Белтелеком
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189 m
23 reviews
December 10, 2024
The services provide a normal quality of complaints, we can say no. It's fair. And so - today I was in Beltelecom Rechitsa, Gomel region. It is impossible to get through. For two days, no one took the tubes or dropped them. Advertising for,,new subscribers,, all over the city, is very attractive. And I just raised a new subscriber. My son has grown up , is 22 years old, works and I leave him an apartment, I check out to another newly acquired apartment (like,, a poor Belarusian single mother with two children and so on and so on.,,). What am I leading to- I came to ask what is needed to get a new subscription?? And they tell me: "And your subscriber is not new, the apartment is not his property, but yours, so tut-tut, all the old ones. " I ask them, how are you going to check this? To request information from the housing Department? Or a certificate of ownership? Do you have the right to such actions? And no one knows how to check . No one knows by phone 123 either (but they allow themselves to yell at me, even though they themselves warned 5 times that they were writing a conversation). In short , they are fooling us . A monopolist, they do what they want. I told everyone that I would leave and take my mother away. They won't get anything from me at all.
See original · Русский
August 19, 2024
On the fourth day, there is no Internet, and accordingly, television does not work. I have never been able to get through to any of the numbers listed on the official website of this organization. We are located in Vasilevichi, Rechitsa district. It was only through the main number 123 that we learned that there was a problem on the line, and that a specialist would be sent only after 3 days!!! Not within 24 hours, as companies that respect themselves and their customers do, but after 72 hours! And I can't even get through. Is it because we are in the region or because Beltelecom is a monopolist in this area? And can he afford such a dismissive attitude?
See original · Русский
July 3, 2023
It's all good. Competent and courteous staff filled this facility. They will always help you figure out communication problems. The service takes place via an electronic queue system.
See original · Русский
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