Bereke Bank
Directions
Bath Keremet
440 m
Customer traffic and business hours
05:00Closed
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39 reviews
February 28
Terrible service and attitude towards the customer. It is impossible to reach the hotline, or rather, the connection is cut off at the moment of choosing a language or switching to the security service. We couldn't unlock the card for a week, and I wrote complaints, but I only received unsubscriptions. I had to go to Kazakhstan on purpose. We wrote statements several times in the office itself, and we were again fed promises. And only after contacting the branch manager, our issue was quickly resolved. We plan to close all accounts and deposits in this bank, because no issues can be resolved quickly, they do not meet the requirements of the modern world.
See original · Русский
May 10
I couldn't use the bank's services because I arrived in Astana with a Russian mir card and couldn't withdraw money anywhere, and doublegiz, which by the way works in Kazakhstan, showed me this bank very poorly as a branch of Sperbank, but although the staff were very friendly and polite, they couldn't help me.
See original · Русский
April 29
The main branch of the bank. There are almost no queues, although maybe I was just lucky) Dana's manager is sitting at the 12th table, a competent employee who explains everything quickly, accurately and concretely. It's quiet and somehow homey, isn't it))) . I did not take a photo) it is quite possible to find it on the Internet).
See original · Русский
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