Beliy sad
Address
Contacts
+7 (968) 322-53-53
Show phone
Business hours
24 hours
Directions
Колоннада
490 m
Similar places nearby
40 reviews
August 15
I'm taking off one star only because of the administrator.
The hotel is very nice, the view is gorgeous. The location is great. Everything is clean and well maintained. The room has everything you need. Special thanks to the woman who keeps order (I'm sorry, I forgot my name, she's very nice).
Now about the cons. The first is the administrator Elena. Some kind of strange attitude towards the guests. This is exactly our opinion, I don't know how it was with others. We waited 20 minutes at check-in, tired from the road. There is zero respect. Neither hello, nor goodbye. He's never there, he goes home. He doesn't keep track of the laundry, it seems to be paid. BUT they erase everything as they want)))) We always paid, but it was a shame to see someone doing laundry for nothing and it was not controlled in any way. One day we put the laundry on, we come to pick it up, the door is closed, there is no key. We spent 30 minutes trying to figure out where the key was and pick up our things.
Upon departure, again, the receptionist just (without saying hello!) He asks from the doorway whether we will leave soon or not. Although the time of departure was not yet.
We just left and that's it, no one said goodbye to us, asked if we liked our stay at their hotel or not, nothing. This is the first time we have seen this.
The second disadvantage is the Internet, there was practically no Internet in our room. It's not convenient, but it's tolerable. Sometimes it downloads something, sometimes it didn't even connect at all.
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1
October 14
One of the advantages is the gorgeous view from the direct room. Friendly staff, always ready to help! There is a kitchen, you can cook breakfast.
The room itself in the photo is much larger and more spacious than in reality. In fact, it is very small and cramped. Rooms of the same category differ from each other. Some have an additional window, while others do not.
There is fungus and mold in the rooms, repairs, furniture and plumbing have already been used.
In early October, we were attacked by bedbugs ... we climbed into all the cracks, no one warned about it. There are no bedbugs in other cities of Abkhazia.
If you are without a car, get ready to break your legs over mountains, bad roads and pitch darkness after 5 pm. The road is extremely inconvenient, the hotel is on a mountain. You will climb through the windfall of abandoned buildings or go down / up a broken dark road for a very long time, fearing local drivers.
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3
October 24
It's just an amazing place: I've been flying to the south since I was a child, and it always seemed to me that nothing would surprise me, but when I saw this hotel, I immediately booked a room and took tickets for the middle of April. and when I returned home, a couple of days later I booked a room for the end of September.
I just love this place, I've never seen the horizon line so high. during my stay, I never watched TV, because there were more interesting movies from the balcony. it is very quiet, despite the fact that the lights are turned off in Abkhazia for periods, there is an additional generator here, and I have never had any difficulties with WiFi, which allowed me to work calmly.
there is a laundry room with a ironing board, a kitchen (I did not use it, we ate at the Villa Aquavisi). Nikolai is a wonderful and hospitable host.
We will be happy to come here again💙
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