The company is open Mon-Fri from 07:00-17:30
Shipment of goods before 16:45
Approximately from May to October, they work on Saturdays from 07:00 -15:30 (only check-out, cash register and shipment).There is a parking lot for heavy trucks in the factory ~ 5-8 places, you can spend the night and stand for the weekend, there is a toilet for visitors.
You went to the parking lot, went to the sales department 108 office, received documents and a check-in pass, before entering the territory you MUST show the pass to the guard (otherwise you will stand near the barrier and no one will approach you and let you into the territory) we drive to the warehouse along the yellow arrows and give the docks to the loader driver, he commands where you better become to load, he will load you (you may have to wait for the loader driver because they have a lot of work besides loading) after loading, he gives the docks and goes ahead to check out.At the exit, you stop near the stop line and wait for the guard, give him a pass, he checks the amount of the released goods by pass if everything is OK, he opens the barrier and you leave calmly (do not try to steal the goods, the guard will check the car).Yes, for the record, if you have the same product in the car that the company produces, entry with it is strictly prohibited. If you drive into the territory with him, no one will figure out that you bought it earlier or in another place, be careful.
I'm impressed. Belarusian business knows how to do it. That's all I liked. Starting with the guards, I greeted them and escorted them out. Affectionate managers are the simplest adjective. Beautiful friendly girls. Storekeeper - met as friends. The whole process of buying concrete steps took so little time and effort that I just want to come there again. I'll probably come. The products are of good quality, the first staircase has been standing for 10 years.
all concrete (and not only) enterprises should learn from Besser Bel the clarity of the customer service! from the gatekeeper to the departure from the warehouse, there is not a single delay. I put at least 2 hours on the story of buying several blocks, as is usually the case in Belarus, but I managed it in less than an hour. the storekeeper also helped open the jammed trunk door of my UAZ, a bonus to him! 😍
A wide range of products, you can always buy almost anything you want. The staff is polite, the service is fast. I recommend. You can find cheaper goods in other places, but wait two weeks instead of the promised three days. Everything is clear here. I would like to see improved logistics. Delivery is carried out only by heavy-duty transport. For small volumes, you have to search for yourself. Minus.
The goods at the factory are presented well, the staff communicates politely, the delivery cost is atomic. 5 pallets for 320 rubles were brought 50 km from Minsk. All cars came to the house from a logging truck to a concrete mixer, Besser could not stop by-they were unloaded 300m from the house!!!! The driver said that this situation happens often. Dear Besser, you may need to change something, it is not convenient for your customers. As always, the service spoils the whole impression.
Great!!! Everything is at the highest level, the security is polite, the managers are calm and reasonable, the guys on the forklifts are on top - the task is given, there is a solution, they greet you friendly and send you off with a smile!!!
The courteous staff, at all stages of working with the client, is very pleasant!
I wanted to make a flower bed along the fence, found an idea that it was possible from besser, but it turned out to be expensive... I found out that there are illiquids in production that are 5 times cheaper! I solved the problem in 1 day! Fast, clear and convenient! Thanks!
It feels like the workers from the XI have been recruited. 5 pallets were shipped for 1.5 hours. There's a trainee on the loader, and where the head is hanging out. the warehouse is unknown.
The product seems to be of normal quality, but the service is boorish. The girls on the phone first say that everything can be paid online, the order will be given to the driver (delivery of a small amount of materials on their own). Then it turns out that you need to come with an invoice to receive a TTN-ku, the driver will not give anything away just like that. And all this in the manner of "we don't owe you anything, just figure it out as you want" (after payment, of course, such conversations begin) Scoop, in a word, do not expect any service
It looks beautiful in the window, and the operation is simple oh horror! I bought a black tile, laid it, a year later - in places - gray, in places - black, a lot of traces of salt! I do not recommend buying! If the manufacturer does not believe me, I invite you to take a photo!
It was ten years ago, everything has changed for the better. The girls at the check- out work very professionally ( I appreciate who I talked to ) . There is a very large selection of products, which even makes it difficult to choose, and you want both)).
The organization is at a high level, everything is neat and clean, they produce more than 100 items, a large selection and color solutions. The staff is qualified, sociable, pleasant. The impressions are only positive, the products are of high, competitive quality!
The ability to specify the necessary detailed information by phone. After winter, there is a large selection of excise goods at attractive prices. I have been using the services for several years. I recommend.
The location is acceptable, getting there by car is not a problem.The staff is friendly, placed an order, paid, drove into the territory,picked up the cargo, left, everything is fast.Ideally, you need to add pointers to the location of the shipment warehouse (you need to drive in a circle through the entire territory to it, I did not immediately find it).
I have not seen such a choice of cladding for a long time, for any taste, for any purse. The service is of a good level. Professionals! They will help to clean up, according to your taste
Everything is fine.
I took the materials to the customers.
There is a place for cars.
Large driveways for trucks.
Everything is fast and neat.
I was glad to cooperate.
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Павел Ладутько
Level 5 Local Expert
July 12, 2024
We arrived in the morning, there were no cars loaded, the first stood for 40 minutes, 6 cars arrived for us, the storekeeper did not know where one loader went about his business, the organization of work is terrible
I can talk about this company forever)). An enterprise for the production of products (besser blocks) made of vibro-pressed cement, which has no analogues in Belarus. A wide range of facing slabs with a chipped and polished surface, paving slabs, curbs, steps, building blocks. For those who are planning construction, I strongly recommend paying attention to the company's products. Experienced specialists will help you figure out the right direction, calculate the required amount.
We plan to make a fence next year. There was a need to see the product live. There are many options on site. The sales office is located nearby. Polite consultants. We gave samples of the products with us. in mini cubes. I recommend visiting
A good showroom, the sales girls will suggest several options for solving your problem from the product range. The cash register is in place, I chose and paid for the download. Among the disadvantages, the units of products are weighty for a long time, you have to ship them yourself in small volumes.
Manufacturer of cladding materials: I have experience buying blocks for a fence, made an order, paid through ERIP, came and picked it up, everything is fast. There were questions about the quality of the blocks: 1. some blocks had chips, 2. after installing the fence, efflorescences appeared (although everything was done according to technology, efflorescences appeared from the blocks themselves).
Convenient service, but the quality of the material leaves much to be desired... We built a fence made of besser, some covers come with vyssols immediately from the factory ...
But in principle I put five stars, because all these shortcomings are solvable!