There is a specific time, there is a job. No one cares, they walk, go about their business, repeated appeals to managers do not produce an effect, waiting for at least someone to do something for four hours, this despite the fact that the car is already standing at the lift (of course, no one began to lift it during this time). Despite the fact that the work is for fifteen minutes and there is an agreed time for this. Of course, they took up to a penny of money)))
The car was in front of me, the owner said that the attitude was terrible, then someone drove out and asked what it was like and in response said that no one cared. Later, in a conversation with friends, they said that their attitude was so-so, and a couple of other masters (I work in other profiles, do not compete in any way) said the same thing.
Conclusion, there is neither foot nor wheel. It's the same for friends.
Inna Lyalyuk
I repeatedly contact this car service, only positive emotions, service at the proper level, they will always tell me how to do it better, efficiently and quickly. Separate words of gratitude to the head, because a lot depends on the team, there is a unified spirit and a correctly chosen vector of movement!
Congratulations to the whole team on the new year 2024 and Merry Christmas!!!
Health, success in your goals, inexhaustible energy, harmonious relationships with customers!!!
In the middle of January, the oil in the transmission was changed in the new Honda enp1 electric car. The service is at the highest level. Special thanks to the master Kobrinets A.L. Everything was done clearly, accurately, the necessary recommendations were given. We will contact you again.
I applied to this center on 05/17/2024, having bought into advertising and a service for flushing the cooling system. At the same time, I decided to change the oil and filters, replace the rear wheels and pads. As a result, two of the four fasteners on the engine protection are broken (the bolts are clamped, the thread is out of the chat). The creaking from the new pads is so loud that people in the stream turn around, children are scared in the yard. On the same day, they called and said that flushing was impossible, the radiator was leaking. I agreed to replace it, but on the condition that they put the old one in the trunk, I will try to repair it myself.As a result, no one changed anything, well, even though they didn't take the money, but this is not accurate. 22.05 I came to them again, there were oil stains on the protection. They said the drain plug is dry, your oil seal is leaking there. Okay, maybe it's a coincidence, although before that it was normal. They said about the fasteners that you need to come on a separate day, they will do it. I repaired it myself. About the squeak, they said that if there were two more days, then they would come. In two days, the creaking began not only when driving, but also when braking. Cruelly... 24.05 brought them a car in the morning, left it. Until he called at 18.50, no one said that the car was ready. We agreed to leave the keys in the car. I took the car. One day it was fine, it was quiet, today 26.05 it creaks again that the teeth are already coming out. I noticed drops of antifreeze after spending the night, opened the hood, and it was flooded well so above the level. I pumped out the excess with a syringe, about 300ml. In no case will I go to them anymore, it's better to make their joints elsewhere, it's cheaper for myself. Otherwise, they'll take the car away.
I came to replace the oil in the engine and in the box. The mechanic came and started his work. When it came to pouring oil into the box, he didn't know how. I asked my colleagues and started uploading. After a while, the oil just started pouring out, and he kept pumping it in. After looking at this situation for about five seconds, I asked what he was doing, because the oil was pouring out, not pumping, he did not know what to say and left, then came and did it right. After the oil change, oil droplets began to appear on the tile.
I went to the diagnostics, for which they took 10 rubles. They said that it was necessary to change the gasket of the heat exchanger, recorded it on the date and said they would find the gasket, as a result, they wrote to look for it themselves. To my question about the gasket number to look for, they just started ignoring me. So much for the service.
Today I performed an oil change in the engine and automatic transmission in a Toyota Camry 40.
The engine oil is his own, the automatic transmission oil and the filter were purchased on the spot.
Everything is at the highest level👍
I would like to thank the mechanic Slava Ivashnevtsev separately!
We were WARMLY welcomed...The phone rang back..There's even Wi-Fi...COFFEE, TEA, SWEETS....THEY TREAT you, the sofa is soft...I was satisfied with the service....how the machine will react to the replacement of the filter, oil.... time will tell.......
I have been discussing it since 2017, every time I would like to note the high professionalism and culture of the administration and service staff.
I express my gratitude.
The service should be called "HORNS and HOOVES" drove the BMW x5 oil change machine, the master drained the oil, and tightened the drain plug so that the pallet burst, the director came and said that this was not our fault, this was such a pallet, but we will do everything we just need to pay for welding 130-150 rubles.A week passed, the car was made, but the bill for payment was set at 450 rubles and they said that it was half, as a result, I gave 200 rubles through a scandal.I do not recommend using the word at all.
A service in which you twist for your money, plus you will break something with clips or protections for free, too, and when you ask for a discount, they will be surprised for what, in general, the person who turned the car for me, it feels like the first time he held the keys in his hands, the sediment remained, I do not advise anyone, do you want that we would have broken everything for you, all the fasteners, feel free to go
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Al
Level 3 Local Expert
May 27
I have been changing the oil and filter for 3 years. The guys work quickly and efficiently. There are no complaints.
Today, the oil in the automatic transmission was replaced, a diagnosis was made, time will tell if the problem disappears. Special thanks for the detailed consultation on the problem and the willingness, if necessary, to solve the problems that were identified by the diagnosis.
I came to this service with the problem of ignition failures in several cylinders on one engine head.
The electrician was quite adequate and more or less normally diagnosed and described the problem, although in the end, unfortunately, the service does not deal with this problem. The woman who accepts the payment spoils the whole impression of the service, is very rude and impolite, I do not want to come to such employees
The service is good.The staff is friendly and knows their job.We called and made an appointment at a convenient time for us without any problems.We changed the oil in the car, you can come with your own - not all services can do this.The prices are also acceptable
I arrived with a clutch problem, described the problem in detail. The car stood for a day, after which the master said that the clutch was good and the backstage repair kit needed to be changed (15p - repair kit, 250 - work). In fact, the problem returned the next day (the gears were not switched). I took the car to another service, in which the guys were very surprised how the car drove with such a "good" clutch at all.
A good team, competent managers, professional employees,
high-quality equipment, branded liquids, the possibility of an appointment, a service book, a system of discounts and bonuses for regular customers.
Good service. The most important thing is that it is not intrusive. They give you time to think and weigh it., they will advise you. I personally changed the oil in the car twice. The staff is positive and good guys.
They don't know what else to say, that says it all. They think what is not necessary, they pretend that they are right. There is no quality, everyone
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Виктор К
Level 17 Local Expert
August 9, 2023
My overall impression after visiting this service station was negative. Although many people praise BigservisOil, or as a colleague told me, "It's like that everywhere." The attitude towards the client is so-so. The repair time is delayed to the maximum.The prices are high. Initially, you will be told the normal price, but in the process the price may rise by 50%, as happened in my case. So I'm not going there anymore. And whether you should decide for yourself.....
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Petre Aliasias
Level 8 Local Expert
May 15
I do not recommend doing a collapse - convergence here. They will wind up so that they will have to redo it later. It's a pity for the 40 rubles spent, but what can you do, no one is immune from poorly rendered services.
The masters know their job. However, the problem is that the hourly payment is equal to 40 rubles. Frequent distractions of the masters on calls, sluggishness, affect the shortened rhythm of work execution. The management also adequately conducts its policy, tries to delve into production. But there are some points of an instructive nature and ignorance of the essence of the concept of negotiating with the client when there is a discrepancy of views on certain order execution operations. It is necessary to emphasize the efficiency of the provision of services and the quality of work. You can advise car lovers to contact this service.
Whatever the master, there are new conclusions. Some craftsmen suggest changing the pinholes, although the problem is still only in the tips. I do not argue that it is better to change everything to a new one, but in this case it is easier to completely change the tire
Thanks for the good service, everything is clear on time, we quickly and efficiently made the collapse-convergence. I recommend it to everyone. It is very convenient to make an appointment at a convenient time, no need to wait in line.
I did an oil change at zero. You can be present and observe the replacement process. The staff is polite and friendly.
I bought Liqui Moly 5w40 oil there, the price is lower than the market. They are poured from the same cans in which oil is sold in other stores.
You can pay for the oil actually poured, but I bought a whole 5-liter canister, as the price was fine.
They had a special offer, when changing the oil, the filter is free, but since the car is new, I took the original with me. An additional discount was made instead of the promotion.
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Виталий
Level 8 Local Expert
March 6
You can always repair the car. Sometimes you have to wait, prices seem a little higher than the market
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WellDiva
Level 8 Local Expert
September 14, 2023
The service is zero, slow, uncommunicative, by the look of the type they do the client a favor, the car stood for an hour just like that, until you kick in the ass, you like a stupid service and where unnecessary time is here.
I had a Peugeot 307, I stopped by to change the clutch kit, as a result, after their specialists jammed the clutch pedal, I suffered with them for a long time until they made an examination that it was my fault. I sold my Peugeot, bought a Ford, drove them to replace the crankshaft oil seal so they changed it that there was some kind of grinding in the results two days later, ate oil flowed to them, sealed up under warranty, they said such an oil seal, after a couple of months they changed the clutch again, they said the oil seal flows again, after repair I drive for two months on suspension diagnostics they said again, the same oil seal is leaking.These are the specialists there. Think about it when you go there.
We came a couple of times to replace the oil and antifreeze.There were no problems with the oil, the service was filled in.But as soon as we arrived to change the antifreeze and with a discount of the service book, the employee was dissatisfied with "That they say you can't change the coolant yourself")))Therefore, a solid three.Definitely, on most services, they are greeted by clothes, and they are escorted by the mind.
I signed up for an engine oil change. I arrived on time. They told me to wait until 10 minutes. As a result, I waited 40 minutes and left. Nobody cares about the customers! Before that, I changed their timing belt. The fan cover is gone. They said it crumbled after I noticed. They broke the stud of the timing cover, they didn't say anything either.
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Александр Б.
Level 4 Local Expert
December 3, 2023
Good service. They do their job quickly and professionally.