On November 14, 2024, at 12 o'clock in the afternoon, a woman (who apparently makes up the acts) took part - the behavior is simply boorish. Even when a client was sitting with whom it was clear that she had finished talking, and apologizing to ask a question, she answered very rudely, "no, you can't!" A little more and would have screamed. It's like she's not happy that she works there at all. What kind of customer orientation is this? Is it really impossible to calmly answer? I couldn't answer the question properly - she says, take the memo, everything is there. Well, you never know what I didn't understand there. There are always a lot of nuances with assessment and insurance. It is a pity that they did not ask for a complaint book on the spot for such indifferent and stupid answers.

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Денис Реченков

Level 3 Local Expert

On November 19, 2024, we agreed to an assessment. The specialist called back, we agreed to meet at 12 o'clock. In the morning, the specialist called back and rescheduled the meeting for 11-11.30. As a result, I arrived after 13.00. The damage was assessed in such a way that there was not even enough for materials. The damage was estimated at 182 rubles. The actual cost of the repair was 900 rubles. The company's work is disgusting, I don't understand the meaning of its services at all if they have nothing to do with reality.

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Виталий Я.

Level 6 Local Expert

Upon arrival, a misunderstanding happened to them, after talking, they found a way out. So respect for the red-haired kid. He can take the initiative. By the way, Yandex's rating system somehow thinks strangely. 3 ratings (5+5+3 ) gives an average of 3.3 instead of 4.3, as it always has been.

See original · Русский

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