The queues are kilometer-long, from 1 to 20 operators I work constantly 5-7, I waited 2 hours to turn off my Internet, which barely worked anyway (the tariff for 200 mbit - there was never more than 100) - I did not wait
so that the turn would come, the whole family would sit for 2.5 hours ...
it's terrible they don't want to listen to customers, they don't hold on to them, they all don't care about subscribers