Otdeleniye Pochtovoy Svyazi № 13 Rup Belpochta
102 reviews
November 2
In general, the department is not bad, but for the 3rd time in a row I have come across an unpleasant woman who does not know how to provide service)
If you don't like working with people, work elsewhere…
I was at the branch on 02.11 (window 3), I asked if it was possible to put money on the card - in response I received only "impatient" and impolite answers. Communication was stressful every time)
Please note that I always start communication with all people working in the service sector in a very friendly and positive way. The service here is just terrible 👎
The photo of the ticket is proof that I was here)
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June 20
They never answer the phone. There are issues that do not require visiting this post office, but you have to find time and go there.
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September 5
Fast service,courteous staff,convenient location
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August 5, 2023
Good department, fast and high-quality service. For those who do not like the queue, they put a post office near the Central Department Store and on the vulka, redirect your Chinese parcel there through the mail application and pick it up at any time of the day or night. You can also send a parcel, type the address of the recipient and sender in the application in the on-line processing, type the code that the application gave you in the post office and send the parcel, using a convenient service where you do not need to go to the post office.
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November 26
Good mail, I have been in service for a long time, there are queues, but where there are none. The staff knows their business
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March 7
I arrived an hour before closing time, there was a queue, but everyone was served quickly and I made it. I didn't have the necessary utility bills, thanks to the operator, she helped me figure it all out.
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January 16
Clean, order with coupons in the queue, polite employees. Prosperity and adequate visitors))
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September 26
Everything is as it should be sent, received, paid, everything is as always
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March 16
Five stars. But the question is why the work schedule was changed. It was from 9.00, and it became from 10.00, which is extremely inconvenient for me personally
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August 10, 2023
A good office, pleasant staff, quickly solve issues, suggest new postal services, it turns out that the mail is already progressive!
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December 11, 2023
A good attentive and competent team. They work quickly and accurately.
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May 7
Good mail, but there are days (payment for communal services) very long queues
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July 3, 2023
The ticket is 234 and I'm waiting until 267 and people have passed in front of me who passed a long time ago and I'm still waiting . The queue is electronic. And the number 234 is not on the scoreboard. And the girl tells me that you missed the queue, she was in the first window, and I'm sitting near the first window and then the tower was demolished and I won't say anything
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May 21
There are always a lot of people, the ticket offices are slow and some are not attentive.
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March 21
Белпошта - гэта бедарускае прадпрыемства, робіць спраўна і мае электрону чаргу
1
May 25, 2022
The company " delivers parcels and goods throughout the territory of Belarus. I have been cooperating with this company for several years now and I can say that they fulfill their obligations 100%. With their help, I sent a parcel from Belarus to Russia, and it reached the recipient safely. I am very pleased with the cooperation with this company.
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August 13, 2023
My favorite department, the staff is as competent and fast as possible
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May 9, 2023
Perhaps the slowest separation, definitely something needs to be done about it.I think the management will respond in a standard way, there is no one to work.
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October 16, 2021
I would like to express my gratitude to one of the cashiers (I will not write my last name) and the senior cashier, they helped me a lot to sort out a difficult situation. Very professional and high-quality customer service! Polite and friendly👍
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January 5, 2022
Good service, friendly staff, availability of an electronic queue. The only drawback is that the cleaning of the common room is not frequent enough, especially in winter.
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April 7
Good mail, polite girls. Of the disadvantages, there are long queues all the time.
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June 23, 2021
The post office workers are great, the girls are polite, cultured, they always help you figure it out if something is not clear. I wish them all good luck and patience in their work, because their clients are not easy.
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January 8, 2022
If grannies do not receive a pension and do not pay communal services, then the norms are. Otherwise, there are long queues. There is one separate window for receiving parcels and sending letters. Electronic queue
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June 20, 2022
Just mail, what else can you write about it, although the staff helps with questions that may arise
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December 11, 2021
A good compartment, although the ticket machine breaks down periodically. If they had sent pensioners somewhere to receive pensions and pay for communal services, then there would have been no price.
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June 25
I really liked it
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January 26, 2023
Not bad, I especially like the EMS services
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1
February 9, 2022
The phone never answers. I called to find out if the money transfer had arrived. I had to drive from the other side of town to ask.
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September 2, 2022
It's okay, it's fast. People are polite
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December 26, 2021
It's beautiful, warm, the queue is boring, very convenient
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October 11, 2020
A modern building, with the provision of many services. Convenient location. And a quick solution to problems.
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May 15, 2021
The electronic queue is moving pretty fast. The customer service is lame. Sometimes the operator gets very impolite
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June 16, 2021
Everything is standard. An electronic queue, an influx of pensioners and fans of cash from the 10th to the 25th.
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August 24, 2019
The employees are polite and work quickly. The postmen deliver the receipts as soon as possible. Not a single parcel was missing or damaged.
Personally, I saw how the boss herself went out into the hall to speed up the queue on days when there were a lot of people, she served people who only received parcels. She (or maybe another employee) also went out into the hall to skip the queue for an elderly man who could barely stand and was embarrassed to ask without waiting in line.
The only disadvantage is that on most days it is not established (or poorly established) to filter the queue (of people) who came only to send and receive parcels in priority order. After all, the direct purpose of mail is postal items, not rent and mobile phone payments.
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April 11, 2022
Long queues, long wait until they are accepted, but in general it is normal
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September 25, 2021
The queues are horse-drawn. I sat in line for an hour to pay for the phone, because the terminal did not accept the money.
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June 8, 2021
How patient they are ! It's not enough that they let clients go and teach interns.That's who you can learn from!!!
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July 7, 2022
Good mail. Full range of services
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February 20, 2020
Despite the location and queues, almost always all windows work and the queue moves very quickly. There is a terminal for an electronic queue.
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November 11, 2019
Queues on the 15th - 25th of each month - payment for apartments by residents. An electronic queue is organized - a huge plus. And comfortable sofas for waiting))
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March 16, 2022
I sent an urgent letter to Brest , but it didn 't arrive 5 days later
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February 21, 2021
I like the convenience, a lot of places to sit. Electronic queue
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3
June 24, 2020
The mail is good, the electronic queue saves, the girls work well.
But the number of people at the end of the month is annoying.
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April 24, 2021
Good work of specialists and fast passability of people
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June 12, 2021
After the introduction of the electronic queue, everything is faster and there are no such queues
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December 14, 2019
The mail is good, but the downside is that there are some girls who serve customers who are too aggressive. It is not pleasant to come there when such people work...
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September 15, 2019
Absolutely normal mail, the whole range of services, a little souvenirs, a little food products, and so everything you need is there
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July 12, 2021
An electronic queue makes a civilization out of any place.
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December 25, 2019
customers are being served slowly. I spent 50 minutes in the department to buy 5 envelopes. And only after the claims were made, 2 more operators began to work and the matter got off the ground. This continues to this day.
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February 24, 2019
Very good service. Nice faces. They always remain polite even when they are being rude. I saw it myself. With my character, I would have already sent three letters. And they are smart enough to tolerate and explain.
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