Alus is a 24-hour zone with an ATM. That's where the benefits end. The ATM does not work periodically. You cannot withdraw Russian rubles. The staff is slow
Beauty. Cosiness. Silence. There are no people. A good dollar exchange rate. Nice weed. The disadvantage is that there is no fence between the clients. The bank still wants a little privacy, or something... I don't want anyone to look at how they give me money and how much and where I put it in which pocket.
The staff is polite and patient. The only thing that is inconvenient is the reception of customers, it is unclear where the cashier is, and where the customer service specialist is when everyone is sitting at tables in the same room.
It could have been better, the case took the coupon to the queue to the specialist, I'm waiting for the system to knock out my coupon, but it's not fate that the system hung up, glitched and began to cause those coupons that do not exist in nature, so the sediment remained. I still got to the specialist and it was better than the first impression, but again, the sediment remained, so only 3 stars.There was another case, but it took a long time to describe. That's why it's over.
I have been a client at the bank level for more than 20 years. I am satisfied with the service. There is a banner at the entrance, the ATM is open 24 hours, in fact, after 18 hours and on weekends access to the ATM is closed
Terrible service.
The first one came to exchange currency . I sat for 30 minutes and did not wait . They accepted that it was strange that they came after me .
One of the few banks that works with the Western Union system, in addition to providing a wide range of banking services. The department has competent and friendly staff who are ready to solve almost any problem.
Has the bank started to deteriorate, queues are kilometers long and there is only one cash register??? Where is the logic? People are closer to you and to you ...