Tlc Minsk-Beltamozhservis
169 reviews
September 23, 2023
Good service,
1
January 25
Very cool.
The most polite specialists. They'll prompt you, help you, and it's very convenient to send them everything on Viber. I cleared the car in an hour, and that's possible and faster.
EPTS is also convenient. To leave the house, the girl opened the window and accepted the docks, although she had lunch.
Honestly, the service is excellent, I didn't expect it. Well done.
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January 23
The best customs terminal for a trucker.
There is everything!
I've never seen a friendlier staff anywhere!!!
Security guards, declarants, warehouse workers, customs inspectors - friendly and nicer people can not be found ...
The cafe is just SUPER!!!
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November 22, 2024
He cleared the car as an individual. The car was self-propelled. I arrived in the morning and left in the evening. There were some difficulties, but this is because I was doing it for the first time.
The attitude of the employees, starting from the checkpoint and ending with all the others, is generally friendly. Maybe in some moments it is slower than I wanted, but in some moments it is even faster than I expected.
To summarize, I put 5, but it must be understood that this procedure is generally not done in 5 minutes.
I did not have time to do the EPTS on the day of customs clearance (although theoretically it is possible) , but I took a form and a sample and filled it out almost completely while I was passing the time. In the evening, I finished writing at home (and there are a lot of items to fill in), and in the morning I arrived and filed in 10 min
. p.S. A good dining room at very humane prices where you can pass the time.
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1
November 11, 2024
I'm absolutely thrilled! For the first time in my life, I had to apply there for EPTS. I walked on shaky legs, I thought that I would spend the night late, so I would also exhaust my nerves, as usually happens in such organizations. But no! A wonderful employee. She explained everything clearly, suggested what and how to make out, without any arrogance and discontent. Everything was easy and simple to fill out the first time, I paid everything on the spot at the terminal, and after half an hour I was already free. Sweet, sweet, woman! (Unfortunately, I didn't pay attention to the name) Thank you so much for your professionalism and humanity! Thanks to such employees, the purchase of a new car remained a joyful event, and was not overshadowed by paperwork, which is so hard for ordinary people☺ Once again, thank you very much!
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November 21, 2024
There are a lot of bad reviews, most likely due to nervous tension.
In general, everything is very good.
The declarants calmly and politely explain the points, and are generally friendly.
Although he did not clear the car the first time, the impressions were positive.
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January 9
I had to face it for the first time in my life. The reviews were very different, we were preparing for everything. The queues are long, yes, but the attitude of the staff! Kindness and positivity! The desire to help!! We messed up a lot, but no one ever yelled) this is a LEVEL for us! Smart guys! Pleasant staff, so the impressions of the work done were not tarnished by the long time spent here) thank you!
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January 22
Extremely negative review! I was engaged in car customs clearance for two days (January 20-21, 2025)!
It all started with the fact that the girl from the 2nd window, when asked if the Renegade Jeep would be cleared without providing a certificate from the official dealer, searched for something on the computer and answered positively. Although this particular make and model is indicated on the Beltamozhservice website, it is necessary to provide a certificate. The incompetence of the employee is obvious! I've lost time and money because of this! Since I had to return to Minsk and go to make a certificate, which, by the way, costs 270 rubles, and this is already without a car, on my own, because I handed over the car to the parking lot of the Beltamozhservice. Then, apparently having received a remark from an older and more experienced friend present nearby, she began to ignore me and delay the customs clearance procedure. As a result, I took two days to register.
Appeal to the management of Beltamozhservice - Are you a large organization with a huge turnover and number of employees and cannot afford to send a competent and EXPERIENCED employee to receive documents? Who will not treat with disdain and negativity the people who bring you money (a lot by the way). I will say even more, if I am crooked, oblique, smelly, etc. - I MUST be served as soon as possible and with a smile on my face!
I'm not hiding anywhere, and I'm sure I'm right! If you want to talk, it's very easy to find me - I specified the make and model of the car, and the time frame when it was too. I am aware of the responsibility for my words. With all due respect, Vladislav.
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September 25, 2024
1 star only because you can't put 0 stars. Write out a notification - you need to check out for half a day. Checking out is the same thing. The perishables go out of turn, coupons are collected, and 1 coupon is pressed in the windows, no one came, and the next coupon is not called, they are doing it is unclear what. As a result, a live queue of 10 people stretches for hours, and then you don't have time to get to the unloading, loading, people are waiting for you there and don't understand why you unloaded customs clearance and haven't left for 2 hours yet.
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1
October 1, 2024
There is always a queue to stop by ...
I stopped by at 19-17, almost 2 hours before the end of work, I did not have time to write out a notification, I had to queue again on the territory at 22-00 to write out in the right box where an unfriendly pensioner guard sits, who reluctantly wrote out a notification with one finger.
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July 27, 2024
A disaster, not customs. They don't want to work, from the word at all, there was no such thing at other customs. There is an electronic queue, but it is useless. In an hour, the queue has not moved a single person, the windows are closed, the only open one answers the question "Why is the queue not moving?": "All specialists are busy, as soon as someone is free, they will be called."
The question creeps in, what are the specialists doing if the queue is absolutely not moving. As a result, the person who arrived at 10 a.m. had the paperwork accepted after lunch. The number was the 25th. The queue didn't move at all until lunch. In total, at 17:00, the person is still at customs and, according to forecasts, he will still be sitting for several hours.
In general, I do not advise you to come to this customs, you will only waste your nerves and time.
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August 14, 2024
The workers do not want to work at all, the working hours are until 21 00, arrived at 19.30, took a ticket for registration of the EPTS, the queue did not move at all. Niko was not in the window for an hour. At 20.45 an employee came, took 3 people and said that the working day was over
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December 20, 2024
I've been standing for the 8th day now. I don't know what the reason is, the customer or the customs. The toilet is normal, the cafe is expensive, there is no shower (there is one, but you can't get there because of the X-ray), the store is far away, Parking is asphalt
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August 30, 2024
Not bad customs, everything is refined, the biggest disadvantage is there is little space to wait for arrival, there is no parking at customs, which is why there is a constant collapse at the check-in.
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July 5, 2024
I cleared the passenger car as an individual (in three hours). Everything turned out quickly. The declarant girl from window number 10 and the big man from the checkpoint are the coolest and coolest!! Special thanks to them!!
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2
September 28, 2024
There is no "one window".
There is a queue for each procedure.
Everything is as confusing as possible.
It's a place you don't want to go again...
but the staff are polite.
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August 10, 2024
The design is like everywhere else. The dining room is super! Even alcohol can be consumed.(they also sell there) . Clean toilets. There is a good shower room. The prices are 100% adequate!
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April 6, 2024
Everything is fine. For the driver ( there is everything ) shower - toilet - cafe . This is not a little important - for the driver!. Everything is nearby . Cargo clearance is not long . After registration , you expect a call . The staff is very pleasant - and the atmosphere.
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September 5, 2024
I did the EPTS, went there after 15.00, there are not many people in the queue, I gave the documents within an hour, the EPTS was sent in less than a day, thank you for your promptness!
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June 3, 2024
A large complex, unfortunately it is difficult to figure out where everyone is, but the friendly and friendly staff compensates for this. Helps and even accompanies.)))
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May 8, 2024
There are no questions for employees, but there are a lot of questions for the organization. Why do two out of seven windows for receiving documents work? five people have passed in two and a half hours, banks close early and do not work on weekends and holidays, because customs is working, a lot of unnecessary signatures need to be collected from customs, as in the Soviet union
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August 31, 2024
A great company, there are no problems with them, everything is on time, clearly and smoothly. I advise everyone!!!
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February 2, 2024
The employees of Beltamozhservice are just great. Everything is fast and clear. The cafe- dining room was also pleased. 2.02.24. arrived at 9.00. At 13.40 drove the car from the warehouse. Maybe I was so lucky that there weren't many people?! I liked everything.
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1
1
April 2, 2024
There are no walls in the toilet outside the territory in the parking lot for drivers, but everything is fine in general, everything is clean, both on the lawn and on the asphalt are cleaned, everything is very good
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April 14, 2024
11.04.23 the car was cleared for a customer from Moscow. We arrived at 15.00, and left by car at 20.00, problems with e-passports, long queues, we managed everything. car-sale.by (America,Europe, China selection, delivery and customs clearance of cars).
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May 26, 2024
First of all, they give ready-made documents to car transporters, and then to private individuals. As a result, instead of the prescribed time frame from 1 to 5 hours, the documents were issued after 8 hours, and this is provided that the declarant was hurried several times. It is also not always possible to insure a car.
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October 17, 2024
Everyone is as polite as possible, friendly, understanding. A super team
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September 30, 2024
Everything is pretty good if you know everything, neither brokers, employees, nor drivers, colleagues will tell you
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September 21, 2024
It's terrible, the service is at 0. There are no parking spaces, queues due to the unwillingness of the declarants to work. Artificial queues.
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1
June 19, 2024
A very pleasant place, good staff, it was a pleasure to work with you, all the best to you.
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January 6, 2024
The service is just terrible, they take one person for 20 minutes, and then they sit for 20-30 minutes without calling anyone.. Very slowly, the specialists are not in a hurry.. And people who have passed, come back, get stuck out of line, although there should be an information window for this..
So get ready to spend the whole day
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1
August 21, 2024
Everything is very sad, cars forced everyone to queue at the entrance, trucks have nowhere to stand
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January 6, 2024
Out of 11 windows, only one window works, 19 people are accepted for half a day, workers leave their places and all the windows are empty for more than an hour, people come to the opening 350 km away and do not have time to pick up the car. For the money that people leave here, you can hire more workers and accept them faster.
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January 8, 2024
During the day, we solved the issue of registration and gave out a car, we can say separately about the cafe-buffet, a very polite seller, delicious cuisine, clean tables!!!
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1
October 1, 2024
Customs is normal, but it's difficult to drive in a big car, queues for check-in
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February 9, 2024
They don't seem to work badly, but there are some workers who don't want to work at all. They are even too lazy to take the documents themselves to each other - they send a driver, but they don't walk very close..
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September 19, 2024
Everything is very difficult, the staff are angry, there is no one to turn to for advice
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June 24, 2022
I live a kilometer from the VET, I visit regularly.An excellent selection of high-quality alcoholic beverages.On Wednesdays, 10% discount on cognac (a huge selection, for every taste),polite staff,normal cooking, juice in glass bottles.I stock up only there., everything is branded, high-quality, I recommend it.
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3
September 19, 2024
Everything is very slow, the terrible work of customs
The delivery was closed for 5 hours
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June 6, 2023
I have never seen a faster car registration procedure in my life. The only question is how to pick up the car from the parking lot - I came with my baby to pick up my car, but you can't go to the parking lot with children. The essence of the ban is clear, but how to leave a two-year-old with someone else's uncle remains a mystery to me. We arrived another day already.
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2
1
September 13, 2023
On Saturday, applications will be accepted according to the following scheme (2 declorants) - at 9.40 I took a coupon by 15.00 your turn came. Provided that there were 9 people in front of me. If you came to pick up the car on Saturday, then it will be possible to pick it up by lunchtime the next day.
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1
October 4, 2024
Like all Belyatamozhservice .Queue , etc .Wait.
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April 9, 2023
There is too much running around, declarations are issued at the level of the beginning of 2000, you have to run back and forth to pay for parking, it is very inconvenient, especially if it is the first time. There are no representatives of insurance companies. But with all the negativity, there are people who are in their place and thanks to the dedicated work of these people, most of the negativity is smoothed out
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2
September 7, 2023
An excellent modern company tailored to modern markets, a large range of services from customs clearance to sending a train to China!! Large warehouse areas , equipped with modern warehouse equipment and competent staff .
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February 29, 2024
The service is top, the staff is amazing, the product is delicious, especially the pies.
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January 22
Very polite people))nice.
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April 6, 2024
They don't even deserve 1 star. They work sooo slowly, as soon as you don't come to them, they will throw out at least a day. Service 1-2 villages per hour
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October 25, 2024
Disgusting, I recommend contacting private companies
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March 19, 2024
5 stars exclusively for employees). We listened, understood everything, and dealt with the issue.
But in general, customs is a circle, and yes)
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December 3, 2024
They quickly unload and process documents
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