I use video surveillance from Beltelecom. It is often impossible to watch videos either on the record or online. I called and left a complaint. Uselessly. Apparently, specialists of the lowest level and knowledge are working. Today, the picture of yesterday hung in the video surveillance. They try to justify themselves on the phone, but it doesn't do any good. I don't give a single star, as this is not a problem for a single day.
Polite attitude to clients, but they are not experts in their work. Due to problems with the Internet, we contacted Beltelecom to replace the modem. They replaced it with a new model, but in the end we got an old modem from 2016. The Internet started to work even worse. A week later, we came back to replace the modem, but this time it doesn't connect at all
Subscribed to the channel "Yasna 100". I make the payment a month in advance according to the tariff. But after the 20th, they start sending SMS messages demanding payment, otherwise they will block the channel. During the period from January 22 to January 29, 4 threatening SMS messages were sent to the phone! What is this method of working with clients? The day before, Beltelecom announced that a shutdown is possible only after an 80-day delay. Truly, the right hand does not know what the left hand is doing!