I brought my closing adapter from my laptop to check, the "experts" said that the adapter was working, bring your laptop, but the next day I took the closing adapter with my laptop to the store next door to the white wind, and connected a new adapter, the already fully discharged laptop turned on and started charging without problems, and immediately bought a new one the adapter. I share this experience.
The best store for computers and their accessories. It works conveniently.
An excellent website for online orders, the guys promptly fulfill orders and try to fulfill everything.
Warranty obligations are also fulfilled without problems. For this, they have a separate respect! It is rare now to meet a company with such services in the Republic of Kazakhstan!
Excellent computer hardware store. I have been cooperating with them for more than 15 years. There is always a good assortment, and what is not available can be ordered!
We purchased a computer from the White Wind company, stopped working a week later, took it to the service - replaced the hard drive, worked for exactly 2 weeks, stopped loading again, took it to the service again -replaced the female disk..
Accordingly, the OS flew off every time and had to be reinstalled... A lot of money, time, and nerves have been spent.
I do not advise you to buy equipment here!!
The White wind, a well-known store, is a clean and cozy excellent choice. I use it often.I'm shopping
. Like. I advise you to come in and don't regret it
The online store is good. But expensive. You can find it cheaper. And there is a problem with the payment by installments. (It is almost impossible to arrange an installment plan)
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SamPavlov
Level 17 Local Expert
August 25, 2024
The best service center in the city. I definitely recommend it. The guys are understanding, fast, polite. Professionals. The disadvantages are the speed of work due to the huge number of customers from 3 days
For what a good attitude to the White Wind, that the product is really under warranty and you take a really high-quality thing there , sometimes more expensive at prices , but the fact that there is a guarantee is excellent, the house is full of equipment from there, quality and warranty today are the main parameters when choosing a seller
Excellent service center. For many years of cooperation with the "White Wind" and its service center, we can say that highly qualified specialists work there
Polite staff. Fast service. If there is a queue, then 2-3 managers serve. They explain everything, show it, check it out. As always, this company is on top. They are the best.
Monopoly . They do not bring new technologies., it seems that last year's goods with a 3-fold mark-up are being brought to Kazakhstan. The Chinese laugh when you build a computer.
OK, there is a choice, what you need for yourself and your loved ones
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Пьянковский Г.
Level 9 Local Expert
October 17, 2024
The store is good, but it's better not to contact the service. On September 13, I called the police directly to the service , and on October 15 I received a message that the repair was completed. A laptop has been made since May 21.
The only hardware store where sellers know their business, some items are cheaper, some also cost, some are more expensive, but because of the service, I recommend paying extra and taking it in this place
The work is very well done, you practically do not waste time. The assortment on the site is large with an excellent description. It is not always a pleasant price, but it is either available or quickly delivered from other points.
Polite staff, mostly guys / men, try to provide the goods with a guarantee, but upon the occurrence of an insured event, they make every attempt not to take the goods.
An excellent store, polite consultants, were passing through, everything was processed quickly enough, the missing goods were brought from the warehouse within 4 hours.
On March 2, we bought a ryzen 7 5700g 174,990 tg processor in the Caspian Sea, and the order was canceled after 2 hours. The manager called and referred that it was not available (there is one on the store's website in Astana) he said that they would add positions within 4 hours, refresh the page. On March 3, from morning to lunch, they called the numbers in Astana , the phones are not answered, the feedback on the website does not work. At 2 o'clock we wrote to FB describing the situation, asked for the order number, having received an unsubscribe that the manager would contact us, from lunch to 6 no one called. In the evening, a product appeared on the Caspian Sea, was ordered and it was canceled again, the manager called, saying monitor with a note delivery from another city. On March 4, the product was not updated all morning, they wrote to fb, having received a call from the manager in response, at 13:10 the manager called saying that a courier with the goods and a terminal from Kaspiy Qr would arrive tomorrow. On March 5, a courier arrived in the morning, we pay for the goods, but now Kaspiy does not accept payment. The call to the Caspian turned out to be blocked by the system for 2 weeks due to the cancellation of the order by the white wind. Chat with FB again, they asked for a login from the LC store, later answering "Your request has been transferred to the Customer Care department", the manager called and asked to buy goods through Eurasian or homcredit, the homcredit application gives the error "Houston we have problems" online Eurasian application requires the contract number or their bank card. When asked in the FB chat whether we should go to the store to sign a contract with Eurasian or to a bank branch, they replied that an employee would contact us. The manager calls and offers to buy a processor for 209,990 tenge. That's how, because of the greed of the white wind in the form of benefits of 35,000 tenge, they took out our brains for 3 days, blocked our purchases in the Caspian Sea for two weeks, lost customers and reputation.