The service is weak, people have a strange attitude, and those who look smaller do not pay attention at all, they came for advice, a parcel or something else, roughly speaking, it doesn't matter to everyone, even standing and waiting for their turn, someone will get in and no one will tell him anything
The service is disgusting. It is not possible to get through , I listened to stupid music for 10 minutes until I ran out of money on the phone . To return a defective product, you need to spend a lot of nerves and time
I am shocked by the service.
Accepted. Dig in. We figured it out. They explained it. If you want, you can be served. If you don't want to, go to the self-taught in the basement. The prices are adequate. Ask any question in Whatsapp at least at one o'clock in the morning, they will answer in a reasonable time. They guide the client and notify him, including by SMS.
True, I saw some victims of factory defects, but the goods were purchased in other stores, and the White Wind on the service contract rakes for everyone.
In general, thanks guys.
Horror. The vacuum cleaner was taken away. The corrugation broke. The courier took 300 rubles at once. A week later they said they could only solder for 2,700.! Why take it if there are no components? Please return it. They demand to pay for the diagnosis of 1350 rubles. I didn't ask for a diagnosis! But the prices are lying! I asked how much the repair costs, they called 800 rubles.
Terrible company! I bought components, after installation I realized that they did not fit. The next day I turned to this center, the manager accepted the goods and said that they would refuse me. Under a magnifying glass, they look at small scratches and dig up anything. If you don't want problems, I don't recommend ordering from the White Wind! Now we will have to file an instation in court... Do you need these problems? If not, then don't order anything here.
I built the computer crookedly, I couldn't start it myself. I passed it for diagnosis, of course it's a long time to wait for 3 days, but at least not to no avail. The problem was identified and fixed.
I didn't think I'd say this, but the white wind has become a very great place to purchase digital or computer equipment. Previously, the store was poor, the sellers were always dissatisfied, there was a consultation at the level of dealers, but not long ago I went in, things have changed dramatically. Consultants do 200% of their work. One consultant helped with both the choice of a phone and a laptop. And he told me a lot about the video cards. Polite. The interior has changed for the better. There is a lot of assortment. From budget to flagship. The service is fast and high-quality.
A great store. Competent staff, a good range of laptops. I only take it from you, because I know that you can rely on top-level after-sales service. Good luck to you guys. You are a professional in your field
Overall, the store is good. But the service center is just creepy.If you want to return the product, get ready to go through 10 circles of hell! They will do anything. In order not to take your product back!
Always very polite consultants, say hello, ask, prompt, help, explain, check the general database and say goodbye
The assortment is certainly weak, I would like to do better
The consultants are well done the guys know their business by 5 understand what they are talking about they can answer in detail how one differs from the other in general well done boldly 5 points
For the third month I have already been carrying headphones that I ordered at the inter store, a non-working earphone was sent and forced to wait until they check for a month and a half and then I will have to wait for transfers
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Евгений А.
Level 13 Local Expert
April 15, 2023
a real, specialized computer store, not household appliances, in principle there is nothing to add or subtract
An excellent assortment for all occasions, an adequate guarantee, which is comfortable to work with if necessary. the only disadvantage is that the price increase for goods very often exceeds all conceivable limits (an order from Germany with premium DHL delivery is more profitable than buying here, although it would seem that in fact all electronics are made in China and purely logistics should be cheaper for us.)
Магазин хороший, только в сервис центре Алма-Аты головорукозадые мастера работают, продержали блок питания от ПК 2 с лишним месяца даже некрутящийся кулер не заменили так и отравили обратно в шымкент.Гарантия истекла ,А за повторный ремонт требуют деньги .Хотя по гарантии ничего не было сделано Закрадывается мысль что и мастера пустоголовые, и все подвели к платному ремонту, надувательство.
Very competent help in choosing. As much as I take digital equipment, there are always no complaints in the White Wind compared to the same Sulpak.plus its own service center nearby
A great electronics store.
I bought a smartphone. Attentive sellers and consultants. There are chairs and tables for comfortable waiting. There are colored coloring books for children on the tables. There is a dispenser with disposable cups. Pleasant in every way.
A great store. Excellent service! Just a huge range of products and at affordable prices. Professional managers will help you choose the product you are interested in. The best store of modern computer equipment!
I love the White Wind! The staff is always friendly, polite, always prompt, show you. I always take it here through the online store, what I need can be found than in other stores, I like it better here!
A good store for various equipment. I like the site, it is very convenient, you can choose at a discount and get it delivered or pick it up yourself. The consultants are quite pleasant, but they follow in your footsteps, it's very annoying, as if I can take or steal something very unpleasant.
Before buying any product, think carefully about whether you need it, then if you decide to buy it anyway, carefully check its performance and work functions, especially whether they coincide with the stories of managers, only then pay, otherwise you will have to run a lot to get your money back and really run from one building to another even if you were on Beitbeshilik Street, if not, then you were less lucky.
Long and expensive!I don't know the quality..Because IT's BEEN a LONG TIME!!The deadlines are immediately indicated!
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Anonymous review
April 23, 2019
I like the store in terms of product quality and assortment. It is also convenient to use the online store. Good qualified service and professional product advice.
A good electronics store. Prices are higher than on Aliexpress, but there is always a large assortment. There is a photo, you can place an order for any product from an online store, directly from your phone in the store itself, and immediately pick it up.
A cool digital hardware store, I've bought various goods there more than once. I am very satisfied with the quality of the product and the service of the staff.
good service and a choice of computers,
it is convenient to buy online for every taste
Lowered the rating, for queues for repairs, as well as too much time for diagnostics.
Some questions can be solved by phone, but bring one answer to the diagnosis.
Polite, responsive, kind and intelligent staff who know what they are selling. They are able to find an approach to each client. The quality of the product is at the highest level. We are regular customers and we will remain so.