Белпочта, почтомат
172 reviews
July 16
There is always a queue, as we wrote earlier. Very powerful air conditioner, blows through the entire room. A good assortment of postcards☺️
The last time I was here, the store area hadn't been finished yet. Now it is decorated, a variety of goods. Prices for some confectionery are lower than in chain stores. But friends, what is the point of this zone when there is NO seller at the checkout?
I saw that people were also interested in the grocery department, but it was simply impossible to buy 😆
Hire someone, please
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1
September 3
It was after 6 p.m. on a weekday. The service was conducted by two specialists, an electronic queue. The air conditioning was working in the hall, so the wait was quite pleasant. There were 5 people in the queue (I read other reviews and realized that I was still lucky). There is a shop in the hall (it did not work), tables with chairs, a corner for children where you can draw at the table. The staff is polite, everything is clear and the questions are relevant. Maybe there are a lot of people here in the days of retirement, but today I was just lucky...
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May 24
Very good beautiful post office, clean, tidy, there is a place to sit, competent, polite staff, work quickly, efficiently, there is a good department of related products
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September 17
The room was put in order, the electronic queue. There is a place to sit and draw for children. The store started operating on an empty square. The wild queues are gone. It's nice to come in. Well done!
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May 16
A lost place, what used to be, what is now. If you want to stand in line for half a day, go here. In the morning there is a queue, at lunch there is a queue, after 17.00 there is a queue. If you want to stand less, you need to come from 10.30 to 12.30 and from 15.00 to 16.30, but if you work yourself, then this becomes a problem.
There seem to be enough windows, but not enough staff. They work for 1 person per direction, there is no interchangeability, as a result - low throughput.
In 2023, an overhaul was carried out in this department. I thought it would get better after the repair. It's gone... The same number of windows, only the interior decoration materials have changed, and a store has appeared on half the area of the post office. The post office is trying to compete with large retail chains. It's a bad idea. It would be better to focus on expanding the service and services.
On the positive side, there is a smart guy working at the post office. He is not stupid, thinks quickly, and is correct with visitors. I always used to queue up for him because I was moving faster. When the electronic queue was made, now how lucky you are.
I've been watching him there for many years. I appeal to the Belpochta management: isn't it time to move the guy from the 56th department to a promotion? He's had enough of hanging around here.
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July 28
The staff is working slowly
I stood in line for an hour, as a result, I could not receive a money transfer due to the lack of cash at the cash desk, and they do not know how to transfer to the card (I went to the 19th branch, there are no problems immediately to the card) if possible, go to another branch
I regret that I did not leave a review in their complaint book(
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January 22
The post office is working normally. The room itself is pretty clean. A dedicated workplace for the sale of consumer goods has recently been opened. There are queues at OPS, just like everywhere else. But more often it happens during rush hours. In general, the staff is trained and polite.
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May 19
Regular mail. Clean, neat. There are seats, chairs and tables. Even some kind of corner "for children", but I didn't really look at it. 4 cash registers. But for all 4 to work, I saw only 1 time. I spent a maximum of 15 minutes waiting a couple of times. If he saw anything more, he stupidly left.
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October 8
Very good service, fast.
The head of the post office is kind., will always tell you how to do better, offer his services if something is not clear, explain
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July 22
18 o'clock, the peak of people... There is 1 window (out of 4), a queue of 40 people ... . But we closed 4 windows (there were 8) and opened a store, what are we going to do without a store at the post office...
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June 20
The pharmacy is a very good pharmacist, they will always tell you about everything.
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September 21
A very long wait! Why are the jobs not working according to schedule? But what does your heart want?! When they start swearing in the queue, they come right away.
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February 6
Quite a decent post office, especially when an electronic queue is working, there are places to wait, including for children, a department store for industrial goods has appeared, and if I understood correctly, an Internet access point (place).
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November 9
In the evening, ~ from 18.00, the queues are long, especially during the period of payment for utilities, only one of all possible windows is open.
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September 28
Disgusting. There is a huge queue, only one window out of 4 is working, the rest of the workers go back and forth in shoals pretending not to see people.
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July 2
Polite staff. The package arrived on time. Clean and tidy
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July 14, 2023
Сотрудники этого отделения работают в целом не плохо, но наши граждане которые хотят отправить посылку иногда не знают как ой правильный адрес, комп висит и не выдает результатов, все нерничают. При получении посылок тоже казусы то мы не хотим платить 8 копеек за просроченое хранение, то у нас нет паспорта отдали на визу???? Давайте будем собрание все и уважительнее друг другу, и тогда в стране будет гораздо комфортнее, я не ворчу а просто взгляд со стороны некорая часть молодежи , ну у нас продвинутая западное воспитание до лампочки, что меня не касается. Поэтому и результат такой.
2
November 8, 2023
We made repairs inside and a shop with essential goods and an electronic queue and for people with disabilities, but the same queues ... life goes by, and you're sitting at your parcel from four windows, only two work
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February 17
I have been using the services for more than 20 years. It was a little bad. Now, repairs have been made, some friendly girls have been arranged) It felt good. I spend no more than 15 minutes on a visit.
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January 24
It's a good department, not very busy. The staff is polite and attentive. There is a small parking lot.
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1
April 12
This is already half a post office, and the other half is already a store. But the changes have changed for the better, there is almost no queue for receiving (sending) parcels!
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August 14
The post office should primarily deal with parcels, and not with housing and communal services. Queues are like everywhere else, even in the morning
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November 18, 2023
Repairs were made and the result was a complete disgrace. Half of the post office was turned into a store. We had to sit there for a long time anyway, but instead of increasing the number of windows and employees, customers increased the number of problems. -10 for such "innovation".
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1
February 8
Smartly. The staff is trying) the store, of course, is a so-so idea, but in general Belpost is trying to float out)). Good luck to them.
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June 25
There are too many people. And there are almost no employees. It takes a very long time to serve
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August 14
The worst Belpost branch that I can remember in the last 5 years.
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June 21
In general, everything is modern, but there are not enough staff
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October 1, 2023
In general, separation is good, waiting within reasonable limits. And there will always be people who complain about queues. Although in grocery stores they stand at the checkout in queues and do not buzz))
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1
May 4
The staff is very friendly and fast. A good department.
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June 23
If you need to send a letter or pack a parcel, it's here.
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1
September 16, 2023
8 касс, но, как правило, работает две. Одна для посылок, другая для всего остального... Этого остального всего много и очереди всегда есть. Даже в будни утром.
1
December 12, 2022
Хорошее большое отделение, современная система с электронной очередью, все достаточно быстро, очень приятный персонал. Без проблем получила посылки с озон.
1
December 30, 2023
Beautiful inside, clean. Very polite staff, but very slow.
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December 29, 2023
After the repair is super! It's time to put the coffee machine on natural grain since the cookie shop has been opened
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September 14, 2023
Уютно, очередей нет почти.персонал приветливый. Режим работы удобный.
1
May 22, 2022
Удобное месторасположение, посещаю в течении 5-7 лет и проблемы все те же. Очень долгое обслуживание, просто иногда не хватает сил дождаться. Много мест для ожидания, довольно чисто, к персоналу по обслуживанию претензий никогда не было, но скорость обслуживания просто не серьезная
3
October 24
There are always long queues
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January 17, 2022
Очень густонаселенный район, обслуживаемый данным почтовым отделением, оттого и длинные очереди. Несмотря на большую нагрузку, персонал старается, всегда доброжелателен и вежлив. Хочется пожелать сотрудникам в новом году здоровья и терпения.
3
April 30, 2023
Время, которе здесь тратишь на получение отправления зависит от того, как работают операторы. А они иногда работают чрезвычайно медленно и нерасторопно
1
February 4
The queues are not large, the waiting room is large, there is a place to wait.
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November 18, 2022
заведение довольно не интересное,скудное, не красивое, персонал нормальный, помещение советского типа, но зато додумались поставить автомат для печатания бумажек с номерами .
August 9
Great mail
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August 14, 2023
Вежливо. Чисто. Есть где припарковаться. Норм.
July 15, 2023
Хорошее отделение, электронная очередь, кондиционер, вежливые операторы.
July 20, 2022
По телефону дозвониться просто не возможно. А если говорить про обслуживание, то все делается очень медленно, очереди большие. И на выдачу посылок работает только 2 окна, а все остальные свободны.
3
February 7, 2023
Очереди практически нет. Сотрудники вежливы, помогли правильно реквизиты написать латиницей))) Респект
October 23, 2023
Permanent queues. It takes 2 hours to pick up the parcel.
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2
February 12
The only one in the area, there are always queues
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September 21, 2022
Очень удобно для получения посылок: никаких очередей! Только заранее нужно оформить личный кабинет и подойти с паспортом на почту, а также успеть перенаправить посылку на почтомат в личном кабинете до момента поступления посылки на таможню.
June 18, 2023
инфокиоск есть, очередей - нет, велосипед на улице не украли и слава богу!