The waiting time is 5-10 minutes.
everything is clear and understandable.
I picked up the package. I am very pleased.
The room is clean, bright, air-conditioned.
The staff is laconic and friendly. Thank you.
Huge queues. To receive or send a parcel, you need to stand for at least 40 minutes. I was also upset by the fact that when one person appeared, who did not bother to take a ticket for himself, he was urgently (the pipes are burning, the fumes are still there), the employee silently began to serve him. For pensioners, mothers with children, people who go after work, for some reason they are not silent! Even when the old man asked at the window to help take the ticket, they refused. That's right, such a contingent of people is our priority.
Only 2 cash registers are constantly working (at best). Three times they asked for a complaint book - they didn't give it. I advise the head of the post office to take a closer look at the employee who constantly runs to smoke not during the technical break. It's just not possible anymore.
The electronic queue often does not work. To send a letter, you have to stand in line with those who pay communal services. The manager does not know how to communicate with visitors.
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Елена Р.
Level 7 Local Expert
January 6, 2024
I really like Belpost. The bright interior of the room is clean and cozy. Yes, it may be a small room, but it is not critical. The service is good. I feel comfortable there!
A post office in demand for receiving parcels and making transfers, sending letters.An excellent, necessary, important compartment for the microraeni.comfortable with the new system, it is possible to wait in line while the previous visitor is being served.
What can I say about mail, it seems that technology has been introduced in the form of an electronic queue, but this is a formality that works whenever you want.
Delivery of parcels under the mood, in half of the cases you need a passport and are asked to leave, in the other half they do not even ask, one day in the morning they were issued without a passport, and after lunch they already demanded, to the question why they were issued in the morning, there is a high probability of plunging into a wild shit, from which you will not emerge victorious, because they work there experienced professionals, Therefore, always take your passport and do not worry your nerves about disputes)
Although currently, virtually all employees have changed and everything has really changed in a coordinated way, it's nice to come and solve your issues with people who are not offended by the whole world)
If you were born in the Soviet era and suddenly inspired by the long queues and that atmosphere, then you need to come here urgently. Here you will plunge into that time, the time of the leisurely staff, you can sleep until it's your turn. And even the modern device for issuing coupons for priority (almost never works) does not save the situation))). So, for nostalgia for this post office, time has stopped here.
The queue is electronic. Serves visitors, as a rule, three workplaces, so you can handle it pretty quickly) In addition, the post office is located near a public transport stop.
Basically, good mail. There is an electronic queue, the staff is polite and professional. It can be very crowded, especially at the end of the month when the communal room is paid
Good department, excellent service.Friendly operators
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SVS SVS
Level 11 Local Expert
July 17, 2023
The location of the department is convenient. The presence of an electronic queue is a plus. This is probably the end of the positive qualities. In some cases, the staff is incompetent (even in matters such as sending a customized small package), and sometimes shows rudeness. The service is so slow that words cannot convey it. 1, maximum 2 windows are working (if you caught this moment, then you are lucky). The room is very small.
I am grateful to the employees of the post office for their work and good service. Employees serve promptly, attentively and kindly. I wish you good luck, always a good mood and all the best!
I rarely go there. Only to receive parcels from online stores. In principle, everything is fine. Well, except that the queues are closer to the 25th of each month, when people pay the rent. And this is when payments are available through other sources. I am glad that the post office is located next to the house.
There is always a queue outside. Very slow service. There is little space inside. Sometimes the Internet payment does not work and you have to stand in a kilometer-long queue to pay for a phone, an EPIP, etc. No matter how long it is, only two windows are constantly working, although there are more of them. They work extremely slowly, sometimes you want to accelerate, because young people can stand up, but elderly people are unlikely. There's not much place to sit down either. The door opens tightly - you need to make an effort to open it. For example, if you send one child, he will hardly open the door
All branches of Belpost are small in size, with the exception of the 30th. Moreover, some of them still have a lunch break, which is extremely inconvenient.
Belpost wants to cover the vast and the vast in the list of services, but does not really cope. Especially in terms of the delivery time of parcels and the availability of the entire list of attachments to parcels when they are delivered to the recipient.
I don't understand why there is a ramp lift for the disabled and mothers with strollers, if it is locked with a key, you press the button to open this lift, no one comes out, so the question then is, for whom did this lift was made? I was lifting a heavy stroller with an infant, and I'm climbing a long staircase. And the disabled , I do not know how they pick up mail .....
They refused to serve without a mask! Through the glass!! I had to buy a mask for 97 kopecks. It is 4 times cheaper in the store. And this is a state institution. Ripping off! The package was found quickly.
The building is new, beautiful, but the service is sometimes lame. There are kilometer-long queues. There are 4 cash desks. All types of payments and shipments are accepted, as well as Chinese parcels regularly find their recipients.
Actually, I haven't used the post office for a hundred years. And then I had to... The department moved into a renovated building. And computers, terminals and other gadgets... But, the mail remained mail. Slowness... A mess... A mess... Queues... Pensioners... And the staff is very nice...
it's like I came back to my childhood. Time suddenly stopped and stood for two hours... A cool time machine working in one direction - back to the twentieth century.
Nostalgia.
There are always queues, coronaviruses are collected in one place during the pandemic! For me, going to the post office is a serious test, the service is very lame.