I don't know what the previous speaker had with a bad review, but I'll share my opinion and impressions over the 4 years of rent. About 60 times I ordered small equipment and 3 times I ordered diesel lifts. The guys are generally great, the service is excellent. There were nuances, but they exist in absolutely all organizations. All the issues and problems that arose were resolved promptly, even when I messed up myself)
If a tool broke down in the process, it was brought in and changed without any problems. Everything is also fine with the delivery, they brought / took away. They will consult you by phone + you can buy sandpaper, etc. on the spot. In general, I want to thank you for your work and for making our construction projects a bit enjoyable :)
I chose the organization based on positive feedback. It is not clear where these 5-star reviews come from. We took a trimmer. The first one stopped after half an hour, the nozzle is not spinning, the call to the organization will be replaced. Go 25 km one way, okay. The braid was replaced , and after half an hour this one stopped. The bell , come and see it replaced . It was enough for half an hour , the lace came off. The tool itself is not clamped, the handles are in one direction, the nozzle is in the other. Bottom line: the job is not done, although it was a torment, not a job. When handing over the instrument, we saw a picture of three people in a queue with the same problems. At the same time, the service staff behaved obscenely, waving their hands and talking very politely to customers. A terrible organization.
Think carefully before contacting this company! In the afternoon, they booked an 8kW generator, upon arrival it turns out that this model is not available (it was essential that the generator be started with a key and this was told to the manager when booking). Managers generally don't know which models they have available and which ones they don't. Eventually, they found some kind of generator with the same power and a factory with a key. In the morning, when we turned on the generator to start work, it could not stand 4kW-5KW, they began to call technical support, they had one answer, "bring it back."
The result: The job is up, the money is lost (the driver with the car + rent). The specialists are not competent!
The lowest level of understanding by the company's employees of the service delivery process and a complete lack of customer orientation. I wanted to describe the situation as a whole, but I just feel sorry for my time, as there are shoals at every stage. If possible, just don't choose this company! They believe that 30 rubles is more expensive than the company's reputation and do not even consider it necessary to apologize, writing off all responsibility to a young inexperienced employee.
I took a 340kg vibrating plate, it broke down in the process. I sent a video and recorded the fact of the breakdown, I did not make any attempts to repair it myself. I was upset because I hadn't finished my work. When handing over the equipment, I was not presented with any claims and the rental price was fully refunded.
The problems that arose were resolved promptly and without additional financial burden for me.I plan to use the Company's services in the future and recommend it!!
The attitude is good. The price is not minimal, but there was a need for urgency.
I took a soldering iron for polypropylene pipes: it feels like a tubed tool, I didn't have much work, but if they worked all day it would be hard.
Polite staff. They told me clearly, they made it out quickly. During the issuance, they showed how to work with a Kercher sink. Satisfied. You can apply.
An adequate approach to customers, a good choice of tools and the professionalism of the staff at the issuance and acceptance of the tool! Rental prices are reasonable.
It's a pleasure to work with you. It gets better and better every year. We were especially pleased with the work with VAT and deferred payment. And you always have a fairly wide range of equipment. But people decide everything) the smartest and most responsible. Thank you.
I put 4 watches on because the rental point is solid, positive and customer-oriented. They help load a heavy tool into the car, go to a meeting at various points (they are ready to wait if they close, they can extend the bureaucracy without problems, they don't have enough for a couple of kopecks - they take my word for it), but as tar is found in almost every barrel of honey, so there are nuances here: a dust bag torn into a "shield" and sewn / re-sewn like a beggar's socks, consumables are not actually on sale, well, for example, if you take equipment before closing the office in the evening, there are consumables on the call, but when paperwork and loading it turns out that they are not there. The main shops and construction companies specializing in consumables are no longer working (day off), and in hyper such a position or not or it will be at the price of a wing from an airplane in the amount of 1 piece, but at the same time it needs to be adjusted in size, so you need to take into account this nuance, well, 4 points only for this, at the same time, with taking into account what has been written, I recommend
Quickly, correctly, politely! A tool for any needs. You can book and you will be notified when the necessary equipment returns to the warehouse. I was very pleased!
A great tool rental company. Friendly staff, serviceable equipment. Booking by phone works - it is very convenient. A wide range of equipment from professional to amateur.
Very good tool rental. A good choice.Rental prices are average in Minsk. They work until lunch on Saturday, and Sunday is generally a day off.One caveat, it is located on the territory of some kind of base. You need to drive under the barrier or go through the checkpoint to get to the right address.
Only positive impressions, the lift motor was urgently needed to be removed, on January 6 and 7, I called, no problems, they work on weekends, it turns out, I returned the 7th to 12, so also half of the rent was offered either in money or for a discount on the sl. order
I rented a telescopic stepladder once, I won't go there anymore! Maybe it's not bad for the price, but far from it, the quality of service, conditions and quality (the condition of the instrument) is poor. I didn't like it. Probably the tool can only be taken at the construction stage, or I was unlucky, there was no normal working and clean staircase.
Pleasantly pleasing to the eye is the presence of an assortment, attention, care and depth of respect, not counting the delitant, although in fact the delitant
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Show business's response
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Клим
Level 4 Local Expert
March 2, 2024
The jackhammer stopped working after 15 minutes of use.I immediately brought it back, explained the situation and what the problem was.The receiver, after examining the instrument, agreed that the instrument was defective. None of the company's employees offered to replace another one or refund the money. I completed the work with another tool taken from another company.
The result in my case is wasted money
On the plus side, work on weekends.
Of the minuses, what I didn't like was that, first of all, they look at some databases of the Ministry of Internal Affairs. I have a debt to the state, and I was refused in this regard. Well, the other day I wanted to take a Gander (hydraulic crane), they refused for the same reason. I issued it to a friend, we stopped by to pick it up, but it was huge, in short, it did not match in the photo and in reality. I will not apply anymore.
They live in a real forest, it was even scary to go in the evening in the dark ...
They work seven days a week, the schedule is acceptable, the prices are average, the choice is large.
Just before the weekend, be sure to book the desired tool, otherwise you will get what remains. And everything happens there.
I wanted to rent a woodworking machine. I called, they said there is, come. The next day I arrived, placed an order, when I arrived at the warehouse it turned out that the machine was not fully equipped, there was no guide rail and the table was hanging and not fixed. The storekeeper said in plain text that he did not advise taking it. As a result, I was left without a machine and lost a lot of time.
Good afternoon! The range of tools is large: from a drill to a tower, both for home repairs and for construction. There is even a delivery. The tool is more complete than at other rental points. One bad thing: parking for 4 cars. I always rent a tool here.
The old grinder does not start the first time, the bag is torn, the wires are bare. Some deadlines were agreed with the staff, and as a result, they took payment for another day
Excellent staff and service, a wide range of equipment. They are supported in case of a breakdown. We have been working with them for more than one year
Probably the largest tool rental service! There is everything!!! The staff is polite! Experts in their field are working! They will always help you decide on the right tool.
You can buy the right tool here. Inexpensive!!! And you can repair your own, too!!!
For a very long time, for maybe 5 years, I rented various tools from them, and I am always happy with its condition. I advise everyone, when I do not have enough tools for work, I always go to them, just call to book.
Huge selection of equipment 👍
Attentive, professional staff
We have been working for a very long time and are ready to cooperate further
It is recommended for both private consumers and companies