In March 2025, I bought 2 things in this store - a belt and jeans. The belt, which has never been worn, has come apart. And jeans, when they were first worn, turned into sneakers.
The product is very low-quality, to put it mildly. I don't recommend it to anyone. Absolutely no customer-oriented management. To the claim for a refund due to poor-quality goods and a refund for damaged sneakers, they replied that jeans could stain and this was indicated on the tag.
The question to the management is, what should you wear your "high-quality" jeans with? What kind of shoes? What kind of jackets and shirts? Is it black so that it doesn't get stained? Have you tested the dyes for their health safety?
I have never encountered such ugliness and prudent calmness in dealing with clients. Your pathetic dry written answers and paper cover only say one thing - I'm not the first, unfortunately, I'm not the last. And you know it perfectly well.
I will tell the management of Big Star LLC that it is a shame for you to sell such a low-quality product that is unsuitable for its intended use or its use is very limited. Unfortunately, you are aware of this.
"success" and acquire a conscience!
Polite, non-pushy staff, very pleasant to communicate with. I wish there were more such stores, for example, on Zhukov Street). The quality of jeans is as good as ever. The range is impressive. Discounts.
A store where you can buy jeans of decent quality, as well as shirts , T-shirts , windbreakers.The consultants are pleasant, they always orient you according to the assortment, choose the size and style, and help you with the choice if necessary.