Incompetence, lack of courtesy of the staff. And at the same time, the untidy appearance of the same staff.
Here is my review after visiting this institution.
In July, they took out insurance for a visa. The agent persuaded her to arrange the best insurance just in case, so that, if necessary, she could make an appointment with any doctor. As a result, in September I needed to make an appointment with a gynecologist, after 3 days of waiting, the agent wrote that unfortunately they could not sign me up anywhere. At that moment, I wondered why it was necessary to offer such insurance. Now I have a toothache, I turned to the insurance company again with a request to make an appointment with a doctor, to which they replied that they had no partners in the city where I now live. The question arises, why sell the most expensive insurance if you can't sign up for any doctor in the end?? Disgusting attitude towards customers.