The service is fast enough, the girls work quite quickly. The main thing is not to get into huge queues after hours (they often stretch to the street). The rest of the time, it is quite possible to quickly pick up the parcels.
It's a very small room, there are always crowds of people. Well, at least there is an electronic queue, but there are only 3 windows, so you will have to sit out an hour anyway.
I would like to come to the post office every day, with ten parcels from an individual entrepreneur, to be accepted without waiting in line. I stood for more than an hour today. And it happens so often.
The service, the employees are at the highest level. But.... a lot of minutes; You can't get a money transfer, there is no xerex, you can't get a printout of your home phone, there is no fax and other amenities that were not there before. Why was the telegraph removed?......!!! :-) Who was he bothering???...
The best post office in Minsk! They work late, there are almost never queues, and the employees are very polite. I have visited this department many times and it has always been a pleasant experience.
An electronic queue has been introduced. The priority is sending, not receiving. The staff is always polite and calm. One girl even warned me personally via Viber about the expiration of the parcel.