A high-standard hardware store. The area is huge, the rows are clear, the price tags are clear and precise. The consultants are savvy and polite. There is a cheap delivery in the area. Discount system. I definitely recommend it
A nice spacious store with convenient parking and an entrance. A rich assortment, but poor navigation and not everywhere a good layout. Consultants are difficult to find and they are not always competent enough
A large store. A good range of different products, but in comparison with other hypermarkets the prices are higher. And the disadvantage of the location is that it is not particularly convenient to get by public transport.
I've probably been to all the hardware stores in Bobruisk, this one seems to be the best! Spacious aisles, no need to jostle with a cart. Excellent assortment. I bought a welding machine, compared prices on the Internet, here is the cheapest, at least by a dozen, but it's nice). Convenient location!
I want to write a review about the door store in the build.
We bought entrance and interior doors. The doors are not cheap. Faced with an unpleasant situation. One of the advantages is a large assortment and that's it.
The interior doors were brought, upon receipt they were examined on the street and did not immediately notice the marriage, they brought it home and the doors stood in packages for 12 days. When the installer arrived and already in good, bright lighting, they saw the marriage. The door was not installed. There were several scratches, one deep, the second one was covered with paint.
12 days have passed since receipt, according to the law "on consumer protection", we know that it is possible to replace an inferior door that has not been used and the packaging has been preserved for 14 days.According to the law, the seller (firm) does not have the right to reduce the period. To which the sales consultant from the door store said that if we had applied within 2 days, we would have had the door replaced. But more than 7 days have passed and the director refused, because this is a mechanical damage. I.e., I made the examination with the eyes of the director.
They also did not deliver the goods, we had to urgently go to the store for them because they installed the doors in the apartment, with indignation that this could not be, they personally shipped the car, the sellers went to look for the warehouse, it's good that they found it. But we had to spend our time and the time of the people who installed the doors for us.
When the front door was installed, the sales consultant gave the installer's number, he arrived and installed it poorly. I damaged the handle and did not fix the panel on the outside of the frame.
Such a big company, recently opened and such a bad attitude towards customers. I could write a complaint, apply to consumer protection, write them a letter and the showdown would begin. But I didn't want to tear my nerves. Everything will come back.
Buyers, check when buying, and especially during delivery for integrity and for the presence of each bolt, etc.
The salon of doors in the building hypermarket. Disgusting. We placed an order and made a 100% prepayment. The door had to be taken out on its own, as the manufacturer did not ship due to lack of transport. At the factory, the door was given away with a scandal, despite the presence of a power of attorney. The door was not made according to the layout agreed with the master (the model was incorrectly entered into the specification), there are leaks of sealant on the door, broken lamination, deformed plates (photo attached). A complaint has been filed, it has not been considered for two weeks - they refer to the employee's illness, as if he is the only one who can consider the complaint and fix the marriage. I strongly do not recommend it.
An excellent store with a large assortment, very conveniently located, with good Parking and competent staff, reasonable prices, everything was more than satisfied.
My review about the door salon, which is located here. Less than six months have passed since the entrance doors were installed, but this is not the worst thing. Their service is at zero. When you buy something for the first time, you want everything to be laid out on the shelves. At the very initial stage, I had to get everything from the consultant with claws. We should have already thought about buying doors here, but we did not think that our communication in the future would be so deplorable.
After installing the doors, it turned out that the doors did not fit in size, oops, unexpected, but what about the measurements that were carried out before?
Okay, we agreed that they will replace it with our payment of the difference. When we brought them back and made changes to the contract, no one could help us without their manager. They told me to come tomorrow before 17:00. We asked the sellers to call if suddenly the manager would not be in place.
On day X, I call them to make sure that I'm not going in vain - no one answers or calls back. I call a taxi, I go with a small child, I arrive, and they have round eyes:
- But there is no manager, she is on sick leave. I called you, you're unavailable.…
It turned out that she had called with an error in the phone number, although the phone number was indicated correctly. Of course, I understand that no one cares that a child's taxi can wait for 30 minutes and that this is not their problem. BUT, I lost my time and money, and all because of the irresponsibility of the employees who work there.
Next, they promise to order these accessories and call me back on Mon or Tue. But no one calls on Mon, no one calls on Tue! On Wednesday, I dial myself, and, as I understood from the conversation, their manager answers. I explain the situation, but she allegedly does not know about all this. And also, they hit me, as if it wasn't their responsibility, a new person works here and I myself have to call and ask if they have re-ordered these goods and what the surcharge should be. How do you work with each other there? One says one thing, the other says another.
2 weeks pass and silence… Did the Dobors arrive there or not? I call and again a conversation begins between them that they don't know about anything. They called back an hour later and, thank God, they found the good ones.
And the fact that they were installed a month later is another story. And in all that time, no one has ever apologized.
In general, if you want to be nervous, then you are here.
Guys, customer orientation is not your strong suit, I will not come back to you behind the interior doors. Yes, and please, you say, but if I were the director, I would work on taking more loyal sellers and managers, and not people who sit around and lose your money.
P.S. The door is still standing, it has not fallen out, if anything, I will add a review.
A large selection,pleasant prices, very good and smart promoters in the wallpaper department and not only, I went in and bought a toy for repair and for a child, and the cheapest wintellators in the city))
The store is open and the product is good, that's all! Sellers do not know the information about the product completely, when asked where the skirting board for the countertop was sent to wallpaper, another time they came and asked if there was a submersible pump available, the seller thought for a long time what it was, and then said no, although we ourselves found it on the shelf later, I understand small goods can be in your store for a week then look for it, and the product lies simply without a logical chain, and where it was put there it lies
Hello! I ordered building materials with delivery to the entrance. The car arrived exactly on time. But, the Driver surprised me more! Tactful , polite and helped with unloading , which HE SHOULDN'T HAVE done at all! I specifically asked his name - ANDREI MICKIEWICZ or MITKIEWICZ (I'm sorry). I am very grateful to him for his help and responsiveness. I wish there were more people like that ! Thank you Andrey!
I was pleasantly surprised by the size of the store and the number of goods and the price. But the assortment is still lame due to supplies (consultant's explanation). I am pleasantly surprised by the range of products for the garden.
A large shopping center Build, where you can buy everything for home, for construction and repair, interior, household chemicals and appliances. Conveniently located, public transport stops are within walking distance.
A good store. There is a large selection and the prices are sometimes very good. In general, in this store you can buy everything for home without going anywhere, there probably is absolutely everything, the main thing is that there is enough money for everything)
This Trading Network is a novelty for Bobruisk residents. A specific (huge) selection of products is typical for this store of such a plan. The only thing missing is the snack bar inside, which I observed in a similar store in Zhlobin...
A good hardware store. There are a lot of things, a good choice. The prices are quite normal. There is a separate summer cottage department. There are even toys. The parking lot is large
In general, it's a good store, but there are few consultants.
In the door department, I made an order for a model I liked, after a while I received the door, when I unpacked I saw a defect one of the door elements was not painted, that is, a strip of 5 centimeters of bare wood, also the ends of the liners have cracks on the lamination, and the edge is uncut, as if an order was made in the garage on my knees.
The choice is not very bad. Good parking. The consultant in the varnishes / paints department is normal, understands the product. In the departments of blinds, mirrors and .. in that direction - I searched for a long time, found and ... left. I drove behind the blinds on purpose. It was necessary to have 7 pieces. They didn't help in any way. I bought blinds in an online store
A new store. It is conveniently located. The working hours are excellent. A good selection of products. A lot of shares. There is a strong smell of animal feed.
Sadness, sadness. I was expecting something new.
Alas, the assortment is at the level of other "stroymages".
Well, only that unless the parking is well organized, drivers will not conflict. Although I think there will be "distinguished" here, but this is no longer a problem for the construction market.
The store is large, the staff is very slow and does not know anything, to buy something you need to go through 9 circles of hell. There is generally a problem with delivery, consultants say that 1-2 weeks eventually had to wait 2 months, price tags are not accurate everywhere. The product that was waited for 2 months eventually came broken. The store is much worse than others, why it is needed at all is not clear
A large selection of building materials, decor and chemicals. Polite staff and small queues at the ticket offices. You can walk on it for hours. One of the disadvantages is that money leaves your wallet quickly.
The store is large with a good assortment. The prices are pleasant. Consultants hide behind shelves to do nothing. They are never in the workplace. And if you catch one, he can't answer any questions.
In general, the store is a better practice.
We waited a very long time for the consultant, promised to come in five minutes, came in about twenty minutes. Then, after each of our questions, including the price (there were no price tags on half of the goods), he ran away to consult somewhere. Tired, they took it quickly (we bought a trimmer), went to the checkout. Here the most interesting thing began. I gave some of the money in cash, and offered to withdraw the rest from the card. The cashier took money from the card, grabbed the money, threw it into the cash register, then thought about it, pulled out some bills in parts and said that 40 rubles were missing. We asked to remove the cash register. Another specialist came and began to count the cash register. Money was no longer enough for 25 rubles. At the fourth recalculation, the debt fell to 14 rubles. 80 kopecks!!!!. Where did the pennies come from already, it became quite interesting. Then they invited someone and started watching the video. To determine which bills I gave. They said that everything was correct. I was wrong. But that's how much (three figures were announced) we didn't find out because we were sick and tired of it. We paid the last amount and went. They almost hooted after us. But what is not entirely clear. In short, as everywhere else, there will soon be no specialists anywhere at all.
It was not possible to assess the competence of consultants and sellers, due to their absence... The store is open after 20.00, but there are no sellers))) for 45 minutes, even with the help of an employee of the information center, it was not possible to find any!) It was only after the announcement of the store's closure that it began to appear... apparently they were going home)
Yeah, the store is huge, there is a choice. After passing there for an hour, I did not meet a single consultant and this is the bottom. That is, you walk alone, through huge squares, but there is no one, even if the cash registers were removed. I called the information center for tomorrow and did not get through.
The store itself is interesting, but the staff is very slow. Terrible long queues, a couple of ticket offices are open. The consultant does not understand tiles at all, he cannot calculate the quadrature. In short, we were very upset, the desire disappeared to go again.
The store is expensive, the consultants who had to be contacted cannot help in any way, they do not know the product. The administration would just brush you off with your question. I won't stop by this store anymore!
A very good store that has everything you need for everyone. The staff is nice and friendly, but if you want to find something for life, go ahead there
There is everything. For construction and repair. Household goods. Garden and vegetable garden. Everything for various communications, light, gas , water, sewerage. The store is good. The choice is huge.
Work clothes are dirty, and the prices on the glove are cosmic compared to other markets. There are no qualified specialists to advise you when buying something. I do not advise you to go to this place.
A FIVE-PLUS STORE. BUT THE STAFF SHOULD HAVE A LITTLE TACT WHEN COMMUNICATING WITH CUSTOMERS, AND THERE IS NO NEED TO DO THAT THEY CONDESCENDED TO TALK! ALTHOUGH PROFESSIONALLY WELL DONE!
There is a lot of choice.The consultants themselves come up and offer help.
Everyone is polite. There is no queue. A good store....I read the comments and was outraged, so I decided to write)))
There is simply no worse construction store in our city, the service is 0, the sales consultants do not know anything and they still need to be searched. Train the staff!
Sales consultants can't even use the product base, and when searching for fixtures, they just went through all the boxes for 40 minutes
The store, in principle, is not bad.But the service of the staff and management is at zero!Standing at the checkout, I noticed that at the information center there were only complaints and returns of goods.
What was written in the advertisement is not true, the prices here are far from cheap, only for some goods. it 's easier to go to the market and bargain 🤣