We came to treat two teeth of a four-year-old child, the most important reason why we chose this clinic is so that the child would not have a phobia of dentists. With older children, I have been to similar clinics in Riga, Moscow and London, and thanks to the careful approach, my older children do not have a phobia of doctors. Therefore, having found a similar clinic in Yerevan, I chose it without hesitation for the first dental treatment for my youngest child, who had no dental experience before. The clinic is outwardly pleasant, a game room, cartoons are shown, gifts are given. The doctor at this clinic immediately stated that the child would have two nerve extractions without anesthesia, I focused on the fact that the main thing for us was that it would not hurt and maybe it would be worth giving an injection. The doctor assured us that there would be no pain, and they do not give injections, because they put painkillers in the tooth for a couple of days, which kills the nerve. I'm not a doctor, so I trusted the experience of this clinic, but to be honest, this moment was initially tense. At the moment of laying the medicine and the temporary seal, I was asked to wait in the corridor, the child was already crying and saying that it hurt, but the doctor assured me that it did not hurt. Three days later, we came to the nerve removal, the child was already very worried and did not want to go there. At the sight of the doctor, he hid under a chair, as a result, he was taken away for 40 minutes of treatment, outside the door he could be heard crying loudly and screaming, and I heard the doctor answer him that "it doesn't hurt", after which I saw my son all tearful, stuttering and with a shaking jaw, he just ran away in horror from your clinic, he didn't need balloons, gifts, a playground and all the wonderful surroundings of this place. The doctor says he was worried and there was no pain, but when the child screams: "it hurts me", holds his mouth and roars for more than an hour after, and they answer him "it didn't hurt" - this is clearly not professionalism, denial of the child's feelings, and contradicts the whole concept of this place. I did not understand why I paid 73,000 drams (2 fillings with nerve doubling + teeth cleaning) if the main concept of the clinic - "treatment without fear and pain", were not followed. Thanks to this clinic that now my youngest child has a phobia of dentists. I sincerely do not understand what the problem was to anesthetize the child with an injection and not treat his teeth through pain? I definitely won't bring any other children here.
Addition: It has been 4 months since the nerve was removed and the seal was installed. Today, one of the fillings fell out and the child complains of toothache again. I am shocked by the unprofessionalism of this place!!
Thanks to Dr. Zara, an excellent specialist in his field, who finds a common language with children. My daughter is 4 years old and no one in Moscow undertook to treat her teeth without anesthesia.
Dr. Zara helped us out, thank her very much. 🙏🏻
The clinic is clean, tidy, and has a themed play area. The attitude towards children is very friendly.
Very good dentistry, modern equipment, clean, very good doctors, are able to find an approach to children. Everyone speaks Russian. They did cleaning, pulpitis treatment - the child did not cry, was not afraid.
The prices are quite adequate.