The equipment is clumsy. Xpon has been changed several times. In the last xpon, the wifi died. I'm sick of changing it. If you bought an external WiFi router, then the Internet is very good.
I spent almost two hours in line to the operator. As a result, the working day ended and I could not solve all my questions.
The conclusion is a very poor organization of work.
It is not clear when to come, so that there would not be such huge queues, waiting for 40 minutes! The specialists are great, they will tell you everything and prompt you.
One plus - the queue came up quickly. Until you come in person, nothing is solved - neither by phone, nor remotely, nor in another office. It's a shame what century they live in at all.