Beltelekom
38 reviews
November 1, 2024
Hello. I want to write that Beltelecom is not able to provide good communication, and especially the Internet! I live in the village and until recently everything was tolerable. Since the beginning of October, problems with Internet speed began. They've been pretending to do something for a month now, and the speed is getting worse and worse! They said that I was a cost to them! I'm not even human! I'm just a cost to them! Very well, I hope it will all work out for them. expenses. This is a disgusting organization, disgusting communication and disgusting Internet!
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2
February 22
+location in the center
- The queues are sooo long, we were ninth on Saturday.
- it is necessary to change the equipment to a new one, there are no shipments, there is nothing to change.
- well, regarding the Internet, the service packages are terrible. You can't just take the Internet, either at an extremely expensive price and for 50 MB per second. Who needs that kind of speed now??
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January 28, 2023
They always offer only 1 package of services, where all 3 positions are available: telephone, lounge and Internet, although only one is needed for use. All the others, according to them, are just overpayments, because everything is more expensive and useless. But there are questions about the quality of their eternally recommended service, because the stated speed does not correspond to the actual one. Unfortunately, the city is small and there is also a choice...
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3
2
June 11, 2023
Pleasant staff, they will answer any question, the service is also not bad, but the waiting time, sometimes you don't want to wait, especially when you just need a question and answer.
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1
2
April 9, 2023
You can't get new equipment. They promise paid services that do not match the stated ones. For example, the speed of the wired Internet, be careful or demand a refund or compensation.
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2
1
November 7, 2024
They serve for a long time
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1
April 6, 2023
Beltelecom and the Internet are two different things. There is no speed, there is no quality. The rates are too high. The service of specialists is terrible, there is always a queue, everyone is stupid, like their Internet
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2
1
August 5, 2023
The service, the staff is excellent, they will tell you, tell you and show you)
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1
3
August 19, 2022
After reading the negative reviews, I was ready for the worst. Maybe you're just unlucky. Today, 08/19/12, I got through the first time, got a good consultation and, most importantly, help. The operator's name is Tatiana, I don't know his last name. Thanks
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2
February 3, 2022
Probably nothing has been invented more disgusting than Beltelecom. They reconnect to expensive tariffs themselves, without even notifying the client, and in support, when trying to ask a question, the same type of meaningless answers and instant closure of tickets. The speed never approaches the stated one. Recently, the Internet was turned off for two days without notification, they did not say anything sensible on line 123 - "Wait, they will turn it on soon." I'm not talking about ZALA at all, the new year was celebrated 3 minutes later.
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3
2
June 2, 2021
Good evening. We decided to connect ZALA, two young men came at the request who could not figure out that an additional wifi modem was connected to the modem in the living room to amplify the signal, for some reason they gutted my cable and made some twists with duct tape, which they asked my wife for. They didn't have a screwdriver either. I am attaching a photo of this connection. Now the Internet is only in the computer and wifi is only in the living room.... But there is television!!!!!! Some kind of nonsense and horror!
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3
2
October 4, 2021
The Internet is clumsy!! The speed is low!! Many sites do not load! If you set a high-quality video, it takes half an hour to load, or maybe not at all! It's impossible to watch movies normally! Question: what should I pay money for????
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3
2
October 12, 2023
Always dissatisfied staff, queues for hours
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2
1
July 18, 2022
Excellent staff. Pretty fast and high-quality work
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2
2
February 23, 2024
Polite staff.
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2
October 30, 2021
I have been here twice and each time the service was pleasant and courteous.
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2
1
November 2, 2021
The terrible incompetence of the staff...I came to change the clear 100 to clear 100 smart...I lost the promotion and I got a new connection and the tariff doubled...but no one notified me about it...terrible incompetence...
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4
2
July 7, 2020
The tech department is working quite cheerfully and without delay. The absence of an electronic queue was very surprising
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4
1
August 17, 2020
Everything is great, a good government provider. Much better than A1.
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3
4
November 27, 2021
A very convenient application
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2
2
April 10, 2020
The central office in Svetlogorsk. There is a department for working with legal entities.
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3
2
February 11, 2020
In general, I am satisfied with the service, but the long wait spoils the impression.
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4
2
June 4, 2019
disgusting.
They are slow, slow, and collect a lot of queues on small issues.
ON THE PHONE, I can't get through anywhere.
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10
1
August 11, 2022
Will go
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3
January 21, 2020
Almost everything is fine, but sometimes the Internet whistles
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3
2
December 20, 2019
Rather, the goat is only the boss. B. I. N. I apologize to the whole team.
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5
November 9, 2019
Well... The Internet provider... I can't say anything... Because there are no alternatives...
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7
1
March 28, 2021
Slow maintenance
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5
1
February 9, 2020
Calmly politely professionally
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3
4
December 4, 2020
It's not like you can't get through
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5
1
August 3, 2020
Customer service is so-so
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4
October 11, 2018
The service is excellent, we helped you choose a discount rate.
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4
2
April 12, 2020
I'm fine.
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2
1
January 5, 2019
The staff is nice and friendly...
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8
4
November 24, 2019
There is always a long queue.
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9
March 18, 2021
All
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4
1
January 20, 2020
Long queues!
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3
2
December 3, 2019
They don't answer the phone
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4