It's a disgusting bank. I wrote an email complaint about a personal unpleasant situation as a client, they called back and said wait for a response within the time limit set by law. A month has passed, silence
And there are eternal queues in this department, specialists are barely working.
There aren't many customers, but you have to wait for 30-40 minutes or more with 2 people ahead of you.
A good bank, with good conditions. The department is very good, they can provide all the information in a short time. We have a very good and professional team in this department!