Bereke Bank
Directions
Moskva
4.4 km
Улица Биржана
46 m
14 reviews
January 14
I paid the loan through an ATM, the ATM accepted the money and disconnected, but did not give me the receipt. I contacted the call center and they said they would give me an answer within three days. For three days, no one called me, they didn't explain anything, I got through to the head bank, they said that I hadn't deposited enough money and I had to report the remaining amount that I confidently paid, all the operators assured me that I hadn't reported the full amount. As time passed, I was put on delay and assured that there was not enough money in my account. As a result, when I requested a video from an ATM of how I deposited money into an ATM for transfer to law enforcement agencies, they somehow found the missing amount within an hour and deposited it into my account. As a result, I closed the overdue loan and I do not know if they removed me from the overdue list or not. As a result, I entered the 7-day overdue list.
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1
October 1, 2024
Fast service, everything was explained and shown. The interior is cozy and clean. Employees are always in a hurry to help and suggest what and how.
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1
December 5, 2024
Disgusting! The most irresponsible bank in Kazakhstan. Payments are not processed for unknown reasons. The call center says different reasons all the time, apparently they come up with on the go.
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1