Beltelecom
73 reviews
April 16, 2024
It's all good. Electronic queue. The truth is moving slowly. If you see that there are few operators and many customers, it is better to postpone the visit. The only downside is a lot of bureaucracy. Take everything with you. Passport, contract. Otherwise there will be problems. They don't want to serve. It's not supposed to. But when you start writing a complaint, then there is a senior administrator and an opportunity to resolve the issue.
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2
June 17, 2024
The quality of communication leaves much to be desired, although our package of services is quite good compared to others. At the same time, the services are expensive compared to competitors. It is almost impossible to get through for personal matters.
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April 5, 2024
The service is at a good level. Polite communication, thanks to the department of work with legal entities for their prompt work.
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November 18, 2024
disgusting work, it is impossible to get through to the specified numbers, miraculously I got through to 123 and waited for 10 minutes
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January 3
I can't reach you. They called three numbers, and no one answered for five hours.
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March 27, 2024
Thank you so much for being there. Everyone is so polite. It's nice to do business. Thanks
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2
February 27, 2024
It is clean, beautiful, and the work is very well organized. Pleasant staff
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2
February 24, 2023
Oh, and the offices.... It's like mail, no one knows anything, there's no one who understands anything, and most importantly, you can't find the culprit, but somehow it works. The equipment is all used. The Internet even seems to work, no matter what tariff they take, everything is at an average speed, the Hall was killed: a bunch of wires, another remote control and a lot of nerves (for those who have an old TV)!
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3
October 5, 2022
I ordered a TV in installments in the morning through the website. After 30 minutes, the operator called back, told me which models are available. We have placed an order. An hour later, the TV was brought to the house (I want to note that the delivery is free). They brought it into the house, unpacked it, connected it, everything works. The documents were signed on the spot. As a disabled person of the 2nd group, the service was at a high level for me.
Thank you very much for providing the installment service.
I also want to mention the wizard who was engaged in the connection.
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2
July 20, 2024
The quality of the Internet is poor , they do not take the handset,
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2
May 28, 2022
I would like to recommend visiting Beltelecom. Of course, now all questions about the services can be solved in the application and on the Internet. But I had to take the dismantled equipment for the home Internet. Firstly, the administrator is sitting in the hall, who kindly asks what question and immediately solves the problem so that the queue does not accumulate. And secondly, I found out that Beltelecom provides its subscribers with an interest-free installment plan for 24 months for household appliances. It was a pleasant surprise for me. The staff is very polite and attentive, just thank you so much for your hard work.
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November 27, 2023
Excellent service, polite staff, a large selection of goods!
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2
January 25, 2023
I read a lot of unflattering reviews, but I contacted personally and I can't say anything bad: there was no big queue (11.01.22), the operator was competent and polite, the wi-fi equipment, if used, was in excellent condition, connected in two days and everything is fine so far, we will continue to look. Something like that.
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January 21, 2022
Everything looks decent and the girls are trying. But when paying for the services of the 47p HALL. per month, the "very fast Internet" even in the bedroom gains only two antennas. And the maintenance of the network at the local level in the town of Bolbasovo is just a SHOCK. The local specialist, when taking over the shift, clearly does not undergo a breathalyzer examination, although he certainly should! Well, as a specialist, it's a corpse. And the impression is formed as a whole about the whole company.
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January 10, 2023
For the second month now, there has been a bad telephone connection, noise and buzz in the handset.I called 123 5 times, took an order, a specialist came several times, changed the modem, but the connection is still bad. Before the new year, the connection became a little better, and now there is noise on the line again. I don't know where to turn next.
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2
November 18, 2023
I went about the approval. Excellent quality of service!
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2
March 13, 2023
Fast service, and pleasant-understandable communication, the room is clean, there are no queues.
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February 26, 2023
Hello everyone, I live in Orsha Station street. Every day from 20 to 1 am, the Internet goes out or just the quality of the kaka.
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1
September 3, 2023
All issues are resolved quickly and politely.There are no problems.Thanks!
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May 25, 2022
Good specialists explained everything competently and in an accessible way. The relationship to customers is more expensive.
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October 18, 2021
I didn't like it once. I don't want to have anything to do with this organization. I brought the equipment of the former owner of the apartment, I was accused of something unclear. I terminated the contract for the deceased person. It's absurd! Rise from the dead!!!It's the 21st century. They are used to just rip off the money.
Taking off the phone, I paid the debt on Saturday, and today (Monday) I paid extra. Rave!
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6
July 8, 2021
On 8 07, 2021, beltelecom employees, with the position of the new fiberglass line, damaged the old line on repeated calls7 and 8, no one came from Beltelecom to repair the problems, most of the street along Osipenko and the streets adjacent to it were left without communication, including pinsioners who did not even have a landline phone, which made it difficult to call home the doctor on duty, as well as an ambulance, the question is why do We pay money to Beltelecom in the city of Orsha??? Beltelecom violates the terms of the contract, damage has been inflicted on beltek for the second day already!!!!!
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April 11, 2022
I really agree! It is not realistic to enter and exit after 5 minutes. I was 7 in line and homeworked for 40 minutes. Out of 10 windows, only one works, that's what sucks, what they charge such money for...
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March 6, 2021
Everything is clear and impeccable in the service.
The operators are friendly and courteous.
But the room itself has no ventilation!
According to the administrator, there are air conditioners in Nilicia, but especially at the present time in a difficult epidemiological situation, the lack of exhaust ventilation is tantamount to suicide!!!
It remains a mystery or an intrigue how the operation of this public space without ventilation was allowed at all?!
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5
1
November 17, 2023
Very slow-working staff, waited in line for 45 minutes, although there were 3 people in front of us, and two operators served people.
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2
October 3, 2022
They installed a new fiber , initially installed a modem that did not match the tariff plan ( according to the employee , the modem was weak ) , they made an exchange for a new one and told them to connect it themselves , after , when handing over a weakly working one , they began to present for the wires that they did not give us , a terrible place
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October 26, 2021
So I read the reviews and decided to write too, yes, it really sucks, I'm swimming 35p per month and the speed is 6.4 kb per second, that's how it's worth switching off and changing to another avot and dokozatelstvo through the bedroom
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4
June 22, 2021
In principle, it's not bad, I've been here three times. Once upon a time, it was necessary to wait for kilometer-long queues. The last two times there was a full draft. The staff is polite and competent. Like the connection itself, not in this review)
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August 10, 2021
The service during the visit is quite fast, quick solutions to issues, an updated hall.
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September 11, 2022
Excellent, polite, patient operators.
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December 17, 2020
The service is good, but there is a small problem in replacing the modem if it fails, the queue, they will come up with something else then pick it up, too, there are problems, and otherwise excellent service.
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3
January 21, 2023
Professional approach to each client
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June 4, 2021
A centralized operator of communications services. The zonal node. I am not very satisfied with the service. They may impose an extra service like a music marathon or a tariff for 100 rubles. That's why I lowered my grade.
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October 27, 2021
nothing has changed in 15 years, everything is just as slow, the bureaucracy, and then they don't have employees in place, then the program is frozen...
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7
November 16, 2022
You can sit in line for an hour and not get an appointment with the operator
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May 21, 2022
Beltelecom is wonderful! But it would be cheaper, there would be no price for you!
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May 23, 2020
Thank you for making a separate window for receiving parcels, as there are always a lot of people there. The electronic queue is in order, parcels are not in priority as on others
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1
February 8, 2022
You pay a lot of money , and the Internet turns off after a week
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December 25, 2021
The queue is moving slowly, 4 people have been in line for more than an hour
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4
April 3, 2020
I stood in line for a very long time , people who came after me passed faster, I sat for 1 hour , took another number and passed through in 15 minutes
Poor service
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5
June 17, 2022
The service is very slow
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2
September 16, 2019
Terrible organization, there is an electronic queue that does not work.
There are a lot of tables for specialists, one or two are working.
The support service is useless.
After connecting to their services, you give yourself to yourself
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3
May 14, 2020
High-quality service,respectful attitude,friendly staff.
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3
June 26, 2022
Reliable as a Swiss watch
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April 20, 2022
Electronic queue, that says it all!
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1
June 18, 2020
They serve customers very slowly, there are so many free cash desks, only 2 of them work, the queue is like in the USSR, we live in the 21st century, I am very unhappy.
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1
March 17, 2019
A nice large hall with an electronic queue. It is possible to solve all issues related to telephone communication and the Internet. The presence of queues is upsetting. There is a bank terminal in the hall.
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February 9, 2021
The service is at the level, but sometimes you will have to stand in line for 30-40 minutes
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October 3, 2021
I would like to discuss it faster.
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4
June 27, 2021
The speed of the Internet does not even come close to the stated one..
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