I really liked the staff. The people are nice, they talked very politely. I ended up in the equipment replacement and configuration department. The man listened to the problem and replaced the router without further ado or questions. Upon request, he gave me a new sample, told me everything and advised me what to do and how to do it. The staff is 5!
And in general, Beltelecom's services leave much to be desired… There are frequent problems with the Internet, and the equipment is not of high quality, but the staff working there has nothing to do with it.
It is interesting to know when employees have upgraded or confirmed their qualifications? Everyone has their own version of the answer given. Everyone is very measured, you need to spend about an hour in the queue with the number of 3 people in the queue. As a result, the prefix was changed, the Internet is guaranteed, but there is no Wi-Fi.
Everything is fine. It's nice and clean inside. But I was not very lucky with the consultant for the first time. Attempts to "sell" absolutely unnecessary additional packages to me are annoying. And here is a master for installing equipment at a height! I was lucky with the consultant the second time. the girl quickly solved my question without any additional services.