Many thanks to the Belsplat staff for carrying out the modernization at our entrance. The equipment is now new, beautiful, the keys are modern, it's nice to go into the entrance now. They also lived with a terrible door for a very long time, as long as they did not apply to the housing department, they ignored it. And you promised to paint it after the modernization and painted it. Thank you for your work
A few words about the work of the Vitebsk office of Belsplat. A couple of years ago, the previously installed equipment began to malfunction: the door jammed in the cold, and the residents had to call the master. In January of this year, the miracle door broke as many as 3 times. On 01/27/25, the master answered the call and seemed to fix the malfunction, but the next day the equipment again refused to function and the system began to open every 15 seconds, regularly saying "the door is open" (day and night), which undoubtedly did not please the residents much. On 01/30/25, the door continued to live its life, fell silent and completely she stopped responding to external stimuli.
The solution proposed by the operator / secretary / employees of this organization is as simple as five kopecks: replace the equipment located at the entrance to the entrance, because its service life has expired. It is said, but not done, because to carry out this action it is necessary to collect 51% of signatures, and the organization categorically does not want to do this. According to the person answering the phone at Belsplat, they do not have the right to turn off equipment that has already worked its way out. That is, there is no
way out. P.S. It is impossible to get through to the director in Novopolotsk. His peace is carefully guarded, but his full name is not voiced.
Thank you very much for your prompt response to the request. I made an application yesterday, and today the guys replaced the door closer in the entrance with a new one. Everything works! Respect!
I put a door in the vestibule for myself, I am very satisfied with the work and quality of the door. Many thanks to the installers, and most importantly to the organizer of the work, engineer Sergey Nikolaevich, an excellent specialist in his field and just a good person.They are warmly welcomed at the office and are always ready to help and tell you about the products.I consider this company to be the best in the production of doors.Thanks
Thank you very much to the girls for letting them in for lunch, quickly signed a contract and took an application for door repairs, everything was already working in the evening. Special thanks to Anastasia, that's how everyone would communicate in organizations.
I asked about the repair of the intercom in the apartment and the adjustment of the door closer on the entrance door. The dispatcher politely accepted the request and clarified all the questions. We reacted promptly, did everything quickly and clearly. The master is tactful, polite and qualified.
thanks to the staff of belsplat for the modernization carried out at my entrance!!! finally, we have normal keys, and not like in the Middle Ages. I hope you will paint the doors again, we are really waiting. special thanks to Anastasia's operator for her help in carrying it out. Everything is clear and fast
If it were possible to put a zero, then it would be fair.You can't get through to the organization, and if you do, then you can only hope that your application will be considered.It is to hope, because I left a request for the repair of the intercom, explained the circumstances why it is important to make repairs as soon as possible.A month and a half has passed, but the cart is still there.I understand everything, but what if they have the same master???As a result:the service is zero, the quality of service remains a mystery.I do not recommend it.
Not an intercom, but a punishment. They forced to install a new system in the entrance, change the tubes (the cheapest without the right to choose for 70 rubles.?) less than a couple of months later, the door in the entrance is open for the third day and no one is going to do it!!!
Thanks for the work. I bought a new handset on WB, but for some reason it did not work correctly. The master who was called fixed the malfunction even without my presence.
12.09 I ordered two keys to the entrance. They answered me on the phone that they would do it in the office, but they only took payment, informing me that the program had failed and tomorrow the master would make the keys at the place.
The master was supposed to appear from 10 to 13 in the afternoon, but in vain, neither at this time nor at 14 after promising to call the office, the master did not come until 16.
There is incompetence of employees, non-punctuality of craftsmen, as a result of which the customer pays money, spends his time and nerves.
Review: hacks
I would like to tell you about the work of this "office".We had an operator Anastasia (07/06/2023), not only did she talk to us in raised tones, she also hung up on us. And we just wanted to find out the reason why our intercom has not been working for half a year . But we were to blame for this, they just threw the contract into our mailbox. And it turns out that we still had to take them to Vitebsk, but I'm a man with sore legs and I can't do it.
The intercom broke down, we contacted Belsplat. The next day, the most wonderful master Andrey arrived and fixed everything for us. A super specialist and a very pleasant person. They left us very satisfied)
Thank you
A magnet from the intercom was stolen from our door. However, this is not subject to free replacement. We've been paying dues for 20 years, nothing has ever broken. They also forced me to pay in full
I got through the first time. The polite dispatcher accepted the request. The next day, the master came and fixed the intercom. Everything is fast and clear.
In principle, a normal office, there are not enough stars from the sky. I took the keys to the intercom there at the request of my friends. The entrance is like through a balcony, but in fact it is.
The intercom was not checked when installed. Later, when calling, the wizard did not have the tools to connect. He promised to come as soon as he finds a drill...