Terrible service and attitude towards the customer. It is impossible to reach the hotline, or rather, the connection is cut off at the moment of choosing a language or switching to the security service. We couldn't unlock the card for a week, and I wrote complaints, but I only received unsubscriptions. I had to go to Kazakhstan on purpose. We wrote statements several times in the office itself, and we were again fed promises. And only after contacting the branch manager, our issue was quickly resolved. We plan to close all accounts and deposits in this bank, because no issues can be resolved quickly, they do not meet the requirements of the modern world.
I quickly opened an account for a non-resident. As of January 2025, an employment contract is required. But they open it calmly, the managers are friendly, they helped to sort out the problems of the dollar bill.