags of plaster, 55 would be brought - OK AGREED. The car arrived at 17 o'clock - we had been waiting since 15 o'clock. Of the 55 bags, 5 were torn. They scattered it all over the entrance - it was necessary to wash the entrance :). IN GENERAL, I DIDN'T LIKE IT AT ALL - they said that the car broke down, but they told me that such nonsense happens regularly BE CAREFUL :))) It's just that when there's nowhere to go, you have to use what you have!
One of Lida's not cheap stores. There is no one to consult in the santeh department (not competent) so you also have to wait for the seller for half an hour. Also in other departments. I recommend it as a museum, I went to see, touched, chose, and bought it elsewhere because it's cheaper.
The variety of the product and the price category are good in principle. There are questions about the staff. For the umpteenth time, I remain dissatisfied with the quality of service: most sales consultants do not understand the product at all, some answer questions with a dissatisfied look and almost rudeness. I would like to see a more friendly and competent staff in their field.
A huge selection of products. You can buy everything you need. There is a discount program. Convenient location, working hours. There is a large parking lot for cars.
The store impresses with its scope, the amount of materials and items that will be needed both for repairs and for the arrangement of your home / apartment.
The store is not bad. The range of products is large. And that's where all the good things end. It is almost impossible to find a consultant. And if you see anyone, they don't know anything. And they are also outraged, "What about you? Do you know what kind of goods you came for?" Just terrible service.
Sometimes there is such a kilometer-long queue that there is not enough patience to deserve, I put the goods and go to another store, it is better to overpay a couple of rubles but not lose my time.
We were looking for a robe for my husband and were pleasantly surprised by the assortment and especially the prices. We left with the purchase, we are very satisfied. Well done👍
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2
Т
Татьяна А.
Level 9 Local Expert
April 13
Zero consultants, you need to search the store to cut off a piece of fabric. This is not the first time such a story has happened. Two advantages: 1. Work until 21:00, 2. Large store. Do something about the consultants, because you can't see their work.
A huge hypermarket with an incredibly wide assortment, there has never been anything like this in Lida. There are many product groups that are not related to the construction site - children's toys, car supplies, bath goods, etc. As for prices - if you understand the prices of the goods you are interested in, you can find great deals. The store is bright, but it cannot be called spacious - the aisles are quite narrow, there are only 4 cash registers, none of them have a cash register tape, and this is very strange for a new store in 2022. Of the other advantages, there is a huge parking lot, there should be enough space for everyone.
We came three times to do the enamel coloring, as a result, the person responsible for this was never on the spot, the store's consultants do not know anything, they cannot tell the operating mode or his phone number.
The call center resets calls, then drops the capercaillie. That's such a disregard, but we haven't even arrived at the store itself yet, and here it is at the start!!!
There are plenty of goods, but the sales consultants are like in many stores. They advise in the format: here it is written, read it, and find out the price by the barcode on the "pipikalka").
The absolute indifference of consultants to customers. You have to literally run after them and look for a person who is competent in the matter. Including the information center, zero attention to the client. Discourages the desire to go there next time.
The administrators are polite, they will always help, but the sellers!!! Finding them is a whole quest, prompting is also not an option, the answer is to Google ((
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1
Инкогнито 6886
Level 4 Local Expert
March 10, 2024
I bought an entrance door in this store.2 men arrived to install:1 drunk, the second does not understand anything about the installation at all.They took the money for the installation + I threw % on top of them.
But it turned out that the locks creak, they hardly close, the door is skewed, it is too high (you can't reach the peephole), they shuffle constantly when opening / closing.In general, it's terrible!
I told them about the flaws, they promised to redo it for tomorrow.The next day they called back and said, "we'll come tomorrow."And so for 3 days.
When I asked the store administration for help, they refused to help me.
I wrote a letter to the store's director a week ago by e-mail, there is still no response.
And they don't return the money, and they don't fix the flaws, and no one even apologized!
The attitude of the employees is terrible!
norms, only prices are unclear how they are formed, sometimes to the point of absurdity, high-quality things are cheaper than fakes, and fakes are more expensive than expensive things on the market))
Be careful at the checkout. Yesterday, when paying in cash, the cashier asked for a penny because I didn't have a penny, the cashier offered to withdraw 2 kopecks from the card, but she withdrew the entire amount of the purchase and at the same time took the money in cash. Be careful. I do not recommend the store.
They often like to cheat, pay attention to the articles if they were written out to you on a piece of paper, it is very expensive, the product is not the best
They are deceiving people! Not only is the product worth 50 rubles punched 2 times in the receipt, but it also turns out that the 15% discount has no effect. They just say that someone messed up and stuck a discount on the wrong product. Instead of at least apologizing for the situation, the administrator argues with me. Terrible service. I do not recommend it!
The selection of goods in the store is large , but the attitude towards the customer is simply no. I bought drywall , during loading , the movers broke one sheet in the car , refused to replace it , arguing that the sheet broke in your car , and we are not responsible for this . The next day I go to the store on Weekdays, and there the same drywall is 3 rubles cheaper.