The location is excellent, the location is very convenient, the spare parts are sold of very good quality, and if the spare part turned out to be not working, they are changed without unnecessary questions
However, the entrance is terrible😅😅😅
It's better to throw the car at the gate and walk😂
I bought a pear and a snail train on a Nissan qashqai. The train was immediately warned that it might be defective. And so it turned out the money was returned.
- The disadvantages are that they are far from Minsk. We need a branch in Minsk
The staff is not competent. They don't know how to talk to people normally. They are rude and mean. Especially the guy with glasses. Someone needs to recognize him.
I do not recommend it. Spare parts with defects and broken fasteners are sold.
The service is disgusting. They ordered a radiator (main one), when unpacking, the honeycombs fell out, which I immediately informed them about. They refused to take the spare part back and return the money, although when he called at the time of purchase (negotiated the purchase) and I asked what condition it was in, they told me that if it did not suit, it could be returned within two weeks... I will complain to the executive committee on violation of consumer rights.
There are no guarantees. The offer is an empty phrase.
Excellent disassembly, a large assortment and very smart guys work there. We quickly and efficiently picked up the necessary spare parts and even loaded them into the car ourselves.
I have applied for spare parts for Citroen C5 several times. Everything, in general,
they are good, but they do not always have the opportunity to choose a suitable part in terms of quality.
I made an agreement , discussed everything with the manager, and selected specific spare parts by article.
As a result, two of the 3 positions were sent, they FORGOT to put one to fly, but they took the money for it, the second one did not come that I ordered, the mount was broken and the kit was not what they promised. As a result, in order for the money to be returned, you need to write statements addressed to the director, so that my money illegally taken from me for their jamb, that they did not put a spare part, would be returned to me. To my claims, to change the sent jamb part to the one that I originally asked for and for which I agreed, the seller refused specifically that he would not change it and that allegedly did not exist, which I wanted, although it is available. The seller offered me to send the item back to them at his own expense and I will just get the money back. The service is terrible, buy only as a last resort out of desperation and watch everything 10 times. The guys are unreliable. Service 0. they are to blame, there are screenshots of correspondence with the manager, but they do not admit guilt and dismiss responsibility. I would put 0 if it were possible
I ordered a bumper with an amplifier and fog lights, they were delivered by courier to the regional city, the next day I visited. For a price below the market, the spare parts matched the photo, without damage. In short, we really helped out)))
A terrible showdown. I bought two engines and two non-working ones. I don't recommend it to anyone. Installation costs were refunded in the amount of 10% of the total cost. No one is making concessions. Before contacting them, it's worth thinking 10 times!!!!!!
A lot of used parts . .. good people are a hundred.... a paradise for car lovers)
See original · Русский
М
Максим Иванов
Level 3 Local Expert
November 4, 2023
I phoned, clarified the availability, agreed to pick up the item, arrived from Minsk. As a result, the spare part was sold 15 minutes before my arrival..It is better to look for spare parts elsewhere, do not waste time on the incompetence of this office.