A wonderful, charming place!
It is very beautifully decorated, you can choose and buy stamps, envelopes and other souvenirs. The choice is huge!
The staff is very polite and friendly.
Good afternoon!! I would like to note the low level of Belpost's work. And more specifically, the Warsaw Highway 37 branch. Cashing out that the parcel came to them was not notified, they reached out that they had to pay for storage, the electronic queue is being serviced in violation.17. 05.24g spent 40 minutes. She went into the empty room, upset and disappointed.. And for a year of quality.....
Belpost has been very pleased lately.
There are practically no queues.
The service is perfect.
The operator-client dialogue is at a very high level.
Very, very pleasant communication
The Brest branch of Belpochta is like a separate art form that stands out from the entire Belpochta network. From the entrance group, to the assortment of goods and well-trained staff - if not perfect, then at a sooo high level.
I, Koshevaruk Raisa Mikhailovna, who lives at the address : Brest, D. Donskoy str., 9, sq. 2, I want to express my great gratitude to the postman of the 12th department Bartosh Anna for her responsiveness, attentiveness, kindness, understanding, and timely delivery of postal correspondence.I am a pensioner, a disabled person of the 2nd group and it can be very difficult for me to go to the department, since it is not close, so I often turn to Bartosh Anna for help with a request to bring me some small parcel, buy some goods at the post office, subscribe newspapers and she never refuses. And even she periodically comes to me and asks if I don't need anything, and if I turn to her for help, she always comes on the first call. There should be more good-natured and sympathetic people like our postman Anechka in our time. I ask the management of RUE Belpost to encourage this employee
We kindly ask you to find out why the schedule of the Brest post offices posted on the Internet differs from the actual schedule. It says on the Internet that work starts at 9.00, in fact it says that from 03.01.23 from 10.00. Due to this confusion, I had questions at work due to being late, I will have to write complaints. Where can I turn for an answer?
I have been serviced for 4 years by business mail - I like everything, but before it was more convenient to work until 20.00. Since this year, electronic advance payment is very convenient. The operator girls are always polite and sympathetic. The room itself is beautiful and comfortable.
I sent a package once, and I was outraged in my soul. A young girl, a postal worker, spent most of the time when making a parcel in the Viber of her phone....
Service for individuals is excellent, corporate clients are not very good-working hours are from 10 to 19, lunch is not prescribed, in fact from 13 to 14, I wanted to take an invoice for BSO, they refused, because the girl is at lunch, come after 14.00 (was at 13.45)
I was at the opening, very modern. But why such technological innovations for mail??? It is enough to simply divide into zones and cancel several operations, there will be no queues at all.
You can put up with everything, but NOT with the work SCHEDULE. That's why the MAIN POST OFFICE, to come, to go BEFORE other posts.Before the repair, there was another, acceptable schedule.And now the slacker's schedule. Because of this, OTHER THINGS, i.e. repairs, maintenance, lose their meaning.
Very slow delivery and processing of parcels. It takes 2 days from the Brest WASP branch to the Brest-7 post office, although the distance between them will not be 5 km!There are no complaints about the rest, nice people work.
It is impossible to get through on Sunday.of the 11 phones listed on the site, 2 numbers are occupied from 9.00 a.m. I called for an hour without a break.the rest of the numbers-no one answers.It looks like they're picking up the phone.and this happens regularly.
Well....so-so. I had to communicate at work. Then the receipts will be lost, then the amount will not be taken away correctly, then they will not say that the advance payment is running out. The organization of work is below average.